We are open to the public with limited capacity and full precautions. Be prepared for lineups outside. Please respect social distancing among customers and with our staff inside and outside all our locations. Face masks are required at all times. Campbell Pools is family owned and operated with four locations across the Ottawa region.
We have over 30 years of experience from new installations, repairs, maintenance and water chemistry. We understand that you'll want to learn about who we are before making your purchase decision. In order to help with that, here are a few things to know about our company. Since 1989 we have been building quality inground pools in eastern Ontario.
We have over 30 years of experience from new installations, repairs, maintenance and water chemistry. We understand that you'll want to learn about who we are before making your purchase decision. In order to help with that, here are a few things to know about our company. Since 1989 we have been building quality inground pools in eastern Ontario.
Services
For the water test to be accurate and our recommendations to be valid, certain guidelines need to be followed. Any sample taken before the system is running can result in inaccurate results. It is both a waste of time and effort that will likely cause issues with the water chemistry down the road. A sample taken at the surface will be heavily influence by sunlight (UV), surface contamination, rainwater and possible temperature variations.
Whether you're looking for relaxation and relief, fitness and health, family fun and excitement, an Inground Pool is your answer. With unlimited design and customization options we can help you create your dream backyard. Gather up some ideas and put together a wish list. If you are thinking of creating a backyard swimming pool oasis you probably already have some ideas.
An Inground Pool installation can be an exciting process but also stressful at times. After all it's not something that you do every other week. What to expect? How does this all work? How much will this all cost? These are all good questions that you need to figure out. Hopefully the following will give you a few answers and help with the process.
Create your own personal retreat at home and transform your backyard into an oasis with a new aboveground swimming pool! We have a wide selection of aboveground swimming pool styles that won't break the bank, are sure to fit into almost any backyard, and will add beauty to your landscape and bring home fun for the entire family.
Campbell Pools is selling top quality brand hot tubs and spas in the Ottawa region. Our primary brands are Caldera Spas and Hot Springs, leaders in the field of hydrotherapy for hot tubs. The quality you can guarantee doesn't end at your purchase. Our dedicated technicians and support staff are available every step of the way.
Reviews (19)
Steve Hambleton
Jan 11, 2022
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Terrible customer service from the woman I dealt with. The way she spoke was not friendly, and gave off a “you have a hot tub but don’t know what you’re doing?” vibe. She sold me $300 worth of products and when I requested a tech be sent out to inspect our hot tub, she brushed it aside.
Now our motor and all of our pipes are likely permanently damaged from the winter weather and my kids are out a hot tub.
Now our motor and all of our pipes are likely permanently damaged from the winter weather and my kids are out a hot tub.
Navin Habibi
Oct 29, 2021
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Louise Landry
Jun 19, 2021
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Steven Y.
Jun 13, 2021
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Luc Langevin
Jun 08, 2021
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I was looking for a Robotic cleaner and knew exactly what model I wanted : the Polaris VRX IQ+. I looked online and called a few places and all were pretty much in the same price range until I called this place and got it for $350 cheaper than the closest competitor and they had it in stock as well as many other models. Not only did I get it at a great price but they took time to make sure to provide me with all the information to get an extra year of warranty coverage by going online to register it. The whole transaction was fast and smooth. Thank you very much!
Marnix Van Gemert
May 29, 2021
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This is my third year using them for my pool needs. They lost my file and didn't know who I was. Sent them a copy of their 2019 invoice that had all my pool details. That wasn't good enough for them. The manager was very impolite and didn't care if we took our business elsewhere - which we did. I prefer to do business close to home to support local merchants but her rude behavior didn't give us that option.
Aftonis Dave
May 26, 2021
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I needed a liner for my 21’ above-ground pool and could not find one ANYWHERE. A friend of mine contacted Connor who set one aside for me - I picked it up and when my pool specialist installed it he said it is… one of the best quality liners he has ever seen and worked with! Great value, excellent customer service. If they don’t answer the phone when you call, just call back - they’re incredibly busy but very worth it.
Mario Bourdon
May 21, 2021
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Matthew Dickie
May 15, 2021
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Bought a pool 3 years ago, now a hole at the seem and not covered under the"25 year warranty ". Had to drain my pool, pay for a patch and now a water truck. Make sure when you purchase a pool to understand the liner is barely covered unless the seem separates within a year. I understand it's not the fault of the company but how you treat clients after with an issue really matters. During this unusual and crazy time is when customer service should excel.
James C.
Apr 22, 2021
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Chlorine has a shelf life and it seems that more often then not I get last years stock, as it requires more then it should to shock (water is balanced prior). Also, their testing machine/instructions are lacking which causes massive algae blooms if followed. After 5 years of following their instructions I spent 2 years doing all the testing myself and the difference was crazy. Crystal clear water and no stress.
Paolo Trevisan
Aug 28, 2020
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Manon Besner
Jul 21, 2019
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Paulette Squires Gregory
Jul 07, 2019
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We had our pool installed by Campbell’s 3 years ago and the service was terrific! Today my husband went to purchase a new filter for our pool. He walked in the open door at 3:58 and the lady refused to serve him as she said they were closed. The filters were instock and an easy sell. To bad they have now lost a customer.
Daniel Lussier
Jun 13, 2019
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Nous avons acheté notre piscine chez Campbell Pools, excellente décision considérant le rapport qualité, prix et service. Gil La Pool a fait une installation de première classe, quoi demandę de plus, un soucis de nos besoins particuliers avec une installation hors pair. Nous sommes heureux de notre experience.
We bough our pool at Campbell Pools,… we are extremely happy with our purchase, its was the best bang for our bucks on top of excellent services by staff. We had our pool installed by Gil La Pool, first rate installation combined with a genuine
We bough our pool at Campbell Pools,… we are extremely happy with our purchase, its was the best bang for our bucks on top of excellent services by staff. We had our pool installed by Gil La Pool, first rate installation combined with a genuine
Katrina Tusikov
May 23, 2019
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John Alexander
May 12, 2019
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Nick Binette
Oct 10, 2018
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Prices are high, they don't have much. Their o-rings are a mess (they go by where they fit, not by size). Their filter sand has no size or specs so they don't know what they are selling. The place is clean and big. The workers are great except one. She's always there so she must be one of the owners or managers! She NEVER smiles. She's rude. If you ask a question she looks at you as if you were dumb, gives you a minimum answer. She beleives that there are no other pool stuff than what she sells. They are closed on Sundays.
Diane Lowery
Oct 16, 2017
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We have been loyal Campbells pools since having are pool installed 10 years ago by Campbells. We have also bought 10 years of chemicals from Campbells along with pool accessories. My husband went this past Saturday to have our water tested before closing it. Campbells refused to test our water as we had it tested 2 weeks ago. My husband stated… that we have had an issue with our ph being to high for the last month. The girl then begrudgingly stuck a strip in the water and said it was fine. She refused to use the machine to test it. My husband then went up to Mermaid pools who graciously
Jason Morin
Jul 27, 2017
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