Connect Telecom was born through our sister company, MCS Group, after we identified a need for businesses throughout the UK to have a telecommunication focused service provider, specialising in their comms.
Although MCS do offer great telephone system and connectivity services, we decided that starting a subsidiary company with a direct and different approach, we can reach and help more companies throughout the country from suffering with poor service from their telecom provider.Our team are a collective of dedicated and driven professionals, determined on being the leading telecommunication provider throughout the whole of the UK.
Although MCS do offer great telephone system and connectivity services, we decided that starting a subsidiary company with a direct and different approach, we can reach and help more companies throughout the country from suffering with poor service from their telecom provider.Our team are a collective of dedicated and driven professionals, determined on being the leading telecommunication provider throughout the whole of the UK.
Services
With over 30 years experience with telephone systems, internet and mobile phones, we're in the perfect position to advise you. Sharp as a tack. We're always on the forefront of the newest and developing technologies, ensuring you're using modern platforms. We love what we do and we get a personal kick by offering great customer service to our clients.
Telephone systems are a critical part of almost every single business on the planet and it's also absolutely critical to have a working solution. When purchasing a new telephone system from Connect Telecom we ensure that you're getting the most out of your system by educating your team, ensuring that you're using modern and advanced technologies and doing the small things right to ensure your system works seamlessly.
There are many reasons why call recording is advantageous for any business. Some clients require call recording as a necessity, depending on their industry whereas others request call recording to be used for in-house training. Calls can be downloaded and played back to a staff member, where you can point out where and how improvements could be made.
A critical part of any modern day company, business broadband allows for FTTC (Fibre to the Cabinet) internet to your premises. Utilising both fibre and copper to offer fast speed and reliable connectivity. We'd typically recommend this type of connection, before looking at better options such as a leased line.
Leased lines are currently the highest grade internet that's generally available for all businesses. These are dedicated internet connections installed purely for you, unlike FTTC (Business Broadband) where you're sharing your internet with other local companies or buildings in the local area. We recommend all modern companies to install a leased line to guarantee their ability to connect to the internet in superfast speed.
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