We offer the latest in diganostic tools and our staff continue to train so that they are up to date on the all of todays complex vehicles. We are recognized dealer for Tireland which allows us to offer competitive pricing on all makes and models of tires. Some say they wont be beat on tire pricing, but our pricing is almost like buying 4 tires for the price of 3.
Every Vehicle that comes into our facility will receive a free visual inspection of your vehicle this will help point out any immediate underlying issues with your vehicle. We care about the safety and reliability of your vehicle and want to ensure you can get where you want to go without any issues.
Every Vehicle that comes into our facility will receive a free visual inspection of your vehicle this will help point out any immediate underlying issues with your vehicle. We care about the safety and reliability of your vehicle and want to ensure you can get where you want to go without any issues.
Reviews (10)
Emily Ford
Jan 10, 2022
Report
Positive: Professionalism, Punctuality, Quality, Value
Always impressed with the customer service, prompt repairs and forthrightness about needed service. The additional service e-mail following a thorough inspection allows the customer to make informed decisions about repairs and any potential concerns.
Services: Air & Cabin Filter, Tires, Check engine light diagnostic, Oil change, Electrical
Always impressed with the customer service, prompt repairs and forthrightness about needed service. The additional service e-mail following a thorough inspection allows the customer to make informed decisions about repairs and any potential concerns.
Services: Air & Cabin Filter, Tires, Check engine light diagnostic, Oil change, Electrical
Selene Stang
Dec 25, 2021
Report
Vic's goes above and beyond to make sure your vehicle is working, you have the best price on available parts and follows up to make sure things are working properly. Each time we return they make us feel valued and important no matter how small the job. The customer service is amazing and they provide pick up and drop off when needed. I would highly recommend taking your vehicles to Vic's Service in Wainwright!
Eddie Brock
Aug 03, 2021
Report
Out of province inspection was $150 on a brand new vehicle. Clear tint had to be removed from front side windows, which was quoted at $300+ to remove. Shopping around had another shop remove it for $40, much lower even with difficult adhesive because the competitor understood how ridiculous of an expectation it is for Alberta to require the removal of clear tint. The removal of the tint caused minor damage to the brand new vehicle.
Will be traveling to competing mechanics moving forward.
Will be traveling to competing mechanics moving forward.
Joyce Baker
Jul 21, 2021
Report
As in my last review of this business nothing has changed. I again experienced top notch treatment in the handling of my vehicle as well as customer service. There is nothing that this team will not do to go above and beyond to make your experience enjoyable. Again they were all wonderful to deal with and I have a vehicle again that I don’t have to worry about driving for many more kilometres.
Gregor Cantz
Jul 10, 2021
Report
I have used Vic's service for couple of years now. They are trustworthy mechanics who go out of their way to tailor to the needs of their customers. When they suggested quite an expensive repair for my older VW, they found a great alternative using a used part, instead of an original brand new VW part, cutting the cost by 60 percent.
Kv Bethune
Jun 03, 2021
Report
Doug and Pam, along with their staff, have made a commitment to themselves and their customers; to be the very best at what they do, and it shows.
We had a serious transmission issue that needed attention, which was no fault of theirs. That being said, they were the ones that consulted with the vendor over warranty issues, and made all the arrangements for repairs. During the time of repair, I had full use of a service loaner. I was given regular updates along the way, and when I came to pick up the vehicle there were "no charges" at all! I had offered to pay my share as required, but there was
We had a serious transmission issue that needed attention, which was no fault of theirs. That being said, they were the ones that consulted with the vendor over warranty issues, and made all the arrangements for repairs. During the time of repair, I had full use of a service loaner. I was given regular updates along the way, and when I came to pick up the vehicle there were "no charges" at all! I had offered to pay my share as required, but there was
Geordie Nelson
Feb 15, 2021
Report
Vic's Service is great. It's professional. I appreciate how they use the text feature to let you know about your vehicle status with a link to a description of the problem. This is the only mechanic that I know of that does this. This makes it a lot easier for me to understand an issue with my car because I don't have to remember what they said and try to Google it later, I can just use the link they gave me. It also demonstrates transparency. They also take COVID-19 seriously (it really bothers me when businesses do not).
Darin Clarke
Aug 23, 2020
Report
Positive: Professionalism, Punctuality, Quality
Professionally run family business. You get a honest, easy to read vehicle inspection report, detailing issues that need to be addressed, and others that can wait. Fair prices, knowledgeable friendly staff. I feel confident in taking my vehicle here.
Services: Exhaust, Electrical repair, Transmission repair, Check engine light diagnostic, Oil change
Professionally run family business. You get a honest, easy to read vehicle inspection report, detailing issues that need to be addressed, and others that can wait. Fair prices, knowledgeable friendly staff. I feel confident in taking my vehicle here.
Services: Exhaust, Electrical repair, Transmission repair, Check engine light diagnostic, Oil change
Bukwildman
Jul 12, 2020
Report
Gabrielle Beland
Jun 29, 2020
Report
Positive: Professionalism, Punctuality, Quality, Value
I always receive excellent, courteous service at Vic's! They perform great work and provide a thorough breakdown of services performed in addition to detailing future suggested repairs and maintenance after a complementary 50pt inspection. They even washed my car today, a lovely gesture that was greatly appreciated!
I always receive excellent, courteous service at Vic's! They perform great work and provide a thorough breakdown of services performed in addition to detailing future suggested repairs and maintenance after a complementary 50pt inspection. They even washed my car today, a lovely gesture that was greatly appreciated!