Since 1997 Brown's Home Heating and A/C has been in business, serving Pickering & the Durham Region with furnaces, air conditioners, gas appliances, and custom sheet metal. At Brown's, we offer a full range of services including installations, repairs and system maintenance. We have recently just moved to a larger space at 1035 Toy Avenue, Unit 17, in Pickering.
We provide personal service and exceptional quality on our entire Furnace, Air Conditioning & HVAC services. All of our services and products are guaranteed. From installations to repairs, our technicians are fully trained and equipped to handle any problems your current system is facing. Should you face any problems with your current system, our goal is to answer any questions you have and provide the highest quality customer service and care.
We provide personal service and exceptional quality on our entire Furnace, Air Conditioning & HVAC services. All of our services and products are guaranteed. From installations to repairs, our technicians are fully trained and equipped to handle any problems your current system is facing. Should you face any problems with your current system, our goal is to answer any questions you have and provide the highest quality customer service and care.
Services
Heating / Furnace Brown's Home Heating and A/C offers comprehensive heating repair and replacement services. Air Conditioning / Cooling Brown's Home Heating and A/C is a full service provider of air conditioning systems and services for the Durham Region/GTA area. Now is the time to gear up for the hot and humid summer ahead.
Reviews (6)
Shannon Marshall
Nov 30, 2021
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I rent and my landlord hires browns to maintain my furnace. Last year my furnace started pumping black smoke and chunks of soot the size of rice crispys into my basement everytime it started. My landlord sent browns to my house no less than 8 times to repair my furnace, each time one of several different technicians would fiddle around, maybe clean the nozzle maybe fiddle with the chimney pipe and then tell me the furnace is fine. Should it be pumping black smoke into the basement everytime it started I would ask? Yes that is normal they would assure me often getting belligerent when I insisted
J. Byers
Feb 06, 2021
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Spring 2020 AC installation was fine, the annual service for the furnace was done except the service man forgot to check our humidifier which my other Heat and AC company always checked! The owner Mr. Brown seems honorable, what bothered me was that the owners wife Christine wanted to do a contract swap! She wanted my partner in life who is a contractor to do contract work for her in exchange for the installation of an air conditioner in my home" I am shocked !!!!! I owned a home in Ajax in the late 80's, then in Pickering for 21 years and 12 years in my present home" I find this sort of sad for
James Bainton
Nov 29, 2019
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Browns did all of the HVAC changes as part of my whole home reno - installed a new furnace, new HRV, new steam humidifier, remounted the HWH and reinstalled the AC. They also did a great job installing the ducting under the slab on grade. Thanks Steve for the great work. I would highly recommend Browns to anyone else looking for a great installer.
Liz Grooven
Aug 30, 2019
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A great job repairing, but we were really gouged with the price - being a daycare that needed hot water right away.
We were charged 8+ times the cost of the element. When I asked if that was really what they paid for the element, I was told, "No".
Thanks for getting back to us Christine. We will watch for your reply.
We were charged 8+ times the cost of the element. When I asked if that was really what they paid for the element, I was told, "No".
Thanks for getting back to us Christine. We will watch for your reply.
D. Project
Oct 18, 2018
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The technician came to our home many times to fix our furnace and heat pump unit. After several visits and a bill of over $1867.00 it still wasn't fixed. He left his testing gauges on our heat pump and didn't tighten them properly. I had to get another company to come and remove them only to find the unit had been completely emptied due to Brown's technician not securing them properly. They should have been removed at the time of service but we waited over a month for the technician to come back and remove them. The service calls originally started in January and our units still were not fixed
Robb Anthony
Jan 28, 2018
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Avoid this company. The perfect example of a terrible customer experience. I wanted to support a local Durham Region company so I chose this company for a new furnace and new hot water tank for my house in Pickering. Here is how it went:
Oct 16, 9am - I call and speak to someone to tell them my furnace is no longer working properly. I give them 3 times that week that would work to come and inspect. No one bothers to follow up or call me back to make an appointment.
Oct 16, 5:30pm - I email Browns to let them know no one has called me back and I now only have 2 windows of opportunity that week
Oct 16, 9am - I call and speak to someone to tell them my furnace is no longer working properly. I give them 3 times that week that would work to come and inspect. No one bothers to follow up or call me back to make an appointment.
Oct 16, 5:30pm - I email Browns to let them know no one has called me back and I now only have 2 windows of opportunity that week
