Massage Matters
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Massage Matters
We are taking all of the necessary precautions to ensure the safety of our clients and staff. We can direct bill to most insurance companies and have them pay us directly, or we can submit the appointment to your insurance company to pay you back. We do our best, every insurance company and plan negotiated by your workplace may have limits to what we can direct bill.

We are able to direct bill to the following insurance companies. Our Registered Massage Therapists are equipped to customize each therapeutic massage based on individual patient needs. Our expertise is vast for the satisfaction of every client: deep tissue massage, fascial massage, relaxation Swedish massage, pregnancy massage as well as many others.
Services
Massage Matters provides registered massage therapy, chiropractic, acupuncture and custom-fit orthotic services. Massage Matters is resolute on providing the best treatments in the industry. Our clinical approach sets forth the necessary expertise in advancing recovery for our patients, as well as stabilizing overall good health.
After assessment, considering what needs to be treated and the goals of my client getting a massage that day, I weave a combination of techniques from different types of massages into a smooth flow. Hot stone massage - I find it super beneficial from a therapeutic view besides how relaxing it feels.
Studies indicate that massage therapy is effective in reducing stress, muscle tension and pain. It is also known to improve sleep quality and improve work performance. In our quest towards excellence, Massage Matters is persistent in maintaining a standard of professional care, therefore, all of our therapists are Registered Massage Therapists.
Did you know Custom Fit Orthotics are usually covered under your extended health benefits? A custom fit orthotic is a device that is put into your shoe made from a mold or scan of your foot. These devices are used to assist in the mechanics of your foot and maintain the foot's arch. Maintaining proper foot motion and arch support can relieve pain by correcting poor alignment and improving foot gait.
At Massage Matters we are here to help all Motor Vehicle Accident patients with their recovery so they can get back to living their best life as soon as possible. Massage Matters takes care of what matters most for our MVA patients so that they don't have to. Massage Matters provides registered massage therapy, chiropractic and custom-fit orthotic services.
Reviews (24)
Adriano N.
Adriano N.
Nov 23, 2021
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Massage Matters provides a top notch customer experience to book your massage all online and provides friendly and great RMTs. I'm so happy to find a clinic that is in the 21st century where I can see the profiles of all the RMTs and their availability that fits my schedule. They also bill insurance directly so you don't have to worry about filing your claim yourself saving you time! Receipts are sent all online too.
In terms of the massage itself, I have had Taylor and Dora as my RMT and both were fantastic. I definitely will be going back. The clinic offers many RMTs so the one thing I would
Renee Brunton
Renee Brunton
Nov 17, 2021
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Treatments here always leave me feeling better. All staff I've dealt with are professional and kind. I highly recommend if you're looking for a massage clinic downtown.
Mike Danh
Mike Danh
Oct 12, 2021
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I was unable to book online, the website kept failing to load the page past authorizing transaction. Called instead and was able to book easily. While calling to book my appointment I found the receptionist strange to talk to. She paused awkwardly between her sentences but was quick and friendly. Looking forward to my appointment.
Nailah Khalfan
Nailah Khalfan
Sep 10, 2021
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Disappointed by my experience. I’ve been here before and had a great session. This time was different. The massage therapist was just okay. A lot of rubbing up and down but not the targeted massage I’ve gotten many times before. I was hoping to release some trigger points with long holds and while I asked for deep and targeted it’s just not what I got. Secondly, the staff up front were talking SO loudly upfront and I couldn’t relax. It wasn’t the spa environment I’m used to or was promised. Lastly, while they say they have direct billing, I was told I would have to do it on my own.
Savio Joanes
Savio Joanes
Jul 30, 2021
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Positive: Communication, Professionalism, Quality
Very streamlined process with all the precautions being taken at this time. Taylor did an amazing job working out the kinks in my lower back and neck. I'll be back again!
Jeremiah Ing
Jeremiah Ing
Jul 26, 2021
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Critical: Professionalism
I booked an appointment two weeks in advance, but it was cancelled which isn’t a big deal… things come up. So I rescheduled my appointment, again 2 weeks in advance and it was cancelled again a day before my appointment. Really wanted to support a local establishment but I’ll have to search elsewhere.
Savio Joanes
Savio Joanes
Jul 25, 2021
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Positive: Communication, Professionalism, Quality
Very streamlined process with all the precautions being taken at this time. Taylor did an amazing job working out the kinks in my lower back and neck. I'll be back again!
Ace Boogie
Ace Boogie
Apr 02, 2021
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Staff bless, they take precautions too during covid. My first time, was good. Definitely been been thinking about becoming a member and getting that once monthly. I always cheat myself instead of treat myself. You know what , I'm signing up to be member now
Anna Filippova
Anna Filippova
Mar 20, 2021
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Positive: Professionalism, Quality
I have been coming here 2x a month for a year now and couldn’t be more happy with this clinic. All of their massage therapists are great! Probably the best massages in the city! Great customer service as well :) They book up super fast for a reason.
Anna Filippova
Anna Filippova
Mar 20, 2021
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Positive: Professionalism, Quality
I have been coming here 2x a month for a year now and couldn’t be more happy with this clinic. All of their massage therapists are great! Probably the best massages in the city! Great customer service as well :) They book up super fast for a reason.
Jackie Aggio
Jackie Aggio
Aug 21, 2020
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I was really scared and nervous to go, I have never had a massage before. I busted my back and felt out of shape and old. I had Marianne and she made me feel comfortable and was just great! I feel amazing! Staff are super friendly!
Michael S.
Michael S.
Jul 10, 2020
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Tien is an amazing RMT. He ensures that the first 5 minutes of the appointment addresses the concerns you have and where he can add the most benefit to your healing. His focus and skills are amazing in making sure you walk away feeling better than you arrived! 5* all the way!!
Shaun Michael
Shaun Michael
Feb 13, 2020
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Shawn was a true professional - even though I only had two months in Toronto, he made such a difference. Like having a sports doctor, exercise physiologist, massage therapist and chiropractor or rolled into one. Solid knowledge on top treatment.
Magdalena M.
Magdalena M.
Feb 13, 2020
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This was my first time at this location and I was very happy with my experience.
Peter was awesome! Very professional and made me feel comfortable right away. He did a great job on the massage and acupuncture.
Will definitely come back. :)
Sameera Pirbhai
Sameera Pirbhai
Aug 26, 2019
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I have been a patient here for over 5 years now. I love their staff! This spa/clinic is located near my work and is in a historic building. All of the therapists are amazing. I have major back issues from a car accident and this place has been my little treat to myself every now and then. The tables heat up, the rooms have old STONE walls and they play very relaxing music. You have an option of getting a membership where you can get massages monthly for a way cheaper rate than anywhere else nearby. Every one of my massages have ended with some recommended exercises and flavoured water. I highly
Kathy O.
Kathy O.
Jul 22, 2019
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I recommend this place if u want a therapeutic massage rather than a relaxing one. I feel like my rmt did a way better job than my physiotherapist.

