Burning Log
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Burning Log
The story of The Burning Log starts with a man named Lou Bourada. In 1965, Lou left his previous career at the Ottawa Fire Department to begin an exciting new venture: a swimming pool company. From a humble beginning on Churchill Avenue in Ottawa's historic Westboro neighbourhood, Poolarama was born-but that was just the beginning.

In the 1970s, Lou set his sights on his next milestone: constructing his own building to operate from. In 1976, Poolarama moved into its own building on Richmond Road, and in 1978, Lou opened The Burning Log, with the goal of building upon the success of Poolarama to become Ottawa's #1 provider of wood and gas fireplaces.
Services
With the best selection of wood, electric, and gas fireplaces in Ottawa-as well as inserts, and more-The Burning Log is your fireplace destination. Whether you're upgrading an existing installation or creating a whole new experience in your home, we're here to ignite the possibilities. Add a natural gas fireplace to your Ottawa home to enjoy warmth and comfort with total control.
When you picture yourself curled up next to a crackling fire, reading a good book and perhaps sipping a cup of cocoa, chances are, you're picturing a beautiful wood stove or wood-burning fireplace. At Burning Log, we know that for many, nothing compares to the smell and sound of a real wood fire, and over the years we have provided countless customers with stunning wood-burning heating options to suit their unique needs.
If you want the flames, but don't want the messy cleanup associated with a traditional wood fireplace, then a natural gas fireplace, insert, or stove is the perfect fit for your home. Natural gas is a safe, energy-efficient, and environmentally friendly way to add warmth and comfort to your home.

And because many of these products use your home's already-existing natural gas lines, installation is a breeze with our certified and experienced installers.Plus, a gas fireplace has many more practical benefits compared to wood or electric fireplaces. These benefits include:.
Electric fireplaces are an inexpensive, low-maintenance, and no-fuss alternative to wood-burning or gas fireplaces. They are also completely safe and environmentally friendly! The Burning Log carries models by Dynasty Fireplaces, a premier manufacturer of energy-efficient and flexible electric fireplaces.
We don't just sell fireplaces! At The Burning Log, we're dedicated to the entire experience that fireplace ownership brings with it. For this reason, we also carry products for your home such as new and replacement fireplace doors, screens, and sets of beautifully-crafted fireplace tools.

Whether it's a brand new fireplace or insert, or whether your existing one is in desperate need of an update, a brand new set of fireplace doors is the perfect addition to your hearth.We carry doors that fit on a wide selection of the brands and models that we carry, so you can always be sure to find the right fit.
Reviews (6)
Jonathan Morrissey
Jonathan Morrissey
Jul 13, 2020
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7 phonecalls, 3 voicemails and 2 emails. We spoke to an agent twice and both times we were promised calls back and brochures. This never happened. Like other reviews here, it's like they don't want your money and are beyond rude. So disappointing.
Avoid.
Cin D'S.
Cin D'S.
Jan 04, 2019
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Steve was very knowledgeable and helpful. I really appreciated his assistance with my fireplace. I had a lot of questions and he took the time to answer them all. He went the extra mile with his service.
Thank You Very Much ❤️🔥
Michael Hickey
Michael Hickey
Dec 05, 2018
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Hi, This is in response to your reply below:
I was actually unable to get a quote in-store despite being the only customer - I was told to send an email after I left, and I never did get a response. Please see the attached photo. The reason I am replying to this is to give you an opportunity to improve for future clients. I have since purchased 3 fireplaces from Clean Sweep in Perth. Thanks.
No interest in selling me a product. Would not give quotes in person - told to send email and still haven't heard back (so obviously not a same-day quote which is advertised on the website)
Pierre Valiquette
Pierre Valiquette
Oct 25, 2018
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I called because I just broke my fireplace glass door. The gentleman that answered, a Friday night at past 5 O'clock, told me that he could order one, but to call a local glass shop would probably be cheaper. I REALLY appreciated his tip. When money is a result, not the goal, people give the right answer. Sir, you have all my respect.
Guy Savard
Guy Savard
Sep 23, 2018
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I'd prefer to give no start, but that's not an option... My issue: a cheminey flashing ordered on Wednesday, expected on Thursday but not later then Friday. But on Saturday, still not delivered in the store... As a result, our contractor can't finish his job on the roof. The issue seemed to be the least of the Burning Log rep's concern... The guy didn't propose any solution order then an empty "oh well"... 😤
Done Oo Eldershaw
Done Oo Eldershaw
Dec 10, 2017
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I recently had a problem with my wood stove ( osburn 1600 ) that i bought 16years ago from the burning log , i called Adam at the store ( burning log )explained the issue i had , he called the manufacture ( osburn)of the woodstove originally a BC company ( now bought by SBI in quebec) the manufacture sent me a email asking for pictures and info regarding the problem i had , Adam from the burning log kept me up to date on what the manufacture was going to do to resolve my problem with my wood stove, it took about 10 days before the manufactures enginers came to a conclusion that it was a manufacture