British Empire Fuels
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British Empire Fuels
We are proud to be a local family owned and operated business. With over 70 years of experience, British Empire Fuels is the trusted name in propane, HVAC, and fuel oil delivery in Kawartha Lakes and Trent Lakes. Established in 1940 by the Ewell family after they immigrated to Canada from England, our company was originally founded as British Empire Coal Supply Co., located in Toronto, Ontario.

Renamed British Empire Fuels Inc. in 1960, Bert Ewell, son of the founders, purchased property on Hwy. 36 South in Bobcaygeon, Ontario. Mr. Ewell then moved the company to the Kawartha Lakes area in 1967, where he and his wife, Ruth, successfully ran the company for 14 years. In February of 1981, Ross and Madeline Whyte purchased the successful British Empire Fuels.
Services
British Empire Fuels is proud to provide local propane delivery in Kawartha Lakes and Trent Lakes. As a local family owned and operated business we believe in honest, fair, and dependable customer service. British Empire Fuels offers automatic and on-call propane delivery services throughout Bobcaygeon, Lindsay, Trent Lakes, and the City of Kawartha Lakes.
British Empire Fuels' Heating, Ventilation, and Air Conditioning (HVAC) experts provide the highest quality furnace, heat pump, and air conditioner installation and upgrades for all of our clients. When you purchase HVAC equipment with British Empire Fuels, you can rely on our qualified technicians to install your HVAC equipment safely and correctly.
I have been a customer with British Empire Fuels for the last 11 years. From the CSR on the phone to prompt propane delivery, to servicing my furnace and fire place and exchanging my propane tanks. I can say this, I have had nothing but COMPLETE CUSTOMER SATISFACTION and SERVICE EXCELLENCE! It is nice to know that British Empire, being a locally owned and operated company, is a phone call away.
We have flexible propane delivery options, including automatic and on-call delivery services. We also offer propane cylinder filling at our Bobcaygeon location, as well as auto-propane and RV filling. Our automatic system projects future fuel deliveries based on historical consumption and daily temperature data, while call-in deliveries require the customer to contact us and book a delivery.
The heat and humidity in Kawartha Lakes and Trent Lakes can be intense. If you are trying to cool an entire house with a small window air conditioner or a fan, you are fighting an uphill battle. British Empire Fuels is proud to provide air conditioning services in Kawartha Lakes and Trent Lakes. From maintenance and repair, to purchasing a new air conditioner unit, our qualified technicians will help you find the best solution to suit your needs.
Reviews (10)
Damon Tohidi
Damon Tohidi
Jan 26, 2022
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Critical: Professionalism, Quality, Responsiveness, Value
They called and cancelled my service appointment twice. both times on the day of and after the allocated time has passed. Very unprofessional, not even an apology. I don't recommend this company
Service: Heating maintenance
Jeannie Holland
Jeannie Holland
Jan 22, 2022
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The guys are amazing! The service guys just came out to fill our tanks today and I did not clear a path for them to get to the tanks. I'm new to the area and I didn't even think to clear a path since propane tanks being needed to be filled is new to me . The snow is thigh high and the tanks are approx. 20 yards away on either side of the house, but they were very nice to fill our tanks anyway.
Thank-you truck #1075 and the two men on our route on Jan 19/22 for your exemplary work that you do, it is very much appreciated.
Annette Crowe
Annette Crowe
Jun 12, 2021
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Went to get propane today , had the nicest young men helping me, very efficient and friendly, will definitely be back , thank you Annette Crowe
Ron Provost
Ron Provost
Apr 21, 2021
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I have been in Bobcaygeon for about 6 months - The current people had British Empire as the supplier of propane. All that's good. But recently our "HIGH" tech furnace had a breakdown. I called the "smucks" who installed it for the builder as their name is all over it - You know those stickers for service call... Well I called - the first thing out of their mouths was - we don't service that area. So I called Lennox to see who does.. Shazam! The name the gave me was British Empire! Long story short... I told them over the phone exactly what was needed - They ordered it... and came the same day they
Sabine Quast
Sabine Quast
Sep 16, 2020
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In the midst of a Province wide lockdown due to COVID-19 your company replaced my broken water heater in less than 24 hours from the time it starting emptying itself . The fact that my water heater is electric made that an even bigger feat as you deal in gas heaters.
Thank you Nancy and your team for your professionalism and very quick solution to my problem. Justin and his partner arrived wearing masks and had shoe covers as well. They were very friendly and quite fast . I will definitely recommend BEF to my friends and family.
Susan Johnstone
Susan Johnstone
Aug 05, 2020
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Brock and Justin of British Empire Fuels were at our home today to install a new central AC system for us. They were professional and extremely detail oriented. They were here for most of the day and made sure that our new AC was working perfectly . We are very impressed with the level of service that you have provided from start to finish. Fast, friendly, professional and affordable. So happy we chose British Empire Fuels to install our AC for us! Thank you Michael, Nancy, Brock and Justin !👍👍👍👍
Ashley Stevenson
Ashley Stevenson
Jul 26, 2020
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My wife and I were truly impressed with the whole team at BEF! The challenging replacement of our oil stove with a new propane solution was handled with great professionalism and persistence. In particular, Tyler and Justine did an amazing job with the install and Nancy in the office the entire experience was wonderful.
Thanks BEF. We’d recommend them to anyone interested in good productS at a a reasonable price installed by a great team!
Ashley and Heather
Mateusz Grenlinski
Mateusz Grenlinski
Jan 07, 2018
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Out of propane for the 4th time! I have a 3 month old baby in the house are you tell me you're out of propane until Monday?! Now I have to cancel my work to look for an alternate source of heat! Then you hide behind fine print in case the pipes burst you won't cover and I can't even use another company to fill up under a threat of a $10.000 fine? This is a joke!
Linda Latto Ottenbrite
Linda Latto Ottenbrite
Jan 01, 2018
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Excellent customer service, friendly helpful staff, small town charm--nowhere else I would ever deal with! keep up the great work and service!
John Thiele
John Thiele
Dec 28, 2017
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Been completely out of propane for at least 10 hours because when my furnace was serviced in the fall they opened both tanks letting my reserve tank run out at the same time. Prepaid this morning, a ticket was made for delivery truck, but no time of delivery was given. Phoned before closing today, they said it probably wasn't going to be today and… couldn't give me a time when it would be delivered. Myself and my family are cold and not impressed that they wouldn't put me on a priority delivery due to the fact that I am completely out of propane due to them opening both tanks, and it being