Visionquest Eyewear was founded in 1995 with the vision to bring the hightest standards in the eye care profession. Our commitment to better care involves our dedicated group of Optometrists and eye care professionals who are committed in providing the highest quality of service to our discerning customers.

Our customers will have an enjoyable experience knowing that our vibrant team of professionals have assisted them by selecting a smart and sophisticated eyewear with the best lenses available that will suit their needs. We travel the world to bring our customers the finest quality and fashion forward eyewear and sunglasses.

Website Update

Reviews (9)

Write a Review

Rachel Medilo

Feb 01, 2021

Report

I purchased a Burberry eyeglasses aug. 7,2020 and waited for more than 1 month to get the glasses that I requested. Poor customer service. I had to follow it up 3x to check if my eyeglasses is ready for pick up. Then Gary the owner was not paying too much attention to its customer. As I told him my name many times. Then when I got home the glasses has scratch on the lens. Too much hassle dealing with this company. Beware not a good experience.

Bob Steens

Oct 03, 2019

Report

First time writing a review but I thought Visionquest definitely deserve 5 stars. Didn't buy glasses from them but I was having problems with my current glasses. I went to other optical stores asking for assistance but all they told me was go back to where I purchased it. The guy at Visionquest went out of his way to help me and explained why I was having problems. Very impressed . I will definitely go back when I buy my next glasses.

Tammy Beige

Jul 24, 2018

Report

I usually don't like shopping for glasses but what a lovely surprise. The staff is friendly and very informative. I'll go back next time I need glasses.

Esther Y.

Jul 05, 2018

Report

I used to come here all the time and I have recommended friends and family in the past. We always dealt with Gary who was always amazing and my parents have bought multiple pairs of glasses in the past.
It was until October 2018 where things changed. I tried on glasses at the store but never purchased, and they put my insurance claim through. The lady who helped me was really nice. I didn’t realize until I tried to submit a claim with my insurance for glasses I had purchased from another retailer.
I called the store thinking it was probably an accident that they processed it. I was dealing

Cj Lhasa

Jul 03, 2018

Report

I've been with them for many years now. Quite happy with their service. They also just renovated - looks amazing and have even better selection than before.

Francine Ma

Jan 28, 2018

Report

The staff was very nice and helpful! They helped me choose a frame that really suited my face. They didn't try to sell me the most expensive stuff but let me know on the pros and cons of each glasses. Also, they helped me fix my sunglasses that I didn't buy from them. Definitely will go back.

Drake Sung

Oct 27, 2017

Report

Been a customer for 3 years. The employees underneath the head guy are not well informed about the policies. My mom and I explained what we were told about the discount for our order from one of the lady workers, but the guy said we were wrong and since we’ve already paid, there’s nothing he will do about it.
For luxury glasses, their customer service is dirt. The guy would turn a blind eye if the situation calls for it. Good riddance. Save yourself or your parents the frustration and avoid this location.

Boonie

Sep 10, 2017

Report

WORST customer service EVER! My mom went to this location (Pacific Place) to fix her expensive sunglasses that she bought from this place. The the sunglasses was perfectly fine (just needs alignment) when she gave it to them but it was scratched so bad when she got it back. The guy who fixed it gave her attitude and was claiming that he only bent the sunglasses by his hands and that was it. Uhmm...excuse me?! Did you forget that you talked to my mom over the phone yesterday saying that you have to unscrew everything because it's not easy to fix it?! Even the lady who received the sunglasses told

K. L.

Dec 07, 2016

Report

Pretty good service all these years. This is not the first time I tried them. He suggested few frames that fit my wear. Glasses fit good both the frame and sight