Spindle Factory
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Spindle Factory
Established in 1983, a family owned and operated factory, manufacturing Canadian products (Stairs, Railing, etc.) for Canadian homes. We manufacture what we sell and install "Every Step Of The Way" from raw material provided by the best suppliers of this industry. Trademarks of AIR MILES International Trading B.V. Used under license by LoyaltyOne, Co. and Spindle Factory Ltd.
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In 1983 Larry and Colleen Halliday started Spindle Factory with a small saw and a spindle copier lathe. Over 30 years later and the same lathe is still being used to make spindles. With over 70,000 SQF of production facility in the city of Edmonton, we proudly manufacture our products from a wide range of raw materials supplied by the best in the industry for absolute highest standards in quality and workmanship.
Spindle Factory offers a broad range of products & services to provide you with the highest quality and desirable results while delivering the best value. Our professional and friendly staff will assist you to turn your imagination into a reality, creating the stair and railing of your dreams.

From rough lumber and raw steel to a solid "Step" and a powder coated shiny "wrought iron baluster", Spindle Factory incorporates state of the art CNC technology and skilled work force to process the wood, steel and aluminium to make a product with efficiency, consistency and quality.Making the most use of the resources and following a strict policy on utilization of the raw material, Spindle Factory strives in promoting green practice.
Our business specializes in custom stairs that are professionally built right here at our factory. From construction grade to fully finished, from ordinary to exotic wood selections, anything is possible. Bring in your blue print and let our design team assist you in selecting the most suitable style and material for your project.
We cater to a broad range of commercial and residential customers. We offer a large selection of design, material and combination that will satisfy your needs. From a traditional turned style Baluster and Newel to a more modern straight lined look we have many selections to accommodate your taste. This combination gives the warmth of the wood rail and post mingling with the coolness of the steel and Stainless Steel spindle.
Be sure to ask about the type of wood, the grade selection and characteristics to make an educated purchase for your stair and railing. We only carry S&B (Select and Better ) grade A raw lumber. Even with such high standard, there are still knot holes, color variation, etc. it is Wood. Not all wood species are "railing friendly" due to their lack of coming in longer lengths.
Reviews (14)
Joe Carpino
Joe Carpino
May 11, 2021
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We went to a few companies to replace our railings in our home. We chose Spindle Factory and were very pleased with the workmanship and the design that the installer Joe Wilk did for us. He was very professional, polite but above all he did an amazing job with our new railings. His experience in his trade absolutely shows and our railings are perfect.
Troy Lengert
Troy Lengert
May 02, 2021
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They did a spiritual staircase in parkland county. I could not believe the attention to detail and the professionalism of staff and workers. The custom stair case they build is the centre of are house. The price was within budget and install in a timely fashion. I would not go anywhere Ells.
Ginette Martin
Ginette Martin
Dec 28, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
From the very beginning all the way to the end of the job - our experience was fantastic. Knowledgeable, responsive and patient sales representative (thank you, Menon!), as well as quality workmanship on the installation and finishing. Every member of the team was great to work with. Highly recommend.
Eddie Bruce
Eddie Bruce
Oct 11, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Extremely happy with the product and the staff were exceptional to work with. I will be utilizing their services in the future and of course I would recommend their services to anyone. Truly happy with every part of this process and my railing looks stunning.
Sheila B.
Sheila B.
Oct 07, 2020
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From the very first email I sent to Spindle Factory, they were very punctual on answering any inquiries, questions I had. They provided expertise advise. They were willing to offer suggestions/solutions/ideas. The contractors they sent to our house was outstanding. The contractor by the name of "Joe" has been with them for many years he is meticulous, professional, polite. He left our home looking absolutely beautiful. Not only we gained a friend in Joe.

Thank you Spindle Factory for sending your best to us. Joe's exceptional work & professionalism is a true reflection
Don Gelinas
Don Gelinas
Sep 13, 2020
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We had stair bannisters removed and new ones installed from Spindle Factory by Norm and his wife Sharon. They did a wonderful job! They get top marks on all aspects of the job...including being personable! Then came the staining crew, who also get top marks for a wonderful job. Menon was our contact at Spindle Factory and he was excellent in setting up the sale and the logistics of the job. Would highly recommend Spindle Factory!!
Barry Delanoy
Barry Delanoy
Aug 24, 2020
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We were impressed with Spindle Factory right from the start when we went in to look at a railing install as part of a Reno on our house. Tony showed us around and we were able to select exactly what we had been looking for. Order was placed upon our deposit and the schedule matched exactly what Tony had given us as an estimate for arrival and beginning of install. The installation was a fantastic experience, as Joe is a master craftsman as well as a great guy and he went above and beyond in giving us the best work possible. He even gave me numerous tips on how to complete the rest of the stairs
Lauren Auch
Lauren Auch
Jun 26, 2020
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Positive: Professionalism, Quality, Value
So happy with the final product. Adam was pleasant to deal with and very reasonably priced. Would highly recommend!
Lisa Espinoza
Lisa Espinoza
Jun 09, 2020
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From the beginning to the end of this project our experience has been excellent. Heather was magnificent at taking our vision and incorporating it into our space. She was even able to talk me off the ledge when I started to second guess my decisions and reassure me that the final product would be beautiful (and it is). And then there are the installers. Norm and his magnificent wife are the best. Words can not express what a marvelous couple they are. From the start of installation to the end it was an absolute joy to welcome them into our home. They walked us through every step of installation
Margo Tucker
Margo Tucker
May 07, 2020
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Had stair railing replaced recently. The work is flawless, love the new look. Very reasonably priced and easy to deal with. I would absolutely recommend The Spindle Factory!
Rick Creighton
Rick Creighton
Jan 19, 2020
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My wife and I are doing a main floor renovation in our home which included replacing our dated railings with something more contemporary.
During her first visit, my wife was introduced to Heather Reid who was most helpful in showing and describing the options available and putting together a plan.
My input was allowed the next day as we went back to the showroom and I got to nod my head and say “good choice honey”.
A few days later, Heather visited our home to take measurements which was followed within 24 hours with a written quote and documentation to sign, all done via email.
Because
Fred Auschrat
Fred Auschrat
Aug 26, 2019
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My experience with Spindle Factory installing all new handrails in my townhouse was pleasant and positive. Quote was competitive. Scheduling was friendly, accommodating and punctual. Workmanship is superb. Would recommend and use again.
Brenda Goitia
Brenda Goitia
Dec 24, 2017
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I was looking for the best solution for my home project in the Edmonton area and then I decided to approach the Spindle Factory to help me with it. The General Manager and his team were very courteous and professional working with me, listening to my needs and ultimately providing me with the most affordable and professional solution. I would highly recommend Spindle Factory in Edmonton for both price and customer service!.
HUGO
D. S.
D. S.
Apr 19, 2016
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If you're thinking of dealing with these folks I have one word of advise n- don't.

Had a 2-piece stair railing installed and the installer wouldn't follow my instructions and when I phoned the company to complain, he lied about what I told him. Now I have to fix his mistakes as both parts of the handrail are coming loose - not good.