We don't use the term "professional movers" lightly. Cassidy's knows that looking after the shipping needs of families and businesses to the level our customers expect means we have to attract and retain the highest quality people. Thirty administration and management personnel and up 180 operations workers operate out of twenty acres and 80,000 sq.ft. of climatized storage.
We have career movers who get the same satisfaction in packing and moving safely that they did 10 or 15 years ago. We don't send new recruits to our customers without an experienced team member there to supervise them. New hires also do not move furniture by themselves: whether it's a beat up old couch or an antique desk, we have a veteran mover there with them to ensure proper care is taken with your belongings.
We have career movers who get the same satisfaction in packing and moving safely that they did 10 or 15 years ago. We don't send new recruits to our customers without an experienced team member there to supervise them. New hires also do not move furniture by themselves: whether it's a beat up old couch or an antique desk, we have a veteran mover there with them to ensure proper care is taken with your belongings.
Services
The attention and service provided from Cassidy's was, from the outset, far and away the very best. We felt very well taken care of. Cassidy's lives by the Good Practice Guidelines of the Canadian Association of Movers (CAM). We're also BBB-accredited and a UVL partner. To simplify your upcoming long-distance or local move, just work through the following moving tips, one by one.
Hire real movers! Fill out the form to get an approximate cost for your move. Based on your preferred method of contact, a qualified moving consultant will contact you to follow up on details and provide a finalized quote. I've trusted Cassidy's to move on 2 occasions and both times the service has been excellent.
Cassidy's believes we receive great benefits from the communities where we live and work. It's important that we share some of the success we have had with local and national charities and programs that are helping others. We're also helping out the hard-working families who are being helped by Habitat for Humanity.
Cassidy's has been a proud member of United Van Lines since 1967. United Van Lines is Canada's largest network of moving companies and the only Canadian van line that is 100% owned and operated by its members. Recognizing how challenging moving can be, United is committed to providing you with 'A Higher Standard of Care'.
Cassidy's believes that it is the responsibility of every person and corporation to care for and save from harm the world we share. Our goal is continuous improvement and we pledge our company will never stop looking for new and innovative ways to protect the environment. Diesel trucks are our single largest contributor to greenhouse gasses.
Reviews (15)
S. Mason
Dec 03, 2021
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We moved from Ottawa to Vancouver Island in November 2021. Scott came to the house to give us an estimate and organized the move from the office. He responded to my emails very quickly and was polite and helpful.
The moving team was led by Ron, accompanied by Rick and Marc in Ottawa. Ron is a very good communicator, on time, professional and polite. All items were carefully loaded and unloaded on the other end. Rick and Marc were also very polite and respectful throughout.
It took a great weight off my shoulders to know that Ron would see the move through from start to finish. All items arrived
The moving team was led by Ron, accompanied by Rick and Marc in Ottawa. Ron is a very good communicator, on time, professional and polite. All items were carefully loaded and unloaded on the other end. Rick and Marc were also very polite and respectful throughout.
It took a great weight off my shoulders to know that Ron would see the move through from start to finish. All items arrived
Michel Gagne
Jul 21, 2021
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Victoria Wainwright
Jun 26, 2021
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I used Cassidy's a couple of weeks ago to move. I was very happy with their service, they were professional, very efficient and had a good sense of humour to make the move as enjoyable as possible. Aiden, Steve and Kenny did an excellent job and they put together 2 bed frames for me. It was refreshing to see guys that actually used the instruction sheet! LOL
THANKS
Vicky W
THANKS
Vicky W
Ed Ripmeester
Nov 17, 2020
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We had booked our move with the Cassidy Pembroke office. We did change our move date from mid September to August 24 2020. They were very accommodating on the date change. That is all the good things I can say about them.
