Deliver a superior experience for your customers by outsourcing or augmenting coverage with the Pathway Contact Centre. If you need to move, improve or build your next data centre solution, we have the certified experts to help. Hybrid IT solutions maintain & secure your systems and infrastructure allowing your staff to deliver results faster than ever.
Upgrade your business to a private cloud engineered for high availability and demanding workloads. Resilient internet and networking solutions with 247 monitoring & support and threat detection. Improve your data security and protect your business with a custom backup or D/R solution. We specialize in digital transformation, data centre solutions, business connectivity, multi cloud strategy and IOT / technical product customer support.
Upgrade your business to a private cloud engineered for high availability and demanding workloads. Resilient internet and networking solutions with 247 monitoring & support and threat detection. Improve your data security and protect your business with a custom backup or D/R solution. We specialize in digital transformation, data centre solutions, business connectivity, multi cloud strategy and IOT / technical product customer support.
Services
Pathway Communications is a unified, one-stop managed services provider. Broad technology mastery means unmatched management that lets you move faster and more effectively. Migration, engineering, monitoring, patching, reporting and scaling. All under one roof. A single provider can help you build, run and manage your IT infrastructure.
Our state-of-the-art Tier III data centre in Markham, Ontario has been through rigid certification/compliance and third-party audit processes to ensure mission-critical data central to your business is guarded and cared for around the clock. Pathway is also small and agile. This means tailored data centre solutions with all the power, space, security and responsive support you need.
Pathway works with customers from a full range of industries, including finance, healthcare, retail, telecommunications and mining. A typical client has been with Pathway for over 7 years. We know how to stay relevant, innovative and forward-thinking in a very challenging and fast-paced industry. Accounting and financial services firms trust us to secure their data against strict industry regulations for processing, security and privacy.
Great people are the heart of our company. There is always something new to work on at Pathway. You will never be doing the same thing for too long. New opportunities and challenges are always around the corner. Join us for a challenging career with room for growth in technology, sales, support and more.
We have partnered with analytics firm Pifiq to bring you this powerful, web-based data visualization tool that will make sense of your big data sets. If you have large sets of data in hand in the form of spreadsheets or databases, get ready to visualize and find trends in your data. Measure and analyze everything and stay ahead when it comes to giving your customer what they want before they create a demand.
Reviews (14)
Shashank
Jan 19, 2022
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Rick Indris
Aug 31, 2021
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Gary Mckinnon
Aug 19, 2021
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Debora Maillet
Aug 19, 2021
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Frances Tsoi
Aug 18, 2021
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Vikash Jain
Jan 26, 2021
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I was w Bell for 20+ years but hated their expensive Fibe bundle pricing for services I didn't really want. But I was also worried about switching to Pathcom since entire family relies on good internet for work. But I've been with Pathcom for a couple months now and am very happy I switched. Excellent, prompt and almost personal tech support. Excellent internet speed and strength. Excellent voip quality - certainly not like the voip quality when I first tried voip 10 years ago. Thanks Pathcom.
Ann P.
Jan 21, 2021
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If I could give them a 0 I would. If you don't have any problems they are ok to deal with. If you have a problem they are a nightmare. I was without internet for more than 2 weeks. I called them every day and all I got is different STORIES from each technician. I escalated the issues many times and finally it got somewhat resolved. Recently I was overcharged on my credit card and I can't get a straight answer. I spoke to a manager who assure me that he would send me an email. I have been waiting for 9 days and I still have not heard from them. I would not recommend Pathways Communications
Val
Nov 17, 2019
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Thank you for the spam. Who cares about the laws in Canada - certainly not you! Buying emails addresses and sending BS emails with your ads( and yes, they buy email addresses as it's only being used for my friends and family and not signed up for anything. This is why your emails start with "Dear valued Pathway customer". I am NOT your customer!! I don't sign up with scammers such as your business! Hey, but great way to market! Thanks Pathway for showing Canadians how little you care about our telecommunications laws!
Harley Rhodes Productions
Jan 09, 2019
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Ken Sweatman
Dec 21, 2017
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Dave Gilbreath
Jan 18, 2017
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We have bell line issues that are being resolved this spring but these jokers are holding me to my new contract less the 30 days old back in Nov. We are stuck with there crap and will be cancelling Nov 2017 We still use our Bell service as it works better than pathways. This is being posted and looked at by 5700 cross Canada customers of ours.
Douglas Williamson
Jul 13, 2016
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Sales People would email and call, we even asked for a quote and no one could be bothered to get back to us. They called again and tried to sell us something else and we have repeatedly asked them to remove us from their contact list. Clearly doesn't understand new CASL laws, and can't stop pestering us.
Jean M.
Jan 31, 2015
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I think Pathway is just super. The other day I had a problem (over the years I have had very few) - and my call was answered right away. The personal was pleasant and courteous and knew what he was doing. He want online into my account and fixed it up in very short order. It was obviously more complicated a problem than I had ever had before, nonetheless it was taken care of as I was holding on the line and actually watching him work it out. Pathway has always been marvelous with me. I never have to wait on the line for someone to answer and, even when one of the prior problems was all my
Jamie W.
Apr 25, 2013
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I live in the Annex and get very slow service from Pathcom. I pay about $46/month and get an average of 2.36 Mbps download speeds. We can't watch videos on Netflicks without frequent pauses for buffering.
Today I had a bad experience with their technical support department. I wanted to change my wifi security password but the agent refused to give me the password to log into my DSL modem. He said they manage the DSL modem from their end and don't permit customers to adjust the settings themselves. He only gave me the password to log in to my router after I threatened to switch to Rogers
Today I had a bad experience with their technical support department. I wanted to change my wifi security password but the agent refused to give me the password to log into my DSL modem. He said they manage the DSL modem from their end and don't permit customers to adjust the settings themselves. He only gave me the password to log in to my router after I threatened to switch to Rogers
