We are an innovative Canadian Design House and fashion boutique in Downtown Thorold, Ontario, Canada. We are obsessed with quality and unique details. We are a local business with a truly global lifestyle clothing brand for effortless dressing. In 1998, Shannon Passero planted a seed in the maze of the streets that make up Chiang Mai, Thailand.

She worked tirelessly for 18 years bringing her wholesale designs to North America, Europe and Australia. She traveled the world for inspiration and designed in Canada and manufactured in Thailand. The retail store expanded again in 2015, and we called it the Post Office by Shannon Passero. The award winning 6,500 square ft boutique is now the entire main floor of the historic Dominion Building.

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In 1998, Shannon Passero planted a seed in the maze of streets that make up Chang Mai, Thailand. She worked tirelessly for 18 years bringing her designs to North America, Europe and Australia. She traveled the world for inspiration and designed in Canada and manufacturing in Thailand. In 2013 she opened a store and then in expanded it in 2015 and called it the Post Office by Shannon Passero.

Reviews (18)

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Pat Milland

Aug 17, 2021

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I love the selection of clothes that you can get there that I find difficult to get anywhere else except in Ottawa at Shepherds.

Carolyn Brown

Jul 11, 2021

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LOVE LOVE LOVE THIS STORE AMAZING CLOTHING AND EVERYONE IS VERY KIND AND EAGER TO HELP YOU FIND THE PERFECT OUTFIT. THE PRICES ARE JUST ABIT MORE THAN I AM USED TO BUT VERY MUCH WORTH EVERY CENT BECAUSE THE MATERIAL IS BEAUTIFUL AND NONE OF TGE CLOTHING WAS PRODUCED IN A SWEAT SHOP.

Diane Wyatt

Jul 03, 2021

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Staff always mega helpful . . Always source other clothing to compliment items already selected . Staff remembers me every time . . Introduce me to newly arrived items . . Super helpfull always !!!

Kim Rigey

Jun 30, 2021

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Unique shopping experience with very kind, knowledgeable staff. Clothes and accessories are top notch! Great Pricing, could spend a little, and get alot!!!

Val Marshall

Jun 28, 2021

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I’ve ordered a few things online and always happy with the clothing and service. My last order required a phone call from the store and the staff were so helpful and pleasant. Thank you for great products and service.

Jillian Buckingham

Mar 02, 2021

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An absolute treasure of a store! Unique fashion of superb quality. Friendly and helpful staff. A very fun shop!

Dana Gallina

Mar 02, 2021

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Staff and Shannon are the most amazing people. Very helpful and knowledgeable. They make shopping fun and exciting. The post office my favourite go to store for my clothing. Great quality style and pricing. Second to none.

Lisa Ranger

Aug 10, 2020

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My new favourite store! I used to live in Mississauga and thought I had all the greatest shopping there. No way! Shannon’s boutique provides a personal, exceptional customer experience. The clothes are so stylish and comfortable. I love this store!!

Bonita Penner Riehl

Jul 12, 2020

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The fashion finds are fabulous and plentiful. An abundance of colour and textures. Statement pieces to adorn the outfits. And the women who are passionate about the customer, cheers to you!!!! Shannon has a wonderful and inspiring story and following. Shop local!

Sue Zaan

Jun 19, 2020

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This was my second online order, and the great small town customer service was beyond EXCELLENT!! Both orders had a nice hand written message, and actually my first order I received a phone call to make sure my order was correct!!!
Not only was the service great but the product was beyond what I imagined!!!
Thanks so much, Great Job ladies!!
Barb Kluke

Monika Gibson

May 07, 2020

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My Mothers Day gifts have arrived and they are spectacular. Thank you Shannon for adding your special touches and making this Mother's day when I will be all on my own due to COVID a little bit special. Your kindness is so appreciated.

Heather Taylor

Apr 30, 2020

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I ordered one of her flattering and comfy tshirts. It arrived very quickly. And there was a thoughtful thank you note inside from Shannon. Great service and quality.

Dawn Barrington White

Apr 18, 2020

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This line is born out of years of commitment, ingenuity and passion. Wonderful fabrics collaborating with utilitarian styling applicable to any season, occasion, whether you are in your 20's or your 80's!

Cathy Beau

Feb 14, 2020

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Great clothing and jewelry. Beautiful building. Definitely going back !

Kniqui Fontenot Peters-Carbone

Dec 11, 2019

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The customer service is amazing. I am a web customer and they are very helpful over the phone when they or I have questions about an order. I love the quality of their clothes.

Patsy Parker

Nov 17, 2019

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Best experience ever!! I was offered so many outfits that I bought and love! Reasonable prices and fabulous service!

Martha Davison

Nov 14, 2019

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I had the best experience today with Keri helping me find the perfect outfit for holiday parties. I also lucked out and got the expert advice from Shannon too! If you haven’t been yet get to THOROLD!

Tanya Lewaskewicz

Jul 28, 2019

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Such a great 1st experience... Everyone was so helpful, selection was fabulous. A great vibe from the minute you walked through the front door. Highly recommend!