For after hours emergencies, please call our clinic to be directed to the Nurse's Registry. Our appointment book is fully computerized, allowing us to efficiently make appointments for you and your pet. Our friendly receptionist team will attempt to accommodate all requests to the best of our ability.
If you have an after hours emergency, please call the clinic at (807) 939-2616 to be directed to the Nurse's Registry, who will connect you with the on call veterinarian. Our main objective is to provide preventative treatments for your pet. We strive to minimize the need to treat preventable diseases, and aim to increase your pet's chances of having a long and healthy life.
If you have an after hours emergency, please call the clinic at (807) 939-2616 to be directed to the Nurse's Registry, who will connect you with the on call veterinarian. Our main objective is to provide preventative treatments for your pet. We strive to minimize the need to treat preventable diseases, and aim to increase your pet's chances of having a long and healthy life.
Services
When you are looking for a veterinary care clinic, you should be able to count on superior care and excellent service., We at Crossroads Veterinary Clinic in Thunder Bay have assembled an expert team of veterinary professionals to bring you the best possible healthcare for your pet. Our newly renovated veterinary facility is modern, clean, and comfortable.
Our appointment book is fully computerized, allowing us to efficiently make appointments for you and your pet. Our receptionist team will attempt to accommodate all requests to the best of our ability. If you have an after hours emergency, please call the clinic number. You will be directed to the Nurse's Registry who will connect you with the on call veterinarian.
Reviews (18)
Heather Green
Jan 19, 2022
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Absolutely horrible service from most staff. There is one good receptionist (male) but everyone else is rude and always in a rush. Caused more issues with my pet than when we went in for am emergency, sent my pet home so doped up the following day that he couldn't stand and ended up peeing on himself while sitting. They never sent the prescription… to the pharmacy as they said they would and then they were unreachable. Also ended up taking him to another vet clinic within 24 hours of being discharged from here. We even tried to contact this clinic to address all these concerns once my pet
Ruby Williams
Jan 02, 2022
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DO NOT GO TO THIS VET CLINIC!
Dr. Alexandra (Alex) Kozak is the most incompetent veterinarian I have ever met. She gives inconsistent feedback on her assessments and in regards to diagnostic interpretation. ALWAYS REQUEST TO SEE SCANS AND BLOODWORK RESULTS FOR YOURSELF. She does very minimal to help your pet and provides you with unrealistic solutions that will do more harm than good. She recommends invasive measures before something simple that can be effective. She will have you book multiple appointments for reassessments ($$$$$) and provide no valuable information. FOR THE SAKE OF ALL ANIMALS
Dr. Alexandra (Alex) Kozak is the most incompetent veterinarian I have ever met. She gives inconsistent feedback on her assessments and in regards to diagnostic interpretation. ALWAYS REQUEST TO SEE SCANS AND BLOODWORK RESULTS FOR YOURSELF. She does very minimal to help your pet and provides you with unrealistic solutions that will do more harm than good. She recommends invasive measures before something simple that can be effective. She will have you book multiple appointments for reassessments ($$$$$) and provide no valuable information. FOR THE SAKE OF ALL ANIMALS
Kelly Bales
Dec 21, 2021
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As a new client I was surprised to get in so soon. Riddick (my Pitch Black cat😸) was quickly diagnosed with diabetes. The staff were great! They made sure I understood the needles and testing, taking time to answer my questions. I have been able to treat him with confidence and his improvement is astounding!
A great place with wonderful staff!!
A great place with wonderful staff!!
Michele Marie
Nov 20, 2021
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The way the people that answer calls and give any information are always sooooooo mean. It used to be so lovely going there, when did it change? I’m a client why treat me like garbage, especially when we remain calm and polite? Yikes. I will say any vet I have seen has been top notch though! Makes staying or leaving a tough decision.
Lisa Lisa
Oct 23, 2021
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Chimera-Alta
Aug 13, 2021
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Kendra Smith
Jun 21, 2021
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Chris Dee
Jun 12, 2021
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Lan Nnaa
Jun 01, 2021
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Troy Tocheri
May 16, 2021
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Positive: Professionalism, Responsiveness
After being turned away (often rudely) by other local clinics, I was so grateful for the fantastic service from the front desk at this clinic. Caring, accommodating and friendly service. I give 5 stars for the person who helped me this morning. This clinic is lucky to have this front end employee. Thanks again!
After being turned away (often rudely) by other local clinics, I was so grateful for the fantastic service from the front desk at this clinic. Caring, accommodating and friendly service. I give 5 stars for the person who helped me this morning. This clinic is lucky to have this front end employee. Thanks again!
Dallon Lamarche
May 16, 2021
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We were concerned our puppy contracted scabies or mange so we called the clinic for help. Within 48hrs we were able to secure and appointment with the vet. The staff during the process was informative and professional throughout our experience. We were prescribed medication at the end of our 30minute appointment, all our questions and concerns were addressed, and followup items were discussed. A week later the medication seems to be working great! Our dog is slowly recovering but it is in the right direction! I'm super glad we called when we did and estatic the process was so smooth.
Melinda Arden
May 07, 2021
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Rosy C.
Apr 30, 2021
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Casteel LeBlanc
Mar 22, 2021
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Everyone was amazing, from the technician who came and weighed Freya, to the vet who did her shots and the receptionist that scheduled me in and rescheduled me for her booster. It was extremely clean in the clinic and I'm really happy with the services provided. I also asked about spaying there, but the vet was kind enough to mention the spay and neuter clinic as a much more cost effective place to go. I'll definitely be going back 😊
Serena Anne Pelletier-Waller
Mar 02, 2021
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Wilma Kleynendorst
Jun 23, 2020
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Wayne Er
May 11, 2020
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Colleen Hall
Jan 02, 2019
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Dr. Alex has been our vet since she started working at Crossroads. She is very caring and shows her genuine love for animals. She took care of our Springer Spaniel until his passing Jan. 2018. The compassion she showed was very special. We have adopted a 3 year old Terrier mix (Peanut) and have transferred her records to Alex. We are pleased to be with Crossroads again.
