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Pelletier's Auto Body
From free vehicle pick-up and delivery, to handling all the insurance claim paperwork, we do everything we can to make handling your insurance repair as easy as possible. Pelletier's Auto Body has the certified experience and the state-of-the-art equipment to repair your vehicle to the highest standard available in Thunder Bay.

Pelletier's Auto Body is the most qualified auto body repair shop in all of Northern Ontario, and is an official repair facility for Ford, Honda, Kia, Acura, Dodge, Toyota, and Jeep. At Pelletier's, we understand that gettintg into an accident is never easy. That's why we do everything we can to make handling your insurance repair as easy as possible.
Services
When Pelletier's Body Shop, a family business, opened in 1977, the emphasis was and still is on quality of workmanship and dependability of service. Since purchasing the business from his father Gary, Tom Pelletier and his son Roy have not only increased the physical size of the business, but have also broadened the overall spectrum of services that now includes powder coating, soda blasting, and abrasives blasting as Pelletier's Powder Coating.
Pelletier's Autobody is Thunder Bay's most qualified and experienced autobody repair facility, and our customer service is unparalleled. You can trust us to take care of you and your vehicle through the entire process - from the moment of the accident to the moment you receive your expertly repaired vehicle, we take care of everything.
We at Pelletier's Powder Coating understand how important it is to take an active role in supporting the community that supports you.

We're proud sponsors of The United Way, George Jeffrey Children's Centre, Easter Seals, Local Hockey, Heart & Stroke Foundation, Dilico Anishinabek Child and Family Services, Lakehead Social Planning Council, Ronald McDonald House, Harbour Youth Services, the South Neebing Community Centre, and Nor'wester View School.
Reviews (7)
Mike Wells
Mike Wells
Nov 26, 2021
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Dropped by for an estimate to repair collision damage on my 2020 F150 and enclosed cargo trailer. I enjoyed receiving very prompt, friendly and professional service. They even noticed damage I had missed, and offered to work directly with my insurance company, making life much easier for me. Their professionalism and attention to detail, coupled with their very modern and fully equipped collision repair and restoration facility made it a no brainer decision for me to place my trust and confidence that in Pelletier's Auto Body Team. 😀
Rich Roeck
Rich Roeck
Oct 15, 2021
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Critical: Professionalism, Punctuality
Poor customer service .. will do my business somewhere else going forward
Mark Gleeson
Mark Gleeson
Sep 28, 2021
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I was involved in a vehicle accident and chose to bring it to Pelletier's Autobody. I was concerned with the damage to my vehicle as I was hit directly on the wheel, and it could have caused more damage that would have been difficult to assess. Roy and his team made sure my concerns were heard, they went a step further and brought it to a mechanic shop to inspect and complete the mechanical repairs as needed and a wheel alignment. The body repairs were done to the highest standards, they kept me in the loop of the claim. When I went to pick up my vehicle everything looked great and they gave me
Susanne Wickstrom
Susanne Wickstrom
Aug 17, 2021
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The administrative assistant (student) Arianna was so kind, friendly and very patient regarding all my questions about insurance/rental issue's~the vehicle repairs were completed 2 day's earlier than quoted~the total costs were 25 % less than quoted~the repair work is guaranteed for life of the car~my 2020 vehicle looks just like new~beautiful~all staff really go out of their way to provide a awesome experience~best garage/repair ever~well worth a try😊~all the required Covid-19 safety measures in place~masks, hand sanitizers, social distancing, partitions between desks, etc~the ladies room was
Kara Mondor
Kara Mondor
Oct 05, 2020
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Told my insurance company it was a complete write off without even looking at my car, when there's nothing wrong with it at all except the cosmetic damage.
Cameron B.
Cameron B.
Jul 08, 2019
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I can't comment on the quality of their work. However their customer service is severely lacking. I have been trying to contact over email and phone multiple times without any luck.
Lj Douce
Lj Douce
May 31, 2019
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Great customer service and excellent work.
They definitely went above and beyond. Well worth waiting for.