Ongeek Computer Services
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Ongeek Computer Services
Our skilled technicians get the job done right and we guarantee all our services for 30 Days. We are committed to delivering computer service, support and repair solutions to residential and business customers in Port Alberni and the surrounding area. We offer many services to you that are all backed by a 30-day guarantee.

OnGeek is here to help make your computing and technology life easy. Check out our services page and learn more about how we can help you, or feel free to contact us anytime. If in the event that we are unable to help you we can refer you to someone who can. You'd be right in thinking it's hard to program a computer virus that can spread across the world in.
Services
OnGeek Computer Services was founded in 2010. Our Goal at OnGeek Computer Services is to create an honest, reliable, and straight-up no-nonsense service with competitive prices without all the "Geek" lingo. OnGeek Computer Services is proud to be a part of the Port Alberni community. We can service all your home and business computing needs and will ensure you are informed and making the right decision when it comes to technology.
Our Tablet setup service will get your new tablet up and running with all the latest updates and ensure the device is secure. We will also setup your email accounts or any special application requirements and much more. We can set up, optimize, and secure your new or old router to make sure you have the best experience and highest security when online.
Surf Protection - If you unintentionally try to view a website that spreads trojans, spyware, or any other type of malicious software, Emsisoft Anti-Malware will prevent you from connecting and becoming infected. Real-time File Guard - This real-time protection layer checks all downloaded and modified files with the award-winning and super-quick Emsisoft dual-engine scanner.
Our skilled technicians get the job done right and we guarantee all our services for 30 Days. Price was exactly the same as the estimate. To get an estimate from Staples I would have been charged $60 and my laptop would have been shipped to Vancouver just to diagnose the problem first. Way to go OnGeek!
Reviews (11)
Claire Blais
Claire Blais
Jul 18, 2021
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Jamie is fast to respond to calls, he is clear and easy to understand when he tells you what the issues are. Knowledgeable about software, potential solutions to issues, lets you choose once he has provided the information. Very reasonably priced, have been very happy with the service we have received from him and he will continue to have our business
Claire Blais
Claire Blais
Jul 13, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Jamie is quick to respond to calls, he explains any problems in easy to understand language. Knowledgeable about software and options, let’s you know what they are, pros and cons and you make the decision, no pressure. Reasonably priced, we will continue to use this service going forward
Nick Chappell
Nick Chappell
Jun 23, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Offered to pick up and drop off our laptop. Had it diagnosed and back home in a week. Will definitely be back for our computer needs
Rosemarie M. Buchanan
Rosemarie M. Buchanan
May 15, 2021
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Right from the first email to the remote repairs, to paying the bill, Jamie was efficient and professional. He breathed life back into my old computer and it is running at least as well as when it was new. Any future repairs or maintenance? Yup, I'll be calling Jamie! Thanks so much! (and it didn't cost nearly as much as I thought it would! Big smile here!)
Carly Shak
Carly Shak
Apr 08, 2021
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Awesome remote support over the internet! Jamie is super easy to talk to. Fast, efficient, honest and fair priced. Would definitely use his service again!
Star Porter
Star Porter
Jan 07, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Jamie was excellent to deal with...very professional and accommodating (during first month of covid). Replaced my laptop screen quickly & great price. Will go to him again when i need support or service :)
Hanna Xo
Hanna Xo
Aug 24, 2020
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Jamie is awesome!!!!
He is a hard worker. I highly recommend him. I will be definitely back. =)
Orest Iwaszko
Orest Iwaszko
Oct 13, 2019
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I read all of the reviews and felt very comfortable with what everyone else was saying. In my last case I was quoted a price for a repair but was only charged about a quarter of the quote. Jamie explained the problem was smaller than I had described. Trust service and support all in one place almost sounds too good these days.
Sure wish the appliance service in this town was a quarter of the service on what you find here. It took me a bit to remember Jamies name .
Thank you Jamie you have earned my respect , so nice to have you in my corner.
Nunya Ounya
Nunya Ounya
Aug 12, 2018
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Jamie - the owner of OnGeek is a class above -right from his technical ability, to his exemplary customer focused attitude, to his business savvy - I have harassed him for "free" over the phone a couple times and I was impressed - but today when unexpectedly my notebook hard drive crashed - I got to experience a truly unique individual - he was swamped but he dropped everything to help me in my panic - not only did he give me a sweet deal and tonnes of free advice - he took apart my computer right there, installed a new hard drive and BOOM- I was all set! Hands down you are my hero! Thank you
Barbara Farnsworth
Barbara Farnsworth
Oct 06, 2016
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Prompt and friendly service. The 2nd time I brought the laptop in it the problem was diagnosed quickly and I believe fixed by end of day even though it was dropped off only a couple hours before closing. I picked up next day and was very happy to be charged reasonably for a new wireless card - no BS involved or extra ridiculous fees.
The 1st time it was dropped off (about a year ago) it was diagnosed as needing a new harddrive at only roughly 2 years old for about $200. I'm sceptical but not a techy, so didn't have much choice. It's been working since and we are happy with the service.
Tricia Rose
Tricia Rose
Jun 30, 2014
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I have been extremely satisfied with the quality of service and work done on my laptop and stand alone computer. Jamie has worked on my computers both in my home and at his office, always the service is above and beyond expected. Thanks Jamie for always being there. It means so much to have someone I trust working on my home and business computers.