We are a family - owned Toronto Carpet Company, and your satisfaction as a customer is of utmost importance to us. Since our inception in 1993 we continually strive to bring you the best in flooring, at a great price, formidable selection and exceptional craftsmanship. We are passionate about what we do.
We believe in great customer service. Throughout the years we have come to understand that each project is unique, and that the only way to provide quality service is through intimate product knowledge, expert installation and attention to detail from the moment you walk in our store to the moment our installer leaves your home.
We believe in great customer service. Throughout the years we have come to understand that each project is unique, and that the only way to provide quality service is through intimate product knowledge, expert installation and attention to detail from the moment you walk in our store to the moment our installer leaves your home.
Services
We opened our doors in 1993 and we understand all things flooring. Today, we employ Toronto's finest installers and most experienced consultants. We feature over 10,000 square feet of display space, an on-site warehousing and custom binding facility, an extensive inventory of carpet and area rugs, a wide range of laminate and vinyl plank options, and the city's most extensive selection of carpet remnants.
When you're looking to create your own, custom area rug or runner, we can customize just about any carpet to your specific shape and size. Our formidable selection of carpet remnants is a great starting point for such a project. Custom carpet borders are another great way to transform a piece of carpet into a beautiful rug.
Carpet has several benefits and advantages over other types of flooring that makes it an excellent option for any household. Other types of flooring simply can't provide such a feeling of lushness and comfort, It can be the perfect complement to any number of rooms that are looking for the addition of warmth and luxury, as well as providing a unique sense of texture and color.
Reviews (8)
Carol Altilia
Sep 29, 2021
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Lamar Williams
Sep 01, 2021
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Bad Experience. Staff refused to help me inside Carpet Mill and then I gave a 1-star review. WORST PART: After I wrote my review the owner followed me hundreds of meters outside the store to confront me inside Home Depot and DEMANDED I remove this RATING. I guess I look like a LAMAR. Like I’m going to intimidated 🤣
Home Depot staff were shocked and couldn't be nicer.
Home Depot staff were shocked and couldn't be nicer.
Lisa Stewart
Aug 19, 2021
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Working with Carpet Mill for supply and install of one of our valued clients has been a great experience. Very professional, easy to work with and the team is very knowledgeable. They will do anything to get the job done right and to keep the customer happy. I look forward to working with Jeff at the Carpet Mill again soon.
Tom Reimer
Oct 25, 2019
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I have worked with Carpet Mill on many occasions, on our own house and for our clients (as I am a designer.)
They have always been so pleasant and professional to work with from the beginning to picking out choices and to the finish product of the installation. Always on time and impeccable work. Ivan has been a pleasure to work with and is on top of his game. Would not hesitate to refer them to anybody who is looking for new flooring, whether it’s for new hardwood floors or new carpeting.
They have always been so pleasant and professional to work with from the beginning to picking out choices and to the finish product of the installation. Always on time and impeccable work. Ivan has been a pleasure to work with and is on top of his game. Would not hesitate to refer them to anybody who is looking for new flooring, whether it’s for new hardwood floors or new carpeting.
Missruncia M.
Apr 26, 2017
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We bought top of line wall to wall carpet and an area rug from carpet mill. Installation was great but now the area rug has bled into the wall to wall carpet. We sent an email asking them to come and look at the colour change in our wall to wall carpet and have had no response. Now we are left with a discolouration in the rug and cannot ever move the area the rug an inch. You would think being carpet people first they would have know the area rug would bleed and second that at least they would respond or come and check for future reference (we are no distance from them). Not sure if Carpet Mill
Jennifer M.
Mar 18, 2017
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My husband and I visited today looking to purchase vinyl flooring. We had been told to visit this store because I had contacted a manufacturer and they told us that Carpet Mill was a retailer and that they had what I wanted in stock.
My daughter fell asleep in the car, so I went in on my own. I wandered for 20 minutes or so and no one came over to offer me any assistance. So I went to get my family and had them come in. My husband called someone over who clearly was not at all interested in helping us. He showed us only half of the Vinyl options, (the most expensive ones) and looked annoyed that
My daughter fell asleep in the car, so I went in on my own. I wandered for 20 minutes or so and no one came over to offer me any assistance. So I went to get my family and had them come in. My husband called someone over who clearly was not at all interested in helping us. He showed us only half of the Vinyl options, (the most expensive ones) and looked annoyed that
Juliana H.
Feb 12, 2017
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Bought a runner like close to 7 years ago from this place. It has been sitting in my basement until last week. I booked an appointment witn Said. He was straight up with the cost. Today, the installation day, my contractor arrived exactly on time. He took some time with me doing the calculations to make sure we had enough material. And we did. He was totally respectful and did an amazing job. I am so happy with it! I would completely recommend The Carpet Mill and anyone who follows my reviews knows I don't say that often!
Giselle S.
Aug 28, 2014
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I have purchased great carpet remnants here many times in the past and was very happy with my purchases. This time I had carpeting installed on 2 sets of stairs. I was able to find great quality carpet remnants which kept the cost down. The sales person (Lyndsay) was so knowledgeable, friendly, and helpful. The installers (Ali and Nassir) were on time, respectful, and pleasant which is important when you are inviting strangers to work in your home. But most importantly, the installers were very skilled and performed quality work.
