Please note that at this time we are not accepting new clients. Locally owned and operated in Thunder Bay, we are Northwestern Ontario's largest veterinary hospital. Our team of 11 veterinarians and nearly 50 support staff are here to ensure your pet is well taken care of. Open 7 days a week, we strive to provide care with quality, compassion, and competence.
Like you, we are all pet owners ourselves and understand the unique connection that you share with your four-legged friend. We are proud to have been voted Thunder Bay's #1 veterinary hospital multiple years in a row. Whether your pet is at the beginning of their life, the end, or somewhere in between, keeping your pet healthy is important to us.
Like you, we are all pet owners ourselves and understand the unique connection that you share with your four-legged friend. We are proud to have been voted Thunder Bay's #1 veterinary hospital multiple years in a row. Whether your pet is at the beginning of their life, the end, or somewhere in between, keeping your pet healthy is important to us.
Services
At this time we are not accepting new clients and cannot anticipate when this will change. Please check back regularly for updates. The 6500 square foot facility offers a variety of services for dogs, cats, and small animals. We have 8 full-time and 3 part-time veterinarians with 100 years combined experience.
Our team of veterinarians at Northwestern Veterinary Hospital are proud to serve the Thunder Bay and surrounding areaa with compassion, quality, and competence. Dr. Brad Sullivan was born and raised in Plaster Rock, New Brunswick. He attended the Atlantic Veterinary College in Charlottetown, PEI, where he graduated in 1999 and began in practice that year, in Thunder Bay.
At this time we are not accepting new clients and cannot anticipate when this will change. Please check back regularly for updates. To book an appointment, please call us at (807) 345-3353. A member of our reception team will book you into a mutually convenient date and time. If your pet requires immediate assistance, a receptionist may direct you to bring your pet immediately to the Hospital.
In order to serve the needs of our current clients, we have temporarily suspended acceptance of new clients. At this time we do not know when we will re-open our Hospital to new clients. We suggest checking our website regularly for updates. To schedule an appointment, please call our Hospital at (807) 345-3353 and leave a message on our Appointments answering machine.
We are equipped to handle a wide variety of medical conditions, including emergencies. Because we can perform many diagnostic procedures in-house, we can often give you immediate answers and start treating your pet faster. In some cases, your pet may require hospitalization and further diagnostic tests.
Reviews (10)
Wade Roseborough
Jan 16, 2022
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Critical: Responsiveness
Will not agree to see my daughter's sick cat. They advised her to take the cat to Kenora. Yah... An emotionally distressed young woman, driving 500 kilometres, in the middle of winter, down one of the country's most icy and dangerous roads for a 15 minute look at a cat. Awful.
Will not agree to see my daughter's sick cat. They advised her to take the cat to Kenora. Yah... An emotionally distressed young woman, driving 500 kilometres, in the middle of winter, down one of the country's most icy and dangerous roads for a 15 minute look at a cat. Awful.
K.
Jan 15, 2022
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Don’t call yourself a vet hospital if you refuse to take pets in emergencies. Your inhumane is what you are. Tried to get my dog seen who’s in a great deal of pain and having a great deal of trouble walking and even going to the bathroom and they refused us and told us to drive to Winnipeg to the closest vet hospital. YOU’RE CALLED A VET HOSPITAL.
Rachelle Upa
Jan 09, 2022
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Cassandra Elvish
Dec 30, 2021
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Tom Auger
Dec 30, 2021
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Feli Burr
Dec 19, 2021
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Mich Bevy
Sep 23, 2021
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I thought a veterinarian took an oath to help animals?? My dog started to have seizures and they refused to see and help him because he was not a patient. Told me to go to my own vet and I told them it was 16 hrs away. Acted as if I was bothering them. We drove 16 hrs to get to my vet and by that time he had 5 seizures and it was too late and we had to have him put to sleep. We are devastated and disgusted in this place.
Rick G. M. Frankavitz
Sep 14, 2021
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Very friendly folks here and if that were all, they’d be getting 5 stars. The downside is that poor handling of phone calls in a timely manner. If you call the clinic, you never get to talk directly to someone unless it is a “is your call an emergency or can you hold”.
I understand that things are difficult in these Covid times. But after a year and a half or more, people should have adjusted and done what is necessary to keep up with the times. In this case, Northwestern Veterinary Hospital has fallen short in my humble opinion.
Additionally, when trying to update your pets meds, they
I understand that things are difficult in these Covid times. But after a year and a half or more, people should have adjusted and done what is necessary to keep up with the times. In this case, Northwestern Veterinary Hospital has fallen short in my humble opinion.
Additionally, when trying to update your pets meds, they
Indy R.
Jul 23, 2021
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2nd generation clients. New owners, policies, and customer service have changed. Vet was extremely helpful when discussing the surgery, but after the surgery, we discovered they keep your pet if the bill isn't paid in full. We paid $2800. 3 days later, our dog cant go poo and we call as directed. Their only suggestion: Scans for a blockage, another $500. No blockage, no solution. Today they terminated us as a client via letter because we complained. Unacceptable customer service.
Andy Cory
Sep 26, 2020
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There simple the best, always your best friend first. They have saved more then one of my pet's over the yrs. Even a staff that simple just sits and watches your pet to provide them with company. Is so very greatfull and thanks for being all yous can be. Love from our family to yours. Sincerely A,Cory
