Car Medics Auto Service
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Car Medics Auto Service
Car Medics is your destination for quality car repairs and maintenance in the Kingston surrounding area. Locally owned and operated in Kingston since 1993, and in Glenburnie since 2014, Car Medics is ready to take care of all your vehicle service and repair needs.

We have a team of Qualified Service Technicians who are fully trained to handle anything that goes wrong with your car, minivan, SUV or light truck, regardless of its year, make or model.Whether you're due for regular maintenance, your car won't start, you have a warning light on in your dash or you simply need air in your tires, Car Medics would love to take care of you, your family and your business.
Services
Car Medics is independently owned and has been servicing vehicles in the Kingston area since 1993. During the past three decades, we have always strived to look after the client's needs, not just their car's. We realized long ago that it's important to get your car back when promised, at the price quoted and have the work backed by a solid warranty.
There is nothing like getting into a perfectly clean car. Whether it's a huge mess caused by the kids or just everyday dirt buildup, Car Medics can make it feel new again in no time. Whether you're cleaning it up to sell or trade in or simply want it cleaned for yourself to enjoy, you may not recognize it when we're done with it!
Whether you're Check Engine Light is ON, a slow leak in a tire, a rattle over bumps or transmission fluid leaking, Car Medics can handle anything that might go wrong with your vehicle. With two locations and being a CAA Authorized Repair Centre, we are always ready to take you in on an emergency basis when you need it most.
Whether your business has one vehicle or one hundred, Car Medics is ready to handle all of your company vehicle needs. From individual maintenance and repair plans for each vehicle in the fleet, to detailed billing and history reports and even costs per km for each vehicle, we can help minimize cost while ensuring fleet mobility.
Car Medics knows that getting your vehicle fixed means going without a car for a day or two. It could even mean hauling the kids in one car just to follow your spouse down to the shop to drop off the other vehicle. We know hard how this is for our customers and, as a result, decided to make loaner cars available.
Reviews (20)
Alex Sharpe
Alex Sharpe
Dec 16, 2021
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Car Medics is my number 1 go to place! They are super friendly, professional and willing to do their best for their customers needs and situations!
Brigi
Brigi
Nov 24, 2021
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Positive: Professionalism
It's been my go to car service place for the past 2 years. They do a great job and can be trusted. The reception staff is helpful, but I'd actually prefer having a quick chat with the mechanic who did the car service, else things can get lost in translation.
Jacki A.
Jacki A.
Nov 23, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Everything about them is top notch, from the first person you talk to and the work they do without adding on unnecessary work. They discussed future work I’ll need. Didn’t up sell me and made this an all around great experience. Jacki
Services: Air & Cabin Filter, Oil change, Tires
Jolyene Brown
Jolyene Brown
Aug 01, 2021
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Had my car all day and all they did was hoist it up shake a few things then told me I needed two brand new parts that were just replaced. 3 months prior. Good thing I was like nope and decided to have a second look.
Take it to midas for half the price they actually took my wheels off looked and did a proper diagnosis and like I though nothing wrong with the parts car medics told me to replace again.
Devin Fowlie
Devin Fowlie
Jul 30, 2021
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I called because I had a small puncture in my tire. They immediately got me in and helped me out, though they did not have the ability to plug the tire. After going where I bought the tires and having it fixed, I was on my way, but their speed and professionalism was truly unmatched. They were understandably disappointed that they did not have my tires available, but this does not take away from the fact that they tried their best to help. Excellent service.
Stand Studios
Stand Studios
Jul 29, 2021
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Came in to get a safety certificate on a 2020 car with 31000 km on it which failed. I was told that I need to get new rotors because of “rust” which would cost $1000 in order to pass. I went to get a second opinion from a different mechanic who said my brakes are totally fine to pass safety.
Kenneth M. Sullivan
Kenneth M. Sullivan
Feb 25, 2021
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I have used Car Medics for various repairs on my vehicle, in the few months that I was in Kingston for work.
They are very good at asking questions, creating documentation, probing, diagnoses of issues and finally the repair; they actually will road test your vehicle and go in depth into the live data to narrow things down.
Their repair rate and labour rates are fair.
Charlie Walker
Charlie Walker
Jan 24, 2021
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Gosh, I've been dealing with Car Medics for at least 10 years or more, and I guess that tells the story. Their staff are always knowledgeable, courteous and fun to talk to. I especially appreciate the complete reports (which include photographs of problem areas, tire wear, etc). The reports also track my maintenance needs and remind me when service checks and other maintenance is due.The owner, Phil, is one of the most genuine and honest service people I've encountered. He has helped me locate and buy my last two or three used cars: I tell him what I'm looking for, and he does the searching and
Garima Mehta
