Enduring Quality means we're dedicated to employing the best people, serving our community and our planet, and listening to and respecting our customers. We build quality into every detail of your new home, and create smart communities designed to enrich lives today and endure far into the future. At eQ Homes, we go above and beyond the standard to build basements that are drier, healthier and an integral part of your living space.
This higher level of quality - which we call eQ Better Basements - offers you more value and richer quality of life. At eQ Homes, our dedication to enduring quality includes identifying opportunities to improve our customer service. We value our customers' feedback as it allows us to grow as a company and learn more about what matters to our home buyers.
This higher level of quality - which we call eQ Better Basements - offers you more value and richer quality of life. At eQ Homes, our dedication to enduring quality includes identifying opportunities to improve our customer service. We value our customers' feedback as it allows us to grow as a company and learn more about what matters to our home buyers.
Reviews (10)
Adiy Q.
Jan 02, 2022
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EQ Homes is a very different builder. If you have gone through the process of a new build in the past, you know how stressful the process is. EQ does a better job than other builders in our experience at setting expectations and answering questions in a timely manner throughout the process. They have a concierge assigned to each project and they are there to help you through the process once the build of your home has begun. Their team overall is excellent from the sales team, to the design centre team, to their site supervisor and the concierge! No builder is perfect but the EQ Homes team does
Muhammad Aamir Z.
Nov 30, 2021
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New home buyers stay away from Eq homes. Alot of my neighbours have the same problem. I bought a townhouse and the amount of issues with the flooring, grading, roof, missing items or uninstalled items was way to much. I had high hopes for EQ. They have very high attrition rate among their reps, I am now on 4 th concierge in 6 months. Any issues mentioned on pre delivery or 30days are still unfixed after 6 months after countless emails. The contractor they hire cause more damage than fixing. Stay away from EQ.
Jessica MacCosham
Sep 30, 2021
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The sales centre team have been such a delight to work with! This is our second new build house and it is already going much smoother than our first one (which was done through a different builder). Jennifer, Claudia, and Lucie are all so helpful and ready at the drop of a hat to answer all of the crazy questions I have! They also respond in a way that shows they truly care about their clients, and want the best for them! I can’t thank them enough! We will be referring all of our friends looking for new build to EQ!
Anis Serri
Jul 03, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very responsive they provide the best and greatest customer service, prices on point they look at clients as family, my clients are very happy with the products. different than other builders, dealing with this builder they make the transaction very smooth. I wish every builder had professional staff like EQ.
Very responsive they provide the best and greatest customer service, prices on point they look at clients as family, my clients are very happy with the products. different than other builders, dealing with this builder they make the transaction very smooth. I wish every builder had professional staff like EQ.
Karim L.
Jun 25, 2021
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Dasc Bona
Apr 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
In my steps to buy a new home,
the customer service assistant had provided me with excellent customer service. The pricing was clear and transparent, all the detailed information was provided, even beyond what I wanted. I highly recommend.
In my steps to buy a new home,
the customer service assistant had provided me with excellent customer service. The pricing was clear and transparent, all the detailed information was provided, even beyond what I wanted. I highly recommend.
C. G.
Dec 23, 2020
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Having our new home built in Equinelle during the covid 19 pandemic, EQ homes construction have barely skipped a beat despite inconveniences and slight delays. We are beyond impressed with after sales service, and the quality of workmanship. Site supervisor Kyle Goodlad should seriously be give an award for his dedication and hard work, EQ homes get good ratings because of supervisors like him!
Akyamaa B.
Oct 09, 2020
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I had high hopes for my EQ home but the experience has turned into a nightmare. If you are considering purchasing,I would highly suggest you reconsider. This is not my first home or new build home so I understand what homeownership entails. My last home was with a builder with a "bad" reputation. The finish work, craftsmanship and attention to detail of that company far exceeds EQ. How EQ deals with multiple ongoing issues within the home continues to be unsatisfactory. Fool me once #neveragainEQ
Vicki Lazaridis
Sep 11, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
All the sales representatives were very responsive and knowledgeable. They were there for all our questions regarding buying our first home and made the process as seamless as possible in the midst of COVID-19. We can't wait to move in!
All the sales representatives were very responsive and knowledgeable. They were there for all our questions regarding buying our first home and made the process as seamless as possible in the midst of COVID-19. We can't wait to move in!
Sandra MacLeod
Jul 27, 2020
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I bought a bungalow townhome in Riverwalk. EQ (and any of their representatives) have been nothing but accommodating throughout the process. In fact, went above and beyond when I had an issue installing my dishwasher when I moved in. Minor issues which are currently being addressed but overall very pleased with quality of work, design and client service of their representatives. Thank you for my new home!
