Irma Insurance Service
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Irma Insurance Service
As we navigate through this unprecedented situation, we are committed to supporting our clients in any way we can. Safety is our top priority and we will continue to monitor the advice of health professionals and take steps to minimize any risk. We will update our website as the situation unfolds.

We know our clientele and enjoy working with them to either sell them a plate for their vehicle or tailor their insurance needs for their beater or beemer, mansion or mobile home.We have seen it all in the past as we step into the paperless era which will be interesting! Our staff is dedicated, loyal and experienced which is hard to find these days and they make the difference.
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Our Independent General Insurance Brokerage was established in 1970 by Roger Baughan after he retired from the Canadian Army in Wainwright, AB. Daughter Darlene Baughan joined the firm in 1986 after moving back to Wainwright. She has her CAIB designation and over 32 years of experience in Insurance and Alberta Registries.
Baughan Agencies Ltd. has been a proud part of the Wainwright community for over 47 years. Our connection with the town began when our founder Roger Baughan, retired from the military and began what is now our family business. We are currently on our 3rd generation of family running the business. Our Insurance Brokers and Staff are committed to finding a solution to your insurance needs for your family and your business.
She is working towards her Level II designation now. If you can't find Amber in the office you will most likely see her running her four children to their activities and sports. He is working towards his CAIB designation and has CAIB 1 & 2 already. Ty is enjoying his new Insurance career and is a quick learner.
Shawna has been with Viking Insurance since 1998. A long time loyal employee, she has extensive knowledge of all the insurance products she sells. She has also obtained her Basic Registries Certificated to help out on the front desk when necessary. Shawna is a devoted Grandma, horsewoman and cowgirl.
Accident Forgiveness; your premium will be protected after your first accident depending on your driving record. Better coverage for your Classics at a price you can afford. We offer Classic car insurance with rates that go along with how few kilometers you put on these Classics and how well they are pampered!
Reviews (9)
Clay Johnson
Clay Johnson
Oct 29, 2021
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Baughan was good however Wawanesa in the same building was not. Knowing that I have a piece of paper at home that says I can do a soft credit check and possibly lower my rates, the worker there told me (very arrogantly) that he doubts I can get cheaper rates after asking me what he could do for me when I walked in. He did everything in his power to not get me better rates and never once mention there was a letter mailed out about the credit check option. I had been in there twice since the letter was received and he still hasn't mentioned it.....
Clive Switzer
Clive Switzer
Oct 09, 2021
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Have an amazing front desk worker. I have my insurance policies here and if any questions they go out of their way to accommodate and answer. Highly recommended.
Michael Miller
Michael Miller
Jul 12, 2021
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Always great food and great service. I drive 40 min each way just to pick up food from here. You won’t be disappointed.
Staceylane
Staceylane
Jan 24, 2021
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Critical: Professionalism
One of the ladies that works there is VERY rude and disrespectful...everyday is a bad day. No excuse. Get a new job if you don't appreciate the one you have. 👎
R. Christian
R. Christian
Sep 26, 2020
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I've been with Baughan for about 15 years. I have kept my insurance with them although I have re-located out of the area many years ago. They snail mail me my documents with no issues. I rarely need to call them.
Recently there was a discrepancy with my rates (not their fault, it was Wawanesa) . Baughan acknowledged it and pro-rated my fees immediately . Unfortunately, they could only go back in their system part way to when it began because of a Wawanesa system change. I requested that the older data be looked into further. The owner ,Colter, called me himself. He had taken the time to research
Reverend Nate
Reverend Nate
Dec 14, 2019
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Very helpful, and friendly staff. And even when there's a line up, they seem to keep things moving along nicely.
Shenese Langlois
Shenese Langlois
Nov 05, 2019
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They are fast and know what they are doing, but almost everytime I have gone to renew my car registration they have been rude in both how the have talked to me or how they have given over documents. It's almost like every day they have been in a bad mood...definitely no room for small talk or greetings.
C. Jensen
C. Jensen
Aug 26, 2018
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For car insurance they're great. But it took nearly 2 wks to even get a quote for home insurance.
Joshua Thibault
Joshua Thibault
Jun 06, 2018
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I go here f9r all my registration and insurance needs they're always very friendly and happy to help however they can thank You baughan