427 Auto Collision
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427 Auto Collision
After a collision, ensure your vehicle is repaired the right way. For over 45 years our facility has partnered directly with automakers, dealerships and insurance companies to produce safe, high quality repairs. As a Certified Collision Repair Center for all major automotive manufacturers, we have invested heavily in equipment and training to restore your vehicle to factory specifications.

When you take your vehicle to CSN 427 Auto you can rest assured it will be serviced by highly skilled technicians, equipped with the latest repair technology and procedures. Our goal is to make your auto body repair experience as painless and hassle free as possible. By working with your vehicle manufacturer, dealership and insurance company we are able to streamline the repair process and return your vehicle back to you in showroom condition.
Services
Over 45 years ago Ralph D'Alessandro founded 427 Auto Collision in a 2,500 square foot facility. Since then the third generation family owned and operated business has become a leader in the collision repair industry. Continued growth and development has nurtured a close partnership with most vehicle manufacturers and area dealerships.
Our three locations, CSN 427 Auto, CSN Avenue Collision and CSN Heartland are proud to have developed a strong network of dealer partners over our many years in the automotive industry. Our facilities work closely with the GTA's top dealerships to continually provide excellent customer service and high quality workmanship.
CSN 427 Auto is proud to be a certified collision center for all major automotive manufacturers. In the last 5 years there have been huge advancements in vehicle structure, body composite and AI features. With repair difficulty at an all time high automakers are focused on protecting vehicle quality and safety, imposing strict requirements on certified shops.
Your BMW is composed of high-tensile steels and alloys that must be repaired by a BMW trained specialist using sophisticated technology. As a BMW Certified Collision Repair Center (CCRC) we have invested heavily in tools and training to restore your BMW to its original factory specifications.

