Southbank Healthcare Centre
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Southbank Healthcare Centre
Southbank Medical Centre was founded in 1994 by three family physicians with a passion to provide patient care rooted in respect and empathy. Over twenty-five years later, we're proud to be home to over ten family physicians and specialists who still hold these values and deeply care about their patients' well-being.

We're also proud to be the medical centre of choice for thousands of Ottawa South community members. At Southbank Medical Centre, our doctors go the extra mile to ensure their patients have a meaningful and comforting healthcare experience. Our vision is to be a leader in comprehensive healthcare clinic in the area, expanding our services to reach additional community members.
Services
Patients can register with a family doctor who will provide ongoing preventative and comprehensive care. PharmaChoice Hunt Club is located next door to our clinic and is focused on service and patient care. It has been serving the customers of Ottawa South for over 25 years and it is their knowledgeable and personal service that sets them apart.
Reviews (11)
Aws Amro
Aws Amro
Jan 04, 2022
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They never answer the phone. Booking an appointment with my family doctor is impossible. I've been trying to reach them for weeks.
Brome Helstrom
Brome Helstrom
Jan 03, 2022
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I don't know how incompetent you have to be to write a prescription for something and put the quantity down as zero. As in nothing. They prescription they wrote is less useful then the paper it was written on. I went to get the prescription filled but the idiots here didn't even fill it out properly so the pharmacy (correctly) couldn't give me anything. This is on top of wait 4 hours outside in the cold without being given any ETA and having to argue to even see the doctor. On top of people being served out of order. The worst experience I've ever had with a doctor's office.
Patti McConville
Patti McConville
Dec 30, 2021
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Best clinic ever! I have been going to the walk in clinic for 30 years. Sue, the main staffer is patient, kind and very caring. She has always gone out of her way to help. Dr. Phung is my family doctor and she is truly a Saint. She even gives hugs! This clinic has certainly been impacted by Covid but nevertheless you will never find a more caring and dedicated team of professionals and staffers.
Chris Epp
Chris Epp
Dec 30, 2021
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If i could give them no stars i would. We got there before open stud in line with 4 other people. We wait over 2 hours I asked them how long they gave me no answer and said that i can leave if i want to. They were rude. I would not recommend to anyone.
Opptrends
Opptrends
Dec 29, 2021
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Virtual service is even worse, had to cancel my virtual appointment after 3 hours waiting for a physician's call which never happened. Ontario Watchdog need to investigate and make sure they don't charge for appointments that never take place.
Michael Scott
Michael Scott
Nov 17, 2021
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3 hours+wait time, sitting in the room with no clue if anyone even gonna show up. Finally doctor Khan showed up, but was rushing throughout the whole meeting. Not much of a listener I presume. Also weird in behavior, just assumes relationships without even asking. Not something I want to see in my doctor. Avoid unless you are desperate. I was, tried and never again. Not even going back for the follow up after test. Thanks but no thanks.
Lena Nelson
Lena Nelson
Nov 11, 2021
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I am always so pleased by the kind and compassionate care that I receive from Dr. Khan. He is very thorough and takes his time to listen to your concerns. I would highly recommend Dr. Khan to anyone. We need more doctors like him.
Nabiha Ranieri
Nabiha Ranieri
Oct 27, 2021
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Over 3 hrs wait, only 8 people in line before us. People that had to pay cash for services were ushered in before everyone. No one told us the length of time after asking a couple times, no food or drink for my toddler. Took him to the bathroom and realized all the rooms were empty, only one doctor on duty. Awful service except for the dark haired receptionist she’s great.
Kian C.
Kian C.
Oct 16, 2021
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Not sure what all these negative reviews are about, I visited this medical center because I had a very severe ear infection, the doctor was able to easily diagnose it and give me the proper medication to treat my ear. Previously before going to this doctor I went to a hospital where they falsely diagnosed my ear and said it wasn't infected. The medication is affective and I'm making a speedy recovery! my only complain is the wait times, however it was worth it despite the wait times because the doctors are very well trained and know what their doing.
Caelan N.
Caelan N.
Aug 30, 2021
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I spent my weekend looking up walk-in clinics who could see me. It's difficult to get an appointment with my physician sometimes. The wait was lengthy, almost 2 hours but it was a Sunday and I believe only one walk-in doctor was in at the moment.
Considering we are still in Covid, everything was handled well by staff. I appreciated the doctor who saw me, she gave me a prescription for antibiotics and confirmed a diagnosis for me.
While it was painful to sit that long, I was able to be seen and still make my shift at work.
Thank you Southbank.
Lina El- Samrout
Lina El- Samrout
Jun 17, 2021
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Southbank Medical Centre has absolutely amazing doctors, and great staff.