Hermitage Veterinary Hospital

I've been taking my pets to Hermitage since I was a kid, but it is definitely time to move on.

Yesterday I brought my dog in for his annual shots. $650 later, I left with a bunch of prescriptions and in hindsight, really unnecessary bloodwork.

For the last year or so we have been dealing with his arthritis. Last year I brought him in when it started. He had lost weight and seemed to be in terrible pain. I did not receive much more than prescriptions and more bloodwork from Dr. Bilsborrow, and her assumption that he had cancer, which she wanted to do even more bloodwork for. After a

I have taken all my pets to Hermitage vets. All the staff takes an interest. The vet I most often deal with is dr. Howard and she's great!!

I love this vet. They have an awesome weight management program which is totally free. They also have some amazing vets. I take my to big dogs with there own special sets of problems and they did everything to help them. They are now healthy happy and my one is managing her hip dysplasia beautifully.

Our dog has had repeated ear infections for years and numerous bumps all over her body. Saw Dr. Megan Clark and she diagnosed her as having allergies, started her on non-allergenic food and the right shampoo. Bumps have almost all disappeared and ear infections decreased in frequency, much happier dog and owners.

Please do not take your animal there when they are unwell. The physicians do not obviously know the signs and symptoms of renal disease. My companion was taken to numerous appointments within a four week period. They focused primarily on the diagnosis of pancreatitis instead my dog was in renal failure. My dog was getting progressively worse during the four week period. When he was sent to a specialist, he was in stage 4 renal failure. Unfortunately he suffered dearly

Horrible service. Money hungry vets. I was a client for years which was ok for a regular check up. Still more than other clinics but close to my home.
When something went wrong with my dog kept bringing him back trying different meds charging me along the way. That's ok. I'm fine with that. But when things worsen they refused to help him in a timely matter.
For some of us our pets are our life. Our children. When we are left out to dry and told to come in to pay for another checkup because our vet isn't in, leaves us feeling used.
They lead you to think they care. My experience

We found Hermitage vet hospital by accident and are very glad that we did. Both my dog and I are always greeted extremely warmly by everyone that works there. It's as if they are happy to see us! I always have a million questions (some that I ask more than once) and I always get an answer. Everyone there is extremely knowledgeable. When my dog was neutered, the vet (Dr. Boddington) took the time out of her day to call me directly and reassure me that my dog was ok and answer any questions that I had at the time. I also never feel like I am being "sold" treatment that my dog

I would give this place no stars if I could!! I have been bringing my dogs to Hermitage since 2007; I have never had any serious health problems with any of my three dogs up until just recently when I got a new puppy. Every appointment that I have ever had to make was just for routine check-ups and shots. We decided to get a new puppy and took him in for his deworming shots and a check up a week after we got him. While I was in there the vet had asked me if I would like to do a 30 day trial for pet insurance. I jumped at the idea knowing that with puppies they are more likely to either get hurt

Our Jack Russell has been struggling with allergies and the symptoms associated with that for a few months. A hot spot on his tail, an ear infection and the like. Our previous vet just kept treating each as an individual ailment, not telling us it was probably allergies. Now with both of his ears infected again and his skin so itchy he was rubbing his eyes raw, we decided to switch vet clinics. Well, we have no regrets! They got us in on a Saturday, last minute. All the girls behind the counter were so delightful and Dr. Boddington was the sweetest Vet I've ever met! She confirmed its likely

I have been taking my dog here for as long as I can remember but when I called today to get a minor cut on my dogs ear checked out by a vet the receptionist claimed that they didn't handle that sort of thing and that I had to take him to and emergency clinic that ended up costing me over $500.00. I looked on their website and it said that they perform surgeries in house but they can't handle a cut? This place is great for check ups but isn't there when you really need them.

Nothing but the best.

I can't say enough good things about this veterinary hospital!
Growing up, we always took our family dogs here, so it was just a natural course of action that when I had a dog of my own, this was the place; I had no idea that compared to other Edmonton vets, this place EXCELS so much.

Dr. Purcell has so much care and knowledge
Dr. Mann is a young go-getter, new (that I'm aware of?) to this Vet; he is respectful of your knowledge base as an owner and asks for your insight.
But, Kerry (the nutritionist) is the main reason we keep coming back. She is one of the most

The vet, Dr Maan seemed very hyper and rushed when I brought my cat in to be checked. He definitely did not have a calming presence for my already terrified cat. Turns out my cat is diabetic and I was sold a tiny vial of insulin (2.5 mL) for $68. I later searched online for the same insulin and found it sold by a Canadian pet pharmacy for $27 and $3 shipping for a 10 mL vial. That is a total rip off what this clinic is charging for it! They also recommended purina D/M cat food. That cat food may be ok, but it still has grains in it which diabetic cats shouldn't have. There are better foods

Stay away from Dr. Leti Chow. I brought my Maine Coon in for a respiratory infection 03/2012. This is NOT our regular vet as I live in Calgary but I was visiting my mom and brought him along. All she wanted to focus on was his weight!!!!! She kept calling him obese. I had to keep pointing out he was a MAINE COON and that my regular vet has NEVER been concerned by his weight. He weighs 22 lbs and is far from fat! Anyway after she finally got past his size she told me Gus had herpes! I followed up with my regular vet the next week and was told Gus was NOT OBESE and DID NOT HAVE HERPES. All medication

Dr. Purcell and Dr. Armstrong were nothing short of amazing in helping me when my little fur baby got sick. Sadly she was really ill and needed to be put down a few days ago. Not only was the vet tech Kacey an absolute god send, she and Dr. Armstrong were super supportive when I broke down after my beloved dog had been put down. Thank you for all the care and time you have given me and my late Muffy. When I decide to expand my family again, I will be sure to visit here again!

Sending your pet here is a death sentence. This is the second time a cat of mine has become critically ill due to the neglect of the staff. The first cat had to be put down and the second is in critical condition at the emergency pet hospital right now. If the vet wouldn't have told me that my cat wasn't sick when I took her in when I was suspicious of her weight loss then she will be this ill right now. She has liver failure and I'm not sure how the staff didn't see it because she has yellowing of her ears and mouth. Due to their neglect, I am now paying thousands of dollars

I'm so glad someone else loves this place, too! My husband has been taking his animals here for 35 years and when I married into the family, I started bringing our pets here, too.

They take the time to get to know you and your pet! We have 4 cats - 3 with special needs that are rescue cats that require special diets and medication.

Dr. Romanafu and Dr. Purcell are phenomenal cat whisperers and have helped us through many problems when many others told us to give up!

Last year we made the tough decision to put down one of our cats - and while the whole process of paying to have your