Copper-tip is a family-owned & operated company that has been serving the residents and businesses in Fernie, Elkford, Sparwood and other communities across the Elk Valley for over 12 years. It all began when the owner, Mike Stefano, started out providing plumbing and HVAC services within Fernie.
The business soon expanded to include additional services and a team of specially trained Red Seal journeyman plumbers, Class B Gas Fitters and Red Seal Sheet Metal & Refrigeration Technicians.OUR TEAM CONSISTS of highly trained, CERTIFIED journeyman plumbers & LICENSED technicians.
The business soon expanded to include additional services and a team of specially trained Red Seal journeyman plumbers, Class B Gas Fitters and Red Seal Sheet Metal & Refrigeration Technicians.OUR TEAM CONSISTS of highly trained, CERTIFIED journeyman plumbers & LICENSED technicians.
Services
Our team of licensed and certified plumbers and HVAC professionals serve the residents and businesses in Fernie, Elkford, Sparwood and other communities across the Elk Valley. We may not be able to change the crazy weather the Elk Valley gets, but our experts can make your indoor environment much more comfortable.
Want to do more with your career? At Copper-Tip, we stretch far beyond your average plumbing & heating services company. We challenge ourselves each and every day to achieve the "difference factor". That is, the difference we make in our communities, the lives of the people we serve and the people who make it all possible: our team.
We used CopperTip for the first time last week and were extremely impressed. They were responsive and timely in their response and their service technician Chuck Jennings was awesome. Not only did he solve our faucet issue he helped on a couple of other issues as well. We'll definitely use them again.
We specialize in furnaces, boilers, HRV systems, forced-air heaters, radiant heaters and more. We service and install ALL MAKES AND MODELS OF FURNACES, BOILERS, fireplaces and RADIaNT or FORCED AIR HEATERS. Don't let a problem with your heating system leave you stranded right in the middle of winter.
Our team of certified, Red Seal Journeyman plumbers are available in Fernie, Elkford, Sparwood and other communities in the Elk Valley. From clogged drains to new water heaters AND TREATMENT SYSTEMS, we GOT A SOLUTION TO YOUR PROBLEM. Our team offer exceptional service and tailored solutions for all your plumbing needs.
Reviews (11)
Carolann Kearley
Oct 22, 2021
Report
Critical: Punctuality, Value
Will never call this company again...they charged for 2 hrs when it was less than 1, also charged for equipment rental fee.. wait a second .....shouldn't they already have their equipment...?? People be aware of their business measures...scandalist I tell you...
Service: Unclog drain
Will never call this company again...they charged for 2 hrs when it was less than 1, also charged for equipment rental fee.. wait a second .....shouldn't they already have their equipment...?? People be aware of their business measures...scandalist I tell you...
Service: Unclog drain
Terry Coombs
Oct 15, 2021
Report
CopperTip came to my house to clear a sewer line blockage and The invoice included a $105 rental of a drain auger. I believe a plumbing contractor should not be renting their tools. That’s why you call a tradesperson.....because they have the tools and knowledge. What’s next Electricians charging for a meter rental or Mechanics charging for wrench rentals? Beware, if you use them, there may be hidden charges.
Lori Braden
Sep 03, 2021
Report
We’re half an hour outside of Fernie so had hired a local company to install our AC, propane and Propane dryer. After waiting all summer, still not having our propane dryer installed, our AC still not working the way it should, lots of cash and the local company no longer returning calls we tried CopperTip. Chuck and Tony drove out from Fernie… today and knew exactly what needed to be done. They’ve been so incredibly efficient and pleasant to deal with. We are so thankful for those two gentlemen and CopperTip for having knowledgeable professionals working for them. It was so
Jordan Scott
Mar 12, 2021
Report
I’d heard great things about Copper-tip but sadly my experience was the opposite to good. The job was done so below standard I had to get another company in town to come & complete it properly. Reached out numerous times to discuss the issues I had with the service I received & heard nothing back. The receptionist answering the phone was great, the 4 times I spoke to her but the owner clearly doesn’t care that much once he has your money.
Craig Fisher
Aug 16, 2019
Report
Positive: Quality, Responsiveness
We used Copper Point for the first time last week and were extremely impressed. They were responsive and timely in their response and their service technician Chuck Jennings was awesome. Not only did he solve our faucet issue he helped on a couple of other issues as well. We'll definitely use them again.
We used Copper Point for the first time last week and were extremely impressed. They were responsive and timely in their response and their service technician Chuck Jennings was awesome. Not only did he solve our faucet issue he helped on a couple of other issues as well. We'll definitely use them again.
Janet Gilmour
Aug 10, 2019
Report
Great service, reliable prompt. Have taken care of my plumbing and heating in Fernie for a few years now. Mike and all the guys are very professional, seem to know their business , always available for "emergencies".
2019- Dec 28- Once again Copper Tip have provided great professional service . Furnace had quit Dec 26 we came in to a cold house- contacted Chuck from CopperTip and he was here first thing next morning (we had chosen to wait until morning- house was a safe cool 14 degrees). Able to get a part by evening from Carrier depot- Chuck was back before 9 am today, cheerful, professional
2019- Dec 28- Once again Copper Tip have provided great professional service . Furnace had quit Dec 26 we came in to a cold house- contacted Chuck from CopperTip and he was here first thing next morning (we had chosen to wait until morning- house was a safe cool 14 degrees). Able to get a part by evening from Carrier depot- Chuck was back before 9 am today, cheerful, professional
Pamela Rannelli
Jul 29, 2019
Report
Brent Spaurel
Jun 04, 2019
Report
I REALLY STRUGGLED WITH THIS ONE! After over 3 months of botched work and intermittent communications I called a company from Sparwood. They ripped out Copper-Tips HRV install and got another working in 1 day.
Without threatening the owner I tried to get a refund and was given another run around….
“Boy doesn’t this show what an amazing person you are. Guess your lovely true colours are shining now. As for your Hrv I told you today I will make it right and you can hang on until I figure it out and speak to tech and deal with book keeping on my end. And don’t worry your amazing attitude
Without threatening the owner I tried to get a refund and was given another run around….
“Boy doesn’t this show what an amazing person you are. Guess your lovely true colours are shining now. As for your Hrv I told you today I will make it right and you can hang on until I figure it out and speak to tech and deal with book keeping on my end. And don’t worry your amazing attitude
Rajni Ludu Parmar
Mar 08, 2019
Report
Brent Cibulka
Mar 06, 2019
Report
Base Kamp
Dec 08, 2018
Report
When it comes to a small community Mike and Christie and the whole Copper Tip crew go above and beyond. We have had nothing but ongoing support and service from CopperTip. To the comment below... I DO NOT believe that Copper Tip would EVER enter a property without permission! I know their processes and if they were asked to respond to a no heat service call they would only respond with the best intentions and to solve the problem.