At West Bay Mechanical Ltd., we actively promote the philosophy of a mutually beneficial partnership with our customers and business associates. Encouraging our business partners and employees to work with us both now, and in the future, is of fundamental importance to our company and workforce. Our past achievements reflect our goal of "Quality First", from the beginning of the job to the end.
We have 50 fully licensed Journeymen and currently 30 Apprentice employees on staff. We maintain a fleet of vans, each equipped with a complete complement of tools and equipment required to facilitate our contracts and servicing for our residential and commercial customers. Our key personnel are designated to provide a strict quality control review including checklists and guidelines on each project.
We have 50 fully licensed Journeymen and currently 30 Apprentice employees on staff. We maintain a fleet of vans, each equipped with a complete complement of tools and equipment required to facilitate our contracts and servicing for our residential and commercial customers. Our key personnel are designated to provide a strict quality control review including checklists and guidelines on each project.
Services
Versatility: Supporting the West Bay Family with all aspects of comfort, safety and growth. HVAC is a pretty common term these days - stands for heating, ventilation and air conditioning. And today, HVAC systems have become an integral part of the modern lifestyle. Be it at home, or be it at work, HVAC devices allow indoor climate controls for all properties.
Visit the West Bay Mechanical Ltd showroom in Victoria and see the best of what we have to offer. Our experienced staff will work with you to find the right fixtures, furnaces, fans and more to meet your needs and budget. We sell and install plumbing fixtures and home comfort appliances from internationally renowned brands including Delta, John Wood, Rheem, Panasonic and much more.
At West Bay Mechanical Ltd., our first priority is to deliver the highest quality in products, prices and service to our clients. We are committed to making your experience with us the best it can be. We recognize that a reputation for excellence must be earned every day! For all your residential heating needs in Victoria, Nanaimo and surrounding areas, call the team at West Bay Mechanical.
Consider innovative in-floor heating for your Victoria, Nanaimo and surrounding areas home, professionally installed by West bay Mechanical. Also known as hydronic radiant heating, is an effective heating solution that does not require the installation of ductwork or radiators. Additionally, it keeps the air clearer of the dust and allergens that a forced-air system might blow around your home.
These days homeowners prefer heat pumps over furnaces paired with air conditioners in order to save on energy costs. If you're looking for a quality heat pump in Victoria, Nanaimo and surrounding areas choose West Bay Mechanical. We install, sell and service reliable heat pumps to keep you cozy throughout the colder months.
Reviews (9)
Joelle Laing
Feb 01, 2022
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Positive: Professionalism, Quality, Responsiveness
Matt came to service our gas fireplace. He was super friendly, professional and was quick to diagnosis the problem. He was transparent about fees/costs/timelines and was patient in finding the problem. We will, without a doubt, recommend West Bay Mechanical and specifically ask for Matt in the future!
Service: Heating maintenance
Matt came to service our gas fireplace. He was super friendly, professional and was quick to diagnosis the problem. He was transparent about fees/costs/timelines and was patient in finding the problem. We will, without a doubt, recommend West Bay Mechanical and specifically ask for Matt in the future!
Service: Heating maintenance
M. Rod
Jan 08, 2022
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David N.
Nov 19, 2021
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We had a heat pump installed by West Bay less than 3 years ago. When I called a week ago to see if someone could come to fix it because it stopped working, I was told they couldn't come till the following week. I said I would need to try elsewhere. Finding other companies were also busy, I called back to West Bay and left my name, number, address on the Friday asking them to please call me to set up a time for them to come and service the unit so we could get heat. On the following Tuesday, not having heard from them, I called again, and again I left my name and number and address and repeated
Sean Sturgill
Sep 29, 2021
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Sent an email several weeks ago requesting an appointment for a quote. We heard about the company from our friends who had used their services. I was sent a generic response about someone getting back to me, but haven't heard anything. I am sure they are busy, but clearly not responsive compared to other services I've experienced and obviously not needing our business.
Charles Bowerman
Dec 07, 2019
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Installation was great, after installation servicing leaves something to be desired.
I have has to call them every year to set up a service, you would think with the price of this heat pump system that they would set up a spread sheet to list all the customers who are due for a service month by month. Called them last week to find out why they haven't called me to set up a service, they don't have the software to do that and they are too busy. So I went with another company.
I have has to call them every year to set up a service, you would think with the price of this heat pump system that they would set up a spread sheet to list all the customers who are due for a service month by month. Called them last week to find out why they haven't called me to set up a service, they don't have the software to do that and they are too busy. So I went with another company.
Don G.
Jun 27, 2019
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I have used West Bay for several years to perform annual service to my heat pump and gas fireplace. The service technicians arrive on time, work efficiently and leave my home clean. I appreciate the interest that they have shown in my appliances and the extra advice given. I will continue to use their services.
Raymond W.
Jan 21, 2019
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We contacted West Bay back in November to repair our heating system. They sent several tradespeople to our home. They cost us a huge amount of time and money (over $4,000) now, and there is no resolution in sight. We are still without heat in 2 rooms. This company is not capable of managing the work that their crews are doing. Some of their tradespeople appear to be knowledgeable, while others are clueless. I would never use them again.
Sandy C.
Nov 10, 2017
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We have had service by West Bay before and have always been happy. This time we were dealing with them as they had been contacted to deal with a warranty issue on our hot water tank. Everything, including the fact that the warranty company was uncooperative, was handled by Casandra in a professional manner. Would highly recommend.
Nizwiz O.
Sep 23, 2017
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I've been meaning to write a review on this company for some time and a service coupon in today's mail has reminded me to do so. I've used West Bay for at least 8 years for plumbing, heating and drainage issues and to re-mount my undermount sink that was improperly installed by another contractor. I can't recommend them highly enough. Every employee they've sent out has been first rate. My drainage issue turned out to be quite complicated and I was worried it was going to cost a small fortune to fix but it was solved quickly and efficiently. I have absolute trust in this