Prime Choice Auto Parts
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Prime Choice Auto Parts
Ottawa AutoShack is your one-stop-shop for replacement auto parts in Ottawa. Ottawa AutoShack is one of the largest growing auto parts retailers in Ottawa. At Ottawa AutoShack we pride ourselves in delivering exceptional customer service with outstanding value to our customers. Let us help get you back on track with quality parts that will help save you both time and money.

Stop in today at 201 Iber Road Kanata/Stittsville and let our helpful staff get you back on track with all of your automotive needs. Check out some of our featured products below. All of our parts are quality tested to make sure that they function and fit properly for your vehicle specific year, make and model.
Services
Ottawa AutoShack is a leading expert in auto parts distribution. We are your convenient, money-saving auto parts supplier. With our main warehouse located right here in Ottawa, our products are always available ready to purchase, there to get you back on the road. Unlike many other auto parts companies, we are not a drop shipper - We have a huge inventory of quality auto parts in our distribution warehouse and our parts stores.
If you require an item not listed on our site please call or visit the retail store for assistance. AutoShack is a leading expert in auto parts and warehousing distribution. At AutoShack we pride ourselves in delivering exceptional customer service with outstanding value to our customers. Our Iber Road location is conveniently located a few minutes east of downtown Stittsville.
By selling directly to the consumer there is no middleman so we can pass those savings on to you. Our parts are as good as or better than our competitors. They are a direct fit and designed for vehicle-specific applications for an easy and hassle-free installation. We have been in the auto parts industry for over 40 years and pride ourselves on the knowledge and experience we've gained over those years.
Made with the highest quality components for extreme off-roading applications for all levels of ATV riders. AutoShack ATV Axle Shafts are built to last and maintain proper functionality. Our ATV Axle Shafts are easy to install and are designed to work in extreme driving conditions. AutoShack is proud to provide one of the best Warranties in the Industry.
AutoShack Intake Manifolds are designed for excellent fit and performance on your vehicle. Our manifolds are made from premium quality materials and are quality tested to ensure long life and lasting service. Constructed to resist warping, leaks and vibration make AutoShack replacement Intake Manifolds are great choice for your next purchase.
Reviews (10)
Mohamed Awad
Mohamed Awad
Jan 08, 2022
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I bought a strut for my car, and their website choose that one and said it does fit to my car. I went to my mechanic, and he realized it's a wrong one after taking off the old one, so he charged me for his labor.. then I contacted the Autoshack customer service, but they asked me to sell it locally!! 🙄 or return to their warehouse in NY , and pay for shipping, but money return is not guaranteed... very bad experience and not recommended at all.
Crackie Wall
Crackie Wall
Dec 21, 2021
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Don’t buy parts online. Not only will it cost you an arm and a leg to ship them back, but even if the box is unopened they will refund you barely a sixth of what you paid.
Absolute fraud.
Will be contacting the BBB.
Stuart Kellar
Stuart Kellar
Dec 09, 2021
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Cheap parts and helpful when buying. Came in to ask a few questions about returns etc. And guy behind the desk was rude and very short with me. Seems they only care about the customer until the sale is made... I'll avoid shopping here in the future.
Christopher Friend
Christopher Friend
Nov 27, 2021
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DO NOT BY THESE PARTS!!!!!!!!! 2012 F150
I purchased wheel hubs and upper control arms 10,000 kms ago. Right and left hub failed within days of each other, they failed so bad that they damaged the wheel hub actuators with fine metal shavings. Bought new wheel hubs to install and then noticed the upper ball joints had failed as well. One was so bad it had almost 1/8" play inside. So grateful it did come apart while driving, especially if it was my wife and kids driving!!!
If you love doing things twice and throwing hundreds of dollars away these parts are for you!!!!!
Ed Godfrey
Ed Godfrey
Oct 09, 2021
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I’m very impressed. Ordered late Saturday. At my door on Tuesday just after noon! Delivered before the estimated delivery date and parts are perfect fit ! The price is great ! When you know you vehicle and what your looking for it’s perfect. Thank you people. Will be doing more business with you soon. Thank you !!
Yanick
Yanick
Sep 22, 2021
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I buy two axel for my Toyota RAV4 and finally I have to return it cause mind was not broken. First the pieces that I buy was China cheapest mechanic product that I see. Never buy at this store they will not refund you....
Mike Dagostino
Mike Dagostino
Sep 19, 2021
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Very disappointed lifetime warranty is a joke
Had to replace bearings
again lifetime is a onetime replacement now its at garage buying a part with a real warranty unlimited replacement for the warranty period
You get what you pay for!
Last purchase especiallyto be laughed at on phone by customerservice.perhap should check my last name you had it misspelled order #2587218
Brian Loughlean
Brian Loughlean
Sep 18, 2021
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Terrible customer service. Their system went down after I had the vehicle make and model put in. Then when it finally came back up 20 minutes later, I placed my order but the vehicle make model and even year was different than what I entered. When the parts showed up, they were wrong and I called in and was treated very badly by a customer rep.
I have spent many thousands of dollars with these people but they won't get anymore of my business, since I can buy name brand parts from rock auto at a cheaper price. Only downfall to that is the shipping takes a couple days more. These people sell inferior
Jay Marks
Jay Marks
Aug 31, 2021
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Customer services was very rude. Also, air suspension compression was very very loud and just stopped working after less than a year. Very bad quality products being sold, don't waste your money and go with reputable company with reputable OEM products. Very disappointing.
Paul Santos
Paul Santos
Jun 27, 2021
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Their website, prices, delivery and parts have been putting a smile on my face for years. Just installed and test drove my first set of drilled and slotted rotors and felt compelled to share the joy of having a trusted source for DIY parts. Thanks Autoshack!