An eye exam is not just the quick and dirty thing that you have to do in order to pick new glasses, and those glasses are not just a fashion accessory. Everyone needs a "family eye doctor" who practices medical optometry to help ensure lifelong better vision and overall health, and who believes that there is no sense in doing anything less than perfectly.
Glasses are an ophthalmic appliance, which means that there is a precise science behind selecting, fabricating, and fitting them. For nearly three decades, the provincial government has failed to provide sustainable funding for eye care services in Ontario.
Glasses are an ophthalmic appliance, which means that there is a precise science behind selecting, fabricating, and fitting them. For nearly three decades, the provincial government has failed to provide sustainable funding for eye care services in Ontario.
Services
Dr. DiRenzo is a graduate of the University of Waterloo School of Optometry (2006), where she also obtained a Bachelor of Science degree. She completed an ocular disease and therapeutics externship at Barnet Dulaney Perkins Eye Center in Mesa, Arizona, followed by a primary care externship at Brisson Leis & Associates in Guelph, Ontario.
Dr. Jenny Chang was born in Taiwan but grew up in Waterloo. She studied human physiology at McGill University and graduated with a Bachelor of Science degree. She then graduated on the Dean's Honours List as a Doctor of Optometry from the University of Waterloo in 2019. Her interest in optometry sparked with her research on increasing the effectiveness of drug-delivering eyedrops with Frank Gu Research Group and the University of Waterloo.
Our staff are friendly, helpful and ready to assist you. They participate regularly in continuing education programs to better equip them to look after your eye care needs. Crystal joined Ilex Eye Associates in 2014, has completed the Canadian Association of Optometrists Certified Optometric Assistants Program, and is our Administrative Manager.
Our practice provides both comprehensive and specialty eye care services for patients of all ages, including the pediatric and geriatric population. Our commitment to provide the best care possible includes routine use of diagnostic pharmaceuticals (pupil dilation), state of the art examination instrumentation, and allowing ample time (30 to 40 minutes) for thorough evaluation.
Our practice maintains a dispensary providing quality eyewear in elegant styles for men, women, and children, and sunglasses for all ages. We are pleased to provide a wide selection of frame styles from Kate Spade, RayBan, Juicy Couture, Facconable, Boss, Lafont, Bebe, and others. Our frames and lenses have been selected to provide the best quality at the best price.
Reviews (9)
Nina Radocaj
Nov 18, 2021
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Melissa Roe
May 20, 2021
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Jazmine Singh
Apr 18, 2021
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Debbie, horrible customer service, hung up the phone on my husband after she upset me with how she was speaking with me. A) told me health Canada rejected my sons name, after I corrected that several times with that in petson, my sons name is correct on health card, she even had me spell it out for her on a paper as she said she didn't understand the health card!!!....called today again same thing, telling me my sons name is combined when it is not!!! B) Not to mention on my appointment friday , my husband and I had booked for 4 pm to look at nanovista frames, to protect my sons eyes from trauma
Ben Seibert
Oct 11, 2020
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Peter
Aug 02, 2020
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Lauren Austin
Jun 30, 2020
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Dr. Karen MacDonald is the worst practitioner I've ever seen in my 13 years of wearing contact lenses and seeing optometrists.
I came to her to renew a prescription that didn't accommodate my astigmatism (meaning the prescription had the same power in both eyes). My first visit to her, the front desk staff didn't warn me she was 30m behind, so I showed up 5m early and waited 35 minutes. After explaining to her my issues with my current prescription she gave me a stronger prescription that was the same power in both eyes. When I asked her to explain that choice, she simply just told me that the
I came to her to renew a prescription that didn't accommodate my astigmatism (meaning the prescription had the same power in both eyes). My first visit to her, the front desk staff didn't warn me she was 30m behind, so I showed up 5m early and waited 35 minutes. After explaining to her my issues with my current prescription she gave me a stronger prescription that was the same power in both eyes. When I asked her to explain that choice, she simply just told me that the
Joe Yu
Jun 21, 2020
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The eye exam with Dr. Chang was excellent, but the adjustments on my glasses were atrocious.
They snapped my temple caps on my frames and they were replaced them with one that were of much lower quality that had unattractive bumps and lines on them.
Furthermore, they decided the appropriate adjustments to back of my glasses was to bend them to a comically absurd 90 degrees, when I asked for a minor adjustment. They were previously aligned at approximately 160 degree.
If you like your glasses, don’t let them touch them.
They snapped my temple caps on my frames and they were replaced them with one that were of much lower quality that had unattractive bumps and lines on them.
Furthermore, they decided the appropriate adjustments to back of my glasses was to bend them to a comically absurd 90 degrees, when I asked for a minor adjustment. They were previously aligned at approximately 160 degree.
If you like your glasses, don’t let them touch them.
Kyle Kingsley
Dec 09, 2019
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Without a doubt these eye care professionals are the best around. Dr. Derek MacDonald has seen me a few times, but I have been a patient here for a few years and will recommend this practice to anyone I know. My last visit I had gotten photos taken of my eyes, and Dr. MacDonald even explained everything and increased my knowledge on eye care and helped me understand what it is that I saw on the screen. Very easy and comfortable testing, wide variety of frames and the optimetric assistants are always super helpful.10/10 would highly recommend
Sabryna Drake
Aug 12, 2019
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First impression: clean, professional & family friendly (has a kid play area!)
Staff: I spoke mostly to Avery at reception; she answered all my questions, helped with insurance (even submitted my claim for me) & helped my daughter pick out glasses that worked with my budget.
Doctor: we had the pleasure of having Dr. Margot Couse - she is really patient & professional & overall very nice. She answered all my daughter's questions and listened to her stories with a smile.
Misc: less than a week to get the glasses my daughter picked out (perfect fit, too), & was notified promptly.
Staff: I spoke mostly to Avery at reception; she answered all my questions, helped with insurance (even submitted my claim for me) & helped my daughter pick out glasses that worked with my budget.
Doctor: we had the pleasure of having Dr. Margot Couse - she is really patient & professional & overall very nice. She answered all my daughter's questions and listened to her stories with a smile.
Misc: less than a week to get the glasses my daughter picked out (perfect fit, too), & was notified promptly.
