Broker Team Insurance
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BrokerTeam provides a range of coverage options for homeowners and renters looking for personal property insurance in Vancouver's West End. If you're planning a trip out of province talk to us about the right travel insurance package for you. We also provide auto insurance, commercial insurance and special risk coverage.

Everyone in British Columbia who drives or owns a vehicle requires basic Autoplan insurance that provides coverage for third party liability, accident benefits, uninsured and inverse liability coverage. BrokerTeam Vancouver has been providing Auto Insurance in the West End for over 30 years and will make sure you have the right coverage for your needs.
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Do you consent to receiving your personal information, insurance forms and, if applicable, banking information by email? I agree and understand that my insurance is NOT renewed and my coverage will not have taken effect until a licensed insurance representative has contacted me and has confirmed coverage is bound.
Reviews (10)
Shawn S.
Shawn S.
May 23, 2021
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Excellent and friendly customer service, currently you can start your renewals online via their website and pickup your documents at the shop door when ready. Thanks for many years of great service.
Rahul Sansoya
Rahul Sansoya
Oct 27, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Greg working there is super professional. Had to renew my insurance last minute . He helped me right-away. The only downside you need to stand out due to pandamic, I think it’s a precaution which is understandable. Otherwise 5 stars !! Cheers
Heb
Heb
Nov 11, 2019
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Not the best. They could have better customer experience. I had to come all the way back for something they missed and had originally attributed it as my mistake. Giving two starts because the guy at least apologized admitting it was not my mistake.
Topdude Vancouver
Topdude Vancouver
Oct 13, 2019
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I am a customer there for years when their older generation was doing all the work.. Gary is courteous as well as all the staffs who worked for him.. I would give it 5 starts then but now.... not so, first off his son have a real attitude and absolutely have no good customer service attitude... processing your ICBC insurance renewal seems like you are bothering him, and the other female that about the same age as he also have the same attitude .... very dry and unfriendly.
This is typical of an older generation built their business with customer care and service and then hand the business to the
Paul Cambridge
Paul Cambridge
Sep 29, 2019
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Quick and easy. You’re insuring your car, what do you expect?! Yea they don’t seem super enthused, but who cares. Took 3 minutes to renew my insurance. Will ALWAYS go back
Ilona Anderson
Ilona Anderson
Sep 11, 2019
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I am very suprised with all the negative reviews. I have been a customer for over 12 years now with various insurance policies for different subjects never have I ever had a problem. Great service !
Alex K.
Alex K.
Jul 20, 2019
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I had a good experience with them. Went there, didn't wait at all. The lady was helpful and efficient. No complains. I love that it's near by where I leave. I would use their services again for sure
Oct 04, 2018
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This is the worst insurance company I have ever seen. They think too much of themselves. Talking to clients like we are asking to do something for free. Totally unprofessional with absolutely no passion in what they do. I can hardly believe that they are still on the market. It took them forever to register my car I couldn't believe my eyes , first the computer wasn't working then something else happened. Just don't waste your time!!! Awful
Marcello Mele
Marcello Mele
Jun 28, 2018
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Little dry service but convenient because it's close. Not friendly and somewhat condescending. Will not use again. Rather go to a place where they seem to appreciate building relationships and inviting business.
Emma Aaron
Emma Aaron
Nov 17, 2017
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Terrible customer service. Had the displeasure of dealing with a male member of staff & was made to feel as if my questions were an inconvenience. When I asked about some details on a form I was informed that the form was simple & to just read through it. Will not be asking for help from this office again. We could have just been unfortunate & happened to be dealing with a rude individual.