Garima Mehta
Dec 15, 2020
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I was crying in their parking lot because I am a bee driver and naive about cars and repairs. PETER and CHELSEA welcomed me inside the store and calmed me down(Chelsea offered water and was able to make me stop crying). They did a free inspection of the tire situation while I wait at their store. My tire had a hole in the side wall and I’ll have to deal with the stores that I brought it from(hoping to get some warranty). They let me wait in their store till my towing service arrived. This store is AMAZING for their services and the way they deal with their customers. I’d say l,the name Car
Joe Shin
Joe Shin
Sep 27, 2020
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I have taken my newly purchased 1998 Toyota 4runner to be inspected at Toyota Kingston. They have quoted me >$3000 to fix everything with ambiguous issues and some downright unnecessary items. So I decided to get a second opinion. I am glad that I took it to Car Medics. From the getgo, they were very professional and if I could use one word to describe the service I received, it’s honesty. They gave me a detailed report of what items need to be addressed (with pictures and detailed explanations). These guys will not suggest unnecessary work and let you know honestly what needs to be done at the
Emma Kushnir
Emma Kushnir
Aug 18, 2020
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Before I had even scheduled an appointment, I received professional and extremely informative service from Phil, the owner, about my winter tires. They ordered winter tires and rims for me, stored my all seasons and provided a trustworthy inspection and oil change. The day of the appointment, the owner himself even helped to get my car done by end of day! Impeccable customer service all the way through the experience.
Sanjay Gupta
Sanjay Gupta
Apr 10, 2020
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Car Medics are my go to repair shop in Kingston because I always have a positive experience. The staff is great and I love the inspection report I get. Gives me peace of mind. The owner Phil is honest and truly cares. I highly recommend Car Medics for your auto repair and detailing needs.
Peter Hicks
Peter Hicks
Apr 08, 2020
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During this time of Covid-19, Car Medics is doing an amazing job. From ensuring social distancing to ensuring that your car and keys are sanitized before giving them back to you. Thanks to Julie, John, Chelsea and Phil for all you are doing to keep cars on the road and customers safe during these difficult times!
Jeff Gatcke
Jeff Gatcke
Apr 05, 2020
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I have over 400,000 km on a vehicle that is 6 years old. That vehicle has never seen the inside of the dealership I bought it at. All maintenance and service work are done at Carmedics. Phil and the staff are great, honest and care about their customers first and foremost. If you are looking for a car repair facility that puts customers before profits Carmedics is the place for you.
Colleen LaHaise
Colleen LaHaise
Apr 04, 2020
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Really appreciate all your doing during this covid crisis. So happy you are taking this seriously. Would hate it if you weren't open! I feel very relieved knowing we can depend on you.
Brad Rapoport
Brad Rapoport
Apr 03, 2020
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Incredibly rude and foul service , (was NOT OFFERED LONER Or Coffee or anything If this is the new normal under covid 19 you should lose your napa franchise, As they will recieve this review ...was sworn at by the gal that forced me to wait outside not even in the doorway in the cold rain... I came in and raised my voice after I asked for owners card (not given ) and warned by your thugs not to return This will also go to the Whig. (longtime repeat customer WILL NEVER RETURN RUDE unconsireate and foul....
Pamela Marie
Pamela Marie
Apr 02, 2020
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Highly recommend...great staff..great prices...and they know what they're doing! Laurenio is our FAVORITE mechanic!!
Shawn A. Barber
Shawn A. Barber
Nov 14, 2019
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Great people and great service! Our fleet of commercial vehicles are in good hands here with the team at Car Medics. Great shop and customer service experience every-time. Communicate very well, the diagnostic and inspection reports via email are a great feature here. Quick to follow up and return a call. The team always tries hard to get us in… during their peak seasons and rushes. Very competitive pricing and fair. Solid reputation and a local family business deserving much respect for their efforts and great service in a competitive industry filled with giants. Car Medics comes highly
Nicole L.
Nicole L.
Sep 06, 2019
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We got a flat tire at the Fort Henry parking lot.

CAA came to tow us out of there and recommended this place and I'm glad they did because they were really great and took good care of us.

The staff was super nice and helpful and they did their best to get us a new tire as fast as they could because we told them we were on our way home.

They picked us up and dropped us off in their courtesy car AND even sent us a follow up email a week later.

I'm so impressed with them.
Gab Beauchamp
Gab Beauchamp
Dec 10, 2018
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I took my Jeep Wrangler to Car medics to fix an issue that was caused by another garage- pretty significant issue. They dealt with Napa and the other garage for me and made sure that all the damage was 100% covered. They even took pictures of all the damage to show me the extent. They kept me regularly updated and had basically the rear end of my Jeep redone in no time. Impeccable service as well. I highly recommend to anyone in the Kingston area.