East River Animal Hospital

I've been going here for almost 8 years and loyalty seems to mean nothing. I had a problem with the male vet there years ago, he was very rough with my animals. When I took my cat there to get fixed, she came home looking injured and just in really rough shape, she kind of looked like she just had kittens. I've gotten plenty of cats fixed in my life and never have I had one come back like this. She was sick throwing up constantly, could barely keep any food down, I wasn't able to take her back right away because of a snow storm, then the weekend I couldn't afford the emergency charge so I took

Wonderful ! Very caring professional and compassionate staff. Provided excellent veterinary care for our small dog. I highly recommend them for any care or treatments for your pets.

Extremely rude on the phone. Wouldn't even listen to the issue.
Don't bother trying to go here unless you already do apparently.
My industry has staffing issues too, but we're not rude to customers or clients.
Perhaps remove "Hospital" from your name and replace it with "Private Clinic". Might save you the aggravation of people calling.

Had an emergency with my puppy, they told me no. go to Halifax they said. anyone who denies a puppy in trouble is no good in my books.
*in response to the owners response, I'm not sure where you got vaccination from, my puppy was attacked by another dog and was in need of emergency vet services. I was quite clear about that on the phone so it is you who needs to he truthful. the vet I went to told me to come right in before ever asking if I was a client.

Absolutely the nicest experience I've ever had a Vet Clinic. Everyone was warm and friendly. The Vet was informative and helpful. Will definitely be doing all of my pet related business here.

Positive: Professionalism, Quality, Reliability
Very professional and knowledgeable staff. The only place I feel comfortable bringing my pet!

Visiting from out of province, I phoned this place yesterday to enquire about kidney meds that our dog takes. They said they carried the brand we use, and had two in stock and were $54 plus tax each. We purchased two over the phone, and had a family member pick them up and delivered them to our campsite. We were quite surprised when we saw that they were tiny bottles vs. the larger tub we purchase from our home vet for $79.99 plus tax each (90g vs.300g respectively). So today, we had to go into New Glasgow and decided to return the unopened bottles as they were astronomically more expensive. We

East River Animal Hospital has some of the best service we've ever had!
Our cat was missing for over 11 months and not one vet would take us around town besides them. We also have a chihuahua whos scared to death of having his nails clipped, yet he has 0 fear at East River Animal Hospital.
Highly recommend signing up at this vet! Its worth every penny to know you're getting quality care.

This establishment was completely unprofessional , charges an arm and a leg for any and every thing you set up for your dog or cat and even charges to get your information file sent to other vets. WOULD NOT recommend. Extremely rude staff, ridiculous prices. I did not feel safe with my dog being neutered there they just wanted my money and did not seem too concerned about the well being of my pup just how much I was paying them.

The doctor was very throughout and answered all the questions I had. She was great. I feel confident she will provide good long term care for all my pets. The vaccine cost was the highest I've seen but they price the exam quite low so it ended up balancing fairly.