Ferny's Auto Body Shop is fully equipped to provide you with collision repair services. From minor to major repairs, we service all makes and models. Our shop guarantees efficient and quality repair services and paint jobs. We take pride in our customer satisfaction record and we strive to continue to meet and exceed your expectations.
If you're looking for a full service collision repair shop, call Ferny's Auto Body Shop at (250) 382-4324 today. At Ferny's Auto Body Shop, we use performance color matching technology and other state-of-the art applications to ensure that your vehicle receives the best paint finish. We not only take care of your collision repair needs, we also handle private and ICBC insurance claims.
If you're looking for a full service collision repair shop, call Ferny's Auto Body Shop at (250) 382-4324 today. At Ferny's Auto Body Shop, we use performance color matching technology and other state-of-the art applications to ensure that your vehicle receives the best paint finish. We not only take care of your collision repair needs, we also handle private and ICBC insurance claims.
Reviews (13)
Mark M.
Jan 21, 2022
Report
They do good quality work, but their customer service sucks. I was told to show up a 5 to pick up my car and didn't get it until after 6. If they offer you a rental car, get your own. The company they work with is in a dodgy hotel and nickel and dimes you over everything. Please be aware that you can make your own arrangements for a rental car with ICBC and you won't be on the hook for extra charges.
Jeremiah Isaksen
Nov 03, 2021
Report
The staff at Ferny's are professional and courteous. The body shop that does the work isn't so good. I brought my Tesla from out of town to have a very small dent fixed. The dent was initially caused by a tesla technician in Vancouver. However, since there was two things that needed to be fixed the body shop missed the subtle dent. It's hard to find but when you're cleaning your car you can't miss it.
Lana Zaremba
Oct 22, 2021
Report
Gord
Oct 03, 2021
Report
T. G.
Jul 25, 2021
Report
Waste of time, unprofessional, unfriendly.
Mon, June 21
My car got broken into. Ferny's was on the list registered with ICBC and had a high rating. I called them; they said stop by. They looked at my car, said they would order parts, said they'd call the day of or the next day to let me know when the parts would be in. They didn't.
Wed, June 23
I called. They still didn't hear back about the parts. We booked.
Wed, July 7
When dropping off my car, the guy had no idea who I was even though I had an appointment. He scrambled around looking for papers. Eventually, he found one with writing on
Mon, June 21
My car got broken into. Ferny's was on the list registered with ICBC and had a high rating. I called them; they said stop by. They looked at my car, said they would order parts, said they'd call the day of or the next day to let me know when the parts would be in. They didn't.
Wed, June 23
I called. They still didn't hear back about the parts. We booked.
Wed, July 7
When dropping off my car, the guy had no idea who I was even though I had an appointment. He scrambled around looking for papers. Eventually, he found one with writing on
Jun Baek
Jul 20, 2021
Report
Took my car in for ICBC claim.
There was some hiccup ,and it took an extra day for some minor mistake but they made sure everything was good after all.
They cleaned outside / inside of my car super clean. They also painted/touched up some major scratches on my car without any exta charges.
I'm beyond satisfied by these guys work!
There was some hiccup ,and it took an extra day for some minor mistake but they made sure everything was good after all.
They cleaned outside / inside of my car super clean. They also painted/touched up some major scratches on my car without any exta charges.
I'm beyond satisfied by these guys work!
Darcy Hoff
Jun 14, 2021
Report
Strong Kiteboarding
May 29, 2021
Report
Just terrible. Avoid all together. Took 3 weeks to source glass, then 3 more weeks to fix a window and change tires with some very minor paint work. I was without my truck for 6 weeks. Then the best part " oh your truck was older so we are only covering part of the damage that took place during the vandalism. The rest is on you, sorry. " Then they tried to blame ICBC... sorry guys it was your call on that one. Should have just fixed it myself. Would have been much faster and only slightly more expensive. Crooks. Stay away.
Tim Fisher
Dec 15, 2020
Report
Ferny's did an absolutely incredible job of replacing my car's bumper. They fitted me into their schedule ASAP, and were able to get it done even earlier than when I needed my car back for. They also repaired a couple of other, unrelated paint scuffs on my car for no charge, and vacuumed out the interior. My car has never looked so good. They are kind, beyond accommodating, and clearly care a lot about their customers. I cannot recommend them highly enough.
Emma V.
Dec 11, 2020
Report
Kirsten K.
May 04, 2020
Report
We took our car in to have a minor dent fixed out of pocket. The estimator advised it would be ready in 3 days- which it was not and no phone call. On the fourth day I called to inquire and was told an employee had damaged the door in a different area and they would have to keep the car for an extra day. This was a problem in that we then had to borrow a car for an important errand. When we didn't hear by the end of the next day we walked to the garage and asked to speak to the owner/manager. We expressed our dissatisfaction at the poor level of communication. He did not seem at all concerned
Addy Babs
Jul 05, 2019
Report
...so I damaged my car when I was parking (bad time judgment...lol). Then I went to four different auto body shops. My quote ranges from $484-$600. Ferny's Auto Body Shop is the only shop that gave me an honest price. It cost me under $350 to fix my car. Also included a complimentary car was which is very usual for all auto body shops but this shop wash the inside of my car (scores!💪) I have never went to an auto shop that wash inside of cars, only outside. That's a plus for me. Thanks to Ferny's Auto team, especially the lady by the computer.
Gigi G.
Dec 17, 2014
Report
This is the first review I have ever written and I tend to be cautious about the compliments one pays to a particular service who writing a review.However, I was so happy and satisfied with my recent service at Ferny"s auto body shop that I felt I needed to share my experience with those of you( primarily women who often get taken) who feel there are no auto service shops who offer honest and fair prices.
I recently noticed that someone had come close to my car on the upper side of the bumper and tire and found out it would not be covered by IICBCaside from the deductible of 300.I would
I recently noticed that someone had come close to my car on the upper side of the bumper and tire and found out it would not be covered by IICBCaside from the deductible of 300.I would
