For decades, Diamond Taxi has provided superior transportation services to clients in Thunder Bay and the surrounding areas. Whether you need to get to the airport, a corporate function or just home from a night out with friends, Diamond Taxi is committed to getting you from point A to point B quickly and at competitive rates.
With a reputation for reliability, we have grown to become the trusted name in taxi services in Thunder Bay. As part of our effort to provide our clients the best service possible, we're proud to utilize the only computerized dispatch system in the city. Our cabs are equipped with GPS so the one closest to you can be dispatched directly.
With a reputation for reliability, we have grown to become the trusted name in taxi services in Thunder Bay. As part of our effort to provide our clients the best service possible, we're proud to utilize the only computerized dispatch system in the city. Our cabs are equipped with GPS so the one closest to you can be dispatched directly.
Services
At Diamond Taxi, we're committed to offering reliable, hassle-free taxi and delivery services. Using a cutting-edge computerized dispatching system, we are able to track every one of our fuel efficient cars, so we can give you an accurate estimate of when your ride will arrive. We can also use this technology to pinpoint the location of the nearest car, reducing pick-up times and getting you to your destination more quickly.
Going out for drinks with friends? Have an upcoming stag/staggette outing planned? Diamond Taxi can provide the transportation. We offer 24-hour cab services for special events, such as birthday and stag/staggette parties or if you're just going out to a bar with your friends. Planning a taxi ahead of time is an important safety measure when you plan on drinking, so call us today to schedule your ride!
Diamond Taxi is a growing company and employs a team of dedicated drivers, receptionists and dispatchers. Currently, we're in need of new drivers. We strive to meet the special needs of both customers and staff in our taxi service. We take pride in having been an equal opportunity employer for over 30 years.
Thank you for choosing Diamond Taxi! Let us help you get to where you need to go. Whether you need a ride to the airport for a big trip or simply home from a night out at the bars, we have a fleet of vehicles ready to take you to your destination quickly and at competitive rates. Give us a call today!
Reviews (10)
Cleopatra Prescott
Dec 29, 2021
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Derek Silver
Dec 29, 2021
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If you want your time wasted or to be stranded this is the taxi company for you.
I waited for one and a half hours got three texts claiming driver was on the way. All of them bailed, called dispatcher he said I was next in line. Received another text for another driver, and guess what they didn't show up.
I waited for one and a half hours got three texts claiming driver was on the way. All of them bailed, called dispatcher he said I was next in line. Received another text for another driver, and guess what they didn't show up.
Jake Larrett
Dec 21, 2021
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Jessica Fowler
Nov 20, 2021
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Absolutely horrible customer service. I called over an hour in advance to order a taxi for 8:30, the taxi is half an hour late. When I called the lady on the phone was extremely rude and short with me and blamed me for being late for work stating I "didn't allow enough time to make it to work" I will NEVER be taking this taxi service again. The women was horrendous.
Jay K.
Sep 25, 2021
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I am just starting using diamond lacey as I used the other cab company in town but these drivers have been friendly and when you book the cab they send you a link to view where your cab is which is helpful. The dispatch was really nice and they let you know about how long and the best part is being able to know where your going. I’ve been able to get a taxi right away and have been treated fairly but both the staff of the company and the drivers. I know sometimes it’s not very fast at times but rides are appreciated and getting you where you need to go is a breeze.
Aaron Ramsay
Aug 30, 2021
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Jesy Narocroc
Aug 21, 2021
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Daniel Vaillancourt
Jul 14, 2021
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I drive a company vehicle around town 12 hours a night, I've seen their drivers cut people off, speed well over 25 over the limit, and cut lanes while turning off the highway without blinking; Which just happened to me. What do they do when you honk at them? They slam on the brakes. It was also pouring rain. Their drivers are greedy, ignorant and dangerous. When I called to complain the person was no help and gave the most cookie cutter response.
Michael Mado
Feb 22, 2021
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Yesterday, I pre-booked a taxi approximately 45 minutes in advance on someone else's behalf. When the scheduled time had come and gone, I called back asking why the driver hadn't shown up yet. In response, I was told that it was a busy day, and that I should have essentially known better and called earlier. How do you propose that my guest, who is not native to Thunder Bay, should know how Thunder Bay's taxi services work?
If a request is made for a certain time, that taxi should be there for that time. I get that that might not be possible during busy mornings like this one, and that's life.
If a request is made for a certain time, that taxi should be there for that time. I get that that might not be possible during busy mornings like this one, and that's life.
Sherine Bryan
Aug 09, 2020
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I ordered a taxi this morning at about 3:50 a.m. for the airport. The company does not ask for a name or a room number if you call from a hotel incase someone else takes your designated taxi. I was outside when the cab drove up , there were about four people outside and one man just went right into the taxi. I was confused , because I know other people called for a taxi as well. The taxi driver just asked if someone called for a taxi. Like of course we all did. So I called the dispatcher and said someone just jumped into my taxi. He then proceeded to bite my head off by saying no one jumped into