Physiotherapy On Kent
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Physiotherapy On Kent
Our goal is to get you better and moving again so that you can do the things you want, optimally. We've got a great team of experienced Registered Physiotherapists, Registered Massage Therapists, and a super-friendly office staff. We provide a truly client-centered and one-on-one treatment approach.

Our treatment areas are private. We work with you to identify your injury, understand your goals, and come up with a plan to get you better. Physiotherapy on Kent is situated in the very heart of downtown Ottawa. Our location, with it's visibility, main street access, and proximity to both office buildings and public transit - including the Lyon LRT station, makes it the perfect clinic for all your physiotherapy and massage therapy needs.
Services
About Us - Our commitment to client service is based on the attitude that you chose us to meet your needs, and not the other way around. Physiotherapy and Massage Therapy are traditional medical approaches, the goals of which are to restore mobility and function while alleviating pain and promoting injury recovery.
What sets us apart is our commitment to client satisfaction and spending time with each individual. At Physiotherapy on Kent, we provide both Physiotherapy and Massage Therapy Services. All services are provided by Registered Physiotherapists and Massage Therapists. We strive to provide you with a quick return to normal and optimal performance, and aim to prevent future injury through education and ongoing exercise.
Joseph is the clinic director, and a practising physiotherapist. He graduated from the University of Toronto Physical Therapy Program in 1995. Speciality courses at the University of Toronto included Physical Therapy in Sports and Rheumatology. After successfully completing all licensing requirements with the College of Physiotherapists of Ontario, Joseph focused his practice in the area of musculoskeletal and sports injuries.
Jeff received his Masters degree in Physiotherapy from Queen's University and completed his undergraduate studies in Health Science at Western University. He is committed to life-long learning in order to provide the most effective care possible based on cutting-edge research. In his practice, Jeff manages acute and chronic pain, arising from sports injuries or from prolonged hours in the office environment.
Iris graduated with her Masters of Physiotherapy from Queens University in 2014 after completing a Bachelor of Science in Kinesiology from the University of Victoria.

She is eager to continuously expand her physiotherapy toolbox and has taken continued education courses in level 2 manual therapy through the Orthopaedic Division of the Canadian Physiotherapy Association and a lower extremity certification course through the Advanced Physical Therapy Education Institute.Iris has experience working in a variety of settings.
Reviews (10)
Diana
Diana
Nov 29, 2021
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My assessment with Joseph Federico was comprehensive and extremely helpful. Joseph listened to all of my issues thoroughly, asked questions, and helped me investigate the issues. He was very methodical and found several potential sources for my pain. He already gave me exercises to work on and I look forward to following up with him.
Heather Mace
Heather Mace
Nov 16, 2021
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The clinic staff are personable and responsive. I appreciate their timeliness. The booking app is handy and appointments are easy to book. The physio support has been consistent and proactive. Jeff Edwards often does additional preparation or research ahead of appointments to add to my care. I appreciate all aspects of my care at this location.
Pierre-Daniel Bourgeau
Pierre-Daniel Bourgeau
Oct 26, 2021
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I have been helped over the years by the Physiotherapy on Kent team. Their service has always been excellent and professional. My issues were properly addressed and I was always helped on the path towards healing. Jeff has been an outstanding therapist and their greatest asset. I highly recommend this clinic.
Heather Giannakos
Heather Giannakos
Oct 03, 2021
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Had a great experience at Physiotherapy on Kent, staff very friendly and pleasant, Iris Loots was able to pinpoint area of pain and did her thing, Iris very knowledgeable and she is helping me to get back to being pain free, would definitely recommend Physiotherapy on Kent !!!
Gregory Parker
Gregory Parker
Jun 23, 2021
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Excellent first impression. No waiting upon arrival. Reception very welcoming and friendly. Jeffrey is clearly knowledgable and good at what he does. Overall I am very happy with Physiotherapy on Kent. Gregory.
Kandice Archer
Kandice Archer
May 10, 2021
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Jeffrey listened carefully and got a good picture of my health and history first. He also made practical suggestions for stretching/exercise that are easy and not time consuming.
I am very pleased with the service and felt the immediate benefits of my headache dissipating after his treatment.
Sarah C.
Sarah C.
Mar 27, 2021
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Jeffrey Edwards is so kind, patient and knowledgeable. Our sessions never feel rushed - he really listens to you, evaluates your symptoms and comes up with a game plan for getting you recovered. He does everything he can to get you feeling better by the end of the session and after your session, sends you an email with the exercises he's prescribed with videos showing you how to do the movement. He goes above and beyond and I appreciate all the work he puts into helping his clients. I highly recommend him and this clinic to anyone looking for a physiotherapist.
Abdishakur Hussein
Abdishakur Hussein
Oct 27, 2020
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Simply the to-go-to professional physiotherapists in Ottawa!
5-star customer and patients services. Treatment plans come from the patient’s response to what I considered to be CONSULTATIVE diagnostic consultations. The patient is right at the centre of every treatment plan.
In this regard, Physiotherapy On Kent more than measures up to its Motto of ‘Moving people, moving you’.
Thanks to my highly skilled physiotherapist, Ms. Iris Loots, my arm got MOVING, once again, in the shortest time possible. Thanks Iris.
I will definitely recommend this clinic as No. 1 in Ottawa.
Tori Dark
Tori Dark
Dec 16, 2019
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Incredible patient service with very professional and friendly staff. Very convenient, central location on Slater and Kent. Quite affordable.
The physical therapist spent an hour one-on-one time for my first appointment to get a full understanding of my injuries. Best physio clinic in the city! Jeff Edwards is fantastic and very knowledgeable.
Also, most supportive waiting chairs I've ever seen. Smart for a physio clinic.
Mavis Chan
Mavis Chan
Nov 22, 2019
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Customer service was truly exceptional at this clinic. I would have a very personalized response from the front desk and they would follow up whenever necessary. In regards to the service and quality of the physiotherapists, I had both Iris and Anna who were exceptionally personable and friendly. I could trust their opinion and they felt they gave advice that allowed me to heal as quickly as possible.