Plus, only a BMW CCRC can provide you with a BMW issued Certificate of Repair, guaranteeing that all work has been carried out by trained personnel using original BMW Parts.BMW issued Certificate of Repair, guaranteeing the work on your vehicle is up to BMW standards.
After an accident, ensure the safety and workmanship of your Audi is not compromised. As an Audi Ultra Repair Facility under the Audi Collision Program 427 Auto Collision is authorized to fix all Audi vehicles - steel, aluminum and hybrid construction models (including A8, R8, TT, e-tron, Q8 and 2017+ Q7).
Reviews (24)
Jeff Morrison
Jeff Morrison
Jan 24, 2022
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If you are ever looking for a body shop that leaves you with a “peace of mind “ while your car is being repaired it’s 427 Auto Collision!! I would truly say it’s the best body shop in the GTA area! Very professional staff to put you at ease in what can be a very stressful time, absolutely spotless stunning body shop! Body repairs are professionally done and the car looks like the day it rolled off the assembly line when it’s complete! Thomas who looked after me following my accident was very professional, kept me informed and bent over backwards to make sure we got the final result we
Lianne M.
Lianne M.
Jan 11, 2022
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Got hit through no fault of my own. Brought the car in for an estimate, before taking it to the collision reporting center. They were far more accurate with actual damage, and potential hidden damage, for final cost.
Insurance gave me no problem, as their reputation is phenomenal. I don't like having to deal with these things, but they make it easy.
The work involved, meant extended time in the shop, but they kept me updated often, and at every step. They made dealing with an accident, as painless as they could.
Thank you, Thomas
Kristina Zizek
Kristina Zizek
Jan 09, 2022
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We had to have the glass of our moonroof replaced due to a crack. They were very professional and work was done in a timely manner. They sent communication throughout the process, which was great! When we got our Ford Edge back, we couldn’t believe how clean the SUV was inside. They vacuumed and detailed it, looked brand new. I would highly recommend this business for your vehicle needs.
Alex Nesci
Alex Nesci
Dec 22, 2021
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Positive: Professionalism, Punctuality, Quality, Value
SO grateful to the 427 team for taking care of my repair! I handed my car over on a Monday & they had it back to me by Friday. Transparent service from the beginning, in terms of base cost & potential issues that may be uncovered throughout the process. I was always kept up to speed & felt comfortable knowing that I was in good hands.
Services: Auto detailing, Painting, Body & Trim
Ze E.
Ze E.
Dec 09, 2021
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I recommend by the insurance company to repair I just bought two months only 3000 km of the audi rs5, when they do with my car repair estimate, they offer most of the parts need to change, so I decided to repair here, three weeks time, csn427 staff called me that my car's repairment has been down, so I go there to pick up, When I arrived there, I found that they had only repaired the parts instead of that they had promised me to replace. Moreover, some parts had not been repaired yet, showing obvious damage. Moreover, the RS5 logo on my Grille they did not help me book and install, so they
Jobin John
Jobin John
Nov 18, 2021
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I want to thank Thomas J for taking care of my family vehicle. He gave us an honest and professional opinion and didnt try to sell us on anything unnecessary. My thanks also to the staff member who assisted in touching up my vehicle at the end of the work day. Thomas was very friendly and made sure the job was finished completely before letting us leave and gave us instructions for ongoing care. I would highly recommend Thomas and the team.
Rochelle Sardinha
Rochelle Sardinha
Nov 08, 2021
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Positive: Professionalism, Quality
These guys operate like a well oiled machine! Such a great experience from start to finish. Very organized from the car rental to servicing my vehicle. The team was very knowledgeable on insurance and repair work which made me feel comfortable during the entire process. Thank you 427 Auto !!
Dave T.
Dave T.
Jun 24, 2021
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Absolutely unbeatable service! Vito and team are top notch! Super friendly, professional, and an absolute pleasure to deal with.
It was unfortunate my car was rear ended, and my insurance company was going to recommend another shop closer to my place of residence, but a good friend of mine who had a very positive experience here (and is very meticulous with body work) recommend me to CSN 427 instead. Luckily CSN was listed as an approved shop by the insurance company.
The folks over at CSN took care of everything from sorting out the rental pick up and drop off, to making it such a flawless hands
Marshall Philip
Marshall Philip
Feb 22, 2021
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Just got back my 2017 VW Golf from a minor accident, the team at 427CSN “Omar Edmund, Peter Ho and the rest of the team were a very professional group to work with- painless transition from dropping it off procuring a rental and constant communication to advise me as things progressed. Lorenzo and Frank of the 30plus years my family has had dealings with, you never cease to amaze us Thank You !! The car is better than New. Phil Marshall
Zendel Muratovski
Zendel Muratovski
Oct 09, 2020
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Great work on my Ford!! From the moment I called in i was treated with amazing service. Thank you Sedije from your attention to my vehicle. I would recommend 427 Auto to everyone I know. Thank you everyone.
Lizz Noble
Lizz Noble
Sep 17, 2020
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427 auto body is a great company. They do quality work and are expert communicators. I would recommend them as they helped repair extensive damage to my vehicle effectively and efficiently.
Ruby D.
Ruby D.
Sep 06, 2020
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STAY AWAY FROM THIS LOCATION (401 DIXIE AUTO COLLISON). all words in website is fake. They do not care thier customer at all. I will be posting review soon.
Ognjen Sokolovic
Ognjen Sokolovic
Feb 25, 2020
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No job too big or too small for this excellent body shop. Very accurate scheduling and delivery - as committed. Car was delivered clean and repair quality was beyond my expectations. Again. Thank you Oggie Sokolovic
Pam Kelly-Zucchiatti
Pam Kelly-Zucchiatti
Jan 21, 2020
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There is a high standard to the workmanship which comes with a lifetime guarantee. Staff was efficient and courteous.
Majid Buchh
Majid Buchh
Dec 10, 2019
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They took a look at my car. And got me appraised for a quote. I recommend this. This was very reasonable plus on a another note. This was done very quick and efficiently
Rob Ragsdale
Rob Ragsdale
Oct 17, 2019
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Excellent service, friendly and knowledgeable staff, prompt and timely repairs
Justyna Jolka Fisher
Justyna Jolka Fisher
Sep 25, 2019
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Great service and amazingly done job with our door, everything match perfectly!!! Fully recommend this company!!! Thank you guys!! Cheers
Andrea F.
Andrea F.
Apr 18, 2019
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They did good work. Bumper looks like new. Colour match was well done (custom coloured Porsche). While their customer service model is good, they gave me a guy who was not particularly good- he gave me a quote but I needed to go back a second time because it was incomplete. Then there was very little communication until he called and told me that the car would likely be ready the next day. I told him that I needed a heads up to make arrangements to pick it up as I worked far from the garage. By the end of the next day, nobody called me back. I called and nobody seemed to know who I was under my
A. M.
A. M.
Feb 23, 2018
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I've come here twice on recommendation from my Mazda Dealership (westowne) for two separate accidents. Despite they were not on the preferred list of my insurance company, I go out of my way to come here. The service is great, attentive and they really take the time to explain every option, the damage and how the whole insurance and repair process works. All my repairs have gone smoothly and they even clean my car every time i take it in (that's really a huge positive for me lol). Great service, staff that always updates and keeps you in the loop, and quick repairs from my experience
Keith T.
Keith T.
Feb 29, 2016
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I recently had a rather minor fender bender and brought my car in to 427 Auto. I met with Neelam who was extremely professional and courteous. She assessed the vehicle and made an appointment with me to bring in the car on a specific date. She coordinated the entire repair with my insurance company and also arranged for my rental vehicle with Enterprise rent a car. They have an Enterprise counter in-house. Having all the services under one roof really does make things very easy.

