Very happy with the service and prices at this Hudson's Bay Optical. I took advantage of their everyday special and got a pair of single vision lenses with frame for $99. Cheryl was helpful throughout the shopping/insurance claiming process and gave me tips on finding glasses that fit my face. Eileen is the best!
I've never had anything less than exceptional service from her and I've been purchasing glasses there for the last 15 years. Go to Eileen. She knows what suits your face and your personality. Wouldn't even think of going anywhere else! We've been coming here for our glasses every year and they never disappoint!
I've never had anything less than exceptional service from her and I've been purchasing glasses there for the last 15 years. Go to Eileen. She knows what suits your face and your personality. Wouldn't even think of going anywhere else! We've been coming here for our glasses every year and they never disappoint!
Services
We make it easy with direct billing to most major insurance providers. Just bring along your member info provided by your insurance company (normally available on your member card) and we will do the rest! Insurance provider approvals are usually instant. This means that you will know exactly how much is covered at the time of purchase and can be sure to take advantage of all your benefits.
It uses equipment and a sophisticated computer program to test and measure visual acuity. It also calculates whether clients would see more clearly with the help of corrective lenses and determines the strength of lenses needed. We have established qualifications, standards and strict guidelines around automated refraction to protect public safety.
Enjoy real savings with our year-round promotions and take advantage of flash sales during the year!. Must purchase a complete pair including the FREE frame and Premium prescription lenses with our Exclusive anti-glare coating at regular price. The following products are considered Premium lenses: HD Single Vision lenses and Maxiwide or iFree Progressive lenses.
Our Opticians are an integral part of our team, responsible for creating an enhanced customer experience that begins with the frame selection, all the way to the final fitting. They work with our Store Managers to achieve performance objectives and to coach associates with their exceptional knowledge of optics and our product range.
Reviews (11)
Chimezie Oforkansi
Dec 02, 2021
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Mrs Lilian Wilson is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Lilian Wilson by a friend who advise me to invest into her bitcoin trading and now my life have really change. Visit Mrs Lilian Wilson on WhatsApp: +1 (315) 696-7425 Email: Lilianwilson220@gmail.com
PrimeLite
Nov 21, 2021
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Paramjit Gidda
Oct 26, 2020
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I bought two pairs of glasses last year from Bay Opticals, had the worst experience of my life, took them back, they were not happy to do anything about the issue at first, r
Than finally, they kept the glasses there for well over a month, and problem stayed, I will never go back there and will never refer anyone ever!!!!
Sent from my iPhone
On July 30th, 2020.
Than finally, they kept the glasses there for well over a month, and problem stayed, I will never go back there and will never refer anyone ever!!!!
Sent from my iPhone
On July 30th, 2020.
Rayed Mbz
Sep 16, 2017
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I am a regular shopper at Hudson Bay. The customer service is always fantastic! Last time I went in to buy shoes and the sales associate was so helpful, I had to flag down a manager to tell her how well the sales associate performed.
Today I had a completely different experience at the Hudson Bay Store at Rideau Center.
I was there today 14th June 8.15 pm. I was looking to buy dress shirts and a tie.
Every time I ask for a shirt or a different color tie. The sales associate rudely point to where they are kept and tells me to help myself.
I finally find a shirt I like and go up to the cash to
Today I had a completely different experience at the Hudson Bay Store at Rideau Center.
I was there today 14th June 8.15 pm. I was looking to buy dress shirts and a tie.
Every time I ask for a shirt or a different color tie. The sales associate rudely point to where they are kept and tells me to help myself.
I finally find a shirt I like and go up to the cash to
Allison Kingston
Aug 01, 2017
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I have never had a good experience at this Hudson Bay. This visit we waited 10 minutes for a shoe department sales assistant to come from the back room, even after calling to the back for help and even walking partway to the back room and calling. While I went to another department to ask that sales assistant if they could get someone to help me (and the 3 other customers also waiting to be helped). As she went to find the department manager someone finally came to help us, but was still extremely rude. The time before this I was treated as a second class citizen simply because I was wearing a
Amee Barber
Jun 06, 2017
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I received excellent, professional customer service from Samra in the show Department. She dealt with a crowd very effectively and with a smile on her face and was extremely helpful in bringing shoes to me she thought I would like. She also versed me in the sales. A very good salesperson because I bought 5 pairs!
Joseph Hamilton
May 30, 2017
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Steve S.
Jan 15, 2017
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I have been through this location many times and never felt like the staff really care to help you. The staff in the suit department are great but anywhere else you feel like you're just bothering them. The prices are good if you go when stuff is on sale. I keep trying to make it work because it's part of Canadian heritage but unfortunately for them, people want service and to feel welcome.
Maylee Bossy
Dec 29, 2016
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If you're not interested in the long story: essentially, took 1 month and 3 weeks to get my couch (if it even shows up this time)
I am absolutely horrified by my experience with Hudson's Bay. I bought a sectional which I had to quickly return as it did not fit the door into my apartment. The man working in the furniture section at Rideau told me to call customer service and see what they said. They said since it was same-day, I could have a 100% refund. The man then said I could only have an 80% refund regardless of what customer service said and considering the price, my only real option was
I am absolutely horrified by my experience with Hudson's Bay. I bought a sectional which I had to quickly return as it did not fit the door into my apartment. The man working in the furniture section at Rideau told me to call customer service and see what they said. They said since it was same-day, I could have a 100% refund. The man then said I could only have an 80% refund regardless of what customer service said and considering the price, my only real option was
Stephanie Lane
Sep 30, 2016
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Trying to get any sort of service in this store is a nightmare. Typically the only time I've gotten any sort of acknowledgement is when I'm ready to pay at the cash. However even then, many employees seem uninterested in processing a transaction, one girl directed me to the other side of the store to another register. The Bay sells good products, but when the vast majority of their employees make their customers feel like an inconvenience, it's not an experience worth repeating.
Sofakissen
Jun 14, 2016
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When you're actually there the customer is great, helpful and friendly. BUT its impossible to get a hold on somebody when you're calling. this is super frustrating, the stuff you're buying there is pretty expensive, so if you have any questions or concerns you better have it while being around. otherwise you can forget about any help as soon as you're out if the door. very disappointing! I've been calling now multiple times for a few days for a warranty related concern (a still warranty covered product is broken and I would like to talk to someone about the procedure) and I can't reach anyone,
