The Veterinary Emergency Clinic and Referral Centre (VEC) is located in the heart of downtown Toronto at 920 Yonge St. The clinic provides emergency and critical care services 24 hours a day, 7 days a week, including holidays. Specialty services in Internal Medicine, Oncology, Surgery, Neurology/Neurosurgery, Dentistry, Dermatology/Allergy, Ophthalmology, Cardiology, and Anesthesia are available by referral.
Onsite parking is available, as well the VEC is located in close proximity to the Bloor and Rosedale subway stations, offering easy access via the TTC. The Veterinary Emergency Clinic has been in operation since 1974, working in conjunction with your veterinarian. The Veterinary Emergency Clinic is not a traditional veterinary practice.
Onsite parking is available, as well the VEC is located in close proximity to the Bloor and Rosedale subway stations, offering easy access via the TTC. The Veterinary Emergency Clinic has been in operation since 1974, working in conjunction with your veterinarian. The Veterinary Emergency Clinic is not a traditional veterinary practice.
Services
We are looking for team-oriented people with positive attitudes and superior work ethic. If you are a highly-skilled, team player who is interested in working in a fast-paced and exciting environment then the VEC is the place for you. Veterinary Emergency Clinic welcomes and encourages applications from people with disabilities.
Reviews (21)
Kaitlin Martyniuk
Jan 25, 2022
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We had to take our dog Piper in for a neurology consult that we knew would probably end up with surgery for IVDD. Dr Schneider and his team took amazing care of her and stayed in constant communication throughout the entire process. Every single person we talked to at the clinic was so friendly, kind and transparent. We are beyond grateful for everybody working here. Piper is no longer in pain and is recovering well. Piper says Thank you Dr Schneider and Toronto VEC!
Amanda Clark
Jan 24, 2022
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Brought my 2.5 year old pup in to the emergency clinic for hemorrhagic gastroenteritis (vomiting and excreting large amounts of blood). We were pleased to receive two daily updates from his doctor(s) plus updates whenever we called to check on him. The doctors were honest and upfront about the risks of treatment provided numerous options regarding his care. It is expensive, but you get what you pay for. We would certainly bring our pup back to the VEC if he requires emergency / specialty care in the future. Thank you to the VEC team!
Dunstable Ramsay
Jan 23, 2022
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Dr Dheendsa showed genuine concern for our cat, and gave an extremely thorough consultation. We felt as if we were talking to our own personal vet.
Definitely helped us through a scary night when I was worried it would be a cold, clinical interaction.
Also, not nearly as pricey as we had anticipated (emergency examination plus some pain meds is all).
Definitely helped us through a scary night when I was worried it would be a cold, clinical interaction.
Also, not nearly as pricey as we had anticipated (emergency examination plus some pain meds is all).
Nika Belianina
Jan 20, 2022
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Shima S.
Jan 19, 2022
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We highly recommend avoiding this clinic both for emergency services and for specialist service. This clinic does NOT practice the standard of care. We brought our very sick dog here during a medical emergency, and were mortified by his care and treatment.
We had called them twice on the way over, so they knew we were on the way, and they knew when we were arriving. We had to wait outside for a phone call due to COVID. After a 20 minute delay, we receive their call: they said that before anyone looks at him, they need a deposit. We were shocked--we brought our dog in for EMERGENCY care, and expected
We had called them twice on the way over, so they knew we were on the way, and they knew when we were arriving. We had to wait outside for a phone call due to COVID. After a 20 minute delay, we receive their call: they said that before anyone looks at him, they need a deposit. We were shocked--we brought our dog in for EMERGENCY care, and expected
Angela Busby
Jan 15, 2022
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I'm so grateful to VEC for the care and service they provided to my pup when he really needed it. I was looking at several hours of wait time at other clinics after my pup had swallowed one of his toys. VEC was willing to see him right away and I so appreciated that. The staff and doctors were so responsive and helpful. I can't thank them enough. I would definitely recommend them and would take my pup back there again if I needed urgent care.
Anna Apalonskaya
Jan 05, 2022
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Extremely disorganized. Make sure you have Everything in writing. My dog was scheduled for an eye surgery, they delayed it and admin put a note in the system that I declined earlier surgery date. I never declined any dates nor did I
Ever get to speak to
Anyone about it. Same
Thing with billing. I asked to submit pre approval. It was never submitted. Now due to their negligence my dog is not a candidate for the eye surgery and will most likely be permanently blind. Be very careful with them, they take zero accountability for their actions and
Every animal is just a number.
Ever get to speak to
Anyone about it. Same
Thing with billing. I asked to submit pre approval. It was never submitted. Now due to their negligence my dog is not a candidate for the eye surgery and will most likely be permanently blind. Be very careful with them, they take zero accountability for their actions and
Every animal is just a number.
Brian James
Dec 25, 2021
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In March 2021, the clinic saved my dog's life. In December, he was let down. I have faith in the doctors there. The staff, not so much this time around. They left us in pain and doubting the VEC.
Here are two terrible examples from his latest stay. (There are more.):
We live in Niagara, so we asked