Whenever I sent an email inquiry to ask about my vehicle, an update was provided very soon. Even though repairs can
Joel V.
Joel V.
Dec 22, 2015
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First the good:
The back of my car appears to be repaired very well after I was rear ended. They even vacuumed out the Christmas tree needles from the back of the car. It came back way cleaner than it left. The work was also done a day or so earlier than they quoted.

Now, the bad:
I got in a 7 car fender bender. After talking to my insurance agent, I determined I probably did not want a body shop to fix my front end damage. I was one of 7 cars that rear ended each other, and my car hit the one in front as well as getting rear ended. The only damage I caused on my front end was a cracked
Lawrence W.
Lawrence W.
Jan 31, 2015
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Dropped my car off here after someone ran a stop sign and hit my car. Normally I would save my review for after my car is fixed, but I've been blown away by how amazing the customer experience has been so far. The receptionist was very professional and kind. I dealt with Brandon, and he has been nothing short of outstanding. He has always been punctual with phone calls, keeping me updated. They had no issue showing me the car before it was done and showing the steps of repair. I had to leave for a business trip during the repair, they took care of my rental car and even gave me a lift home
Anastasia B.
Anastasia B.
Dec 18, 2014
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This place was recommended by my insurance, so I brought my Ford Focus here to have some minor damage fixed.
I was told it would take three days TOPS. Nobody called me by then, and when I called and spoke with "Neelam" she could not seem more dis-interested and/or distracted and I actually had to go to the shop to speak with her.

Long story short, it took over a week, service was terrible AND they STILL didn't repair my vehicle properly! I ended up having to bring it to another repair shop and they ended up fixing it. It only took TWO days. Go figure.
Jay M.
Jay M.
Nov 21, 2014
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This shop sold my wife on their "We are the biggest and oldest body shop in North America" crap to convince me to get my car repaired by them and not BMW when she got in a collision. As the owner of the car I can say that I am very disappointed that they did not repair the suspension damage caused by the accident even though my insurance company shows that they billed them quite a big amount to replace certain parts of the suspension and control arm. I ended up taking my car to BMW and was told whoever fixed my car had no clue as to what they were doing. The ride was terrible when the