On our move day, expecting the movers to arrive at 11 am, we waited for over 2 hours for the truck to show up. The two person crew then spent about thirty minutes at the back of the truck, smoking and discussing what to do. When they finally got to work they had no dollies so were carrying a couple of boxes at a time. On each return to the house one of the crew was busy texting
On our move day, expecting the movers to arrive at 11 am, we waited for over 2 hours for the truck to show up. The two person crew then spent about thirty minutes at the back of the truck, smoking and discussing what to do. When they finally got to work they had no dollies so were carrying a couple of boxes at a time. On each return to the house one of the crew was busy texting
Carl Beats
May 07, 2020
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I have moved a lot and this was the worse move. Not only were my furniture that were taken apart not put back properly, there were also the following: things weren’t packed that should have been and as such the loaders had to pack items and I’m not referring to prohibited items, the packers were the laziness bunch I have ever come across; broken… items, “ I don’t care” packing: Found food with my shoes; my shoes were not properly packed and their shapes changed; boxes weren’t labeled so looking for items are a chore; I could go on and on but I’m
Cathy Shanks-Albert
Nov 01, 2019
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Move of Oct/2019 from Ottawa, Ont. to Estevan, Saskatchewan. We had a great experience with Cassidy’s Moving & Storage. Sharon was a big help in assisting us with estimates and good ideas of what to do and expect. She was very friendly and always available for us to talk to. The 3 young men(Chris,Hayden,Mason) that came to move our stuff were very… friendly and professional. The 2 gentlemen that delivered and unpacked in Estevan, Saskatchewan (United ) were very friendly and professional and worked in a speedy manner and handled everything with care. We would definitely recommend
Chantale Boivin
Nov 11, 2018
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I want to share my great experience dealing with Cassidy's. In dealing with Scott (which was a pleasure) he looked after from start to finish ensuring even right down to the time of the pick up ensuring all would be handled and to be so right on to the quote, wow truly amazing. Phil and Eric who came and picked up our furniture who took the time to ensure all was secured, wrapped and accounted for and so friendly and caring. I called Scott after the pickup indicating I wanted to add more items to be delivered and he was outstanding to ensure it was included. I just can't say enough about this company
David Mackey
Aug 16, 2018
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Cassidy's just completed my move across Ontario last week. I cannot say enough good things about how things went. The estimate and scheduling was great, but I give my biggest praise to the crew who did the hard lifting. They were professional, hard working, knowledgeable and efficient. The best part is they provided friendly service which helped reduce the stress of moving all my possessions. Great work guys!!
Jordan Shipley
Jan 11, 2018
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My wife and I moved from Ottawa to BC and Scott gave us timely and supportive feedback about quotes, timelines, and storage. The movers who arrived the first day were very friendly and took all of our belongings with great care. Fantastic service and very happy with our move! They made a very stressful process seem easy!
Gregory Zelfond
Dec 18, 2017
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All my previous moves have been a disaster. This one was the best experience possible. Cassidy's staff is very professions. From Scott (Moving Consultant) being on top of things with communication to movers (Phil and Chris) being very careful and professional - everything went smoothly. They also delivered accurate estimates in terms of delivery dates (going from Canada to USA) to the cost. Highly recommended to anyone looking for moving assistance - these guys are true professionals.
Gail Timms
Oct 07, 2017
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Kelsey Pinhey
Jul 27, 2017
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I used Cassidys (United Van Lines) to move from Ottawa to Edmonton. They were amazing! I had heard some horror stories about moving and had so many questions and concerns which were all handled with extremely amazing customer service. My questions were always answered with detail and accuracy! They came to my apartment to do a very accurate price quote - he was very respectable and knowledgeable. The movers who picked up my items were very nice, respected my stuff and were efficient. The movers who dropped off my belongings were the same! I was very pleased with their services and would highly
Tom Rowe
Jul 25, 2016
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Debbie Watson
Mar 30, 2016
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You guys are the best. Today, Kenny and Steve packed up our main floor into a storage pod in only about 1 1/2 hours. Service was excellent. On-time, polite, very professional, treated our stuff with great care, great communications, and ensured we were happy. All this in the pouring rain! Outstanding! Any yet they still smiled a lot. Gord, our dispatch coordinator, was also so easy to deal with. I highly recommend Cassidy's for anyone needing moving and/or storage services.
Stephanie Moore
Jul 14, 2015
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When my partner and I were moving into our current home, we decided to contact and hire Cassidy's Moving. We were very happy with that decision. The sales person we spoke and dealt with was very detailed and knowledgeable. He took the time to answer any and all of our questions we had in regards to the process and the actual move. The movers were punctual, professional, and were very efficient. It took no time at all to have everything loaded and moved into our new home. We will definitely be using their services again!