We will come back for sure!
Mary N.
Mary N.
Nov 09, 2017
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I was impressed with my first visit to Massage Matters. Booking appointment was very easy through their website. I found the staff very pleasant. Shaun, the chiropractor, was very friendly and knowledgeable. He was able to diagnose my issue very quickly and he really helped with my pain during my first visit. I would definitely recommend them to anyone.
Denise S.
Denise S.
May 29, 2017
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I started coming here as a family member recommended it to me. I have had massages here from a few different RMT's. I usually request Latysha as she is great at focusing on sore spots and is really kind and warm. If you do the monthly membership, it's $70 for a 60 mins. massage. Booking online is a breeze and they bill your insurance company directly. Everything is just really well organized and run. Front desk staff have always been friendly, not to mention their tiny dog who you might see in the reception area! The facilities are clean and spa-like. They always have some kind of cucumber
Max P.
Max P.
Mar 07, 2017
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Nice cozy setup. Massage was excellent.
River was great, not much of a conversationalist, I didn't mind, I passed out...
Only draw back was the construction outside, I walked past the fold out property sign had to double google the address to confirm that I had walked by... and if I had mobility issues I'd be screwed, they're down 15 stairs in the basement.
Joeie N.
Joeie N.
Aug 11, 2016
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Booked a prenatal with Sheena. Amazing. Professional and courteous. Asked what I want concentration on. Asked (non-intrusively) throughout the massage about the pressure.

For prenatals, they do side massages. For first time clients, they do a special rate of $45/hr. They do ask you if you would like to give gratuity when paying.

Calm, relaxing atmosphere; small but good.

Highly recommend.
Ahmed A.
Ahmed A.
May 01, 2015
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Found out about Massage Matters through yelp by luck. And boy am I glad that I did. Smooth reception and sweet people. You get awesome packages for first time visit or treatment which is great. Their prices are good compared to the service you get. The place is very clean.

Mike was my therapist. I believe it was one of the best professionl massges I ever got.

You gotta try this place out!!
Amanda R.
Amanda R.
Apr 19, 2015
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I went to massage matters for my first massage ever. I called in to booked an appointment on Thursday and the receptionist got me in Saturday afternoon.

When I got my confirmation email I found out I was with a guy. I was a little thrown off I wasn't asked if I had a preference. I thought I may feel awkward and was a little nervous. When I got there the receptionist greater me warmly and I filled out some paper work. I got to choose a free enhancer and went with the face massage. I also really liked the fact that I got to choose my own essential oil sent out of 4. I didn't have to wait
Liz D.
Liz D.
Mar 25, 2015
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OMG Just had the most amazing massage at Massage Matters!!! I have been coming here since last year and the service has been amazing!!
They have the 1 hour RMT massage for $45 with complimentary add on and aromatherapy, if you like the intro massage you can join for free(1 massage per month) to get the member price of $69per massage, and also they have chiropractor services at the location :)
Natalie T.
Natalie T.
Aug 08, 2014
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First reviewer woo hoo!

I just came back from Massage Matters and it's a great place.

Let's start with their fantastic Intro offer: A 1-hour RMT massage for 45 bucks. Can't beat that. You also get a complimentary add on (hot stone, cold towel-face, peppermint foot) and aromatherapy.

Building is gorgeous. Lots of old brick, nicely decorated, lots of space. Staff were very friendly. Great downtown location at Adelaide and Jarvis. You can also easily book online.

My RMT was very friendly, always asked if everything was okay/pressure/heat, etc. Got a little chocolate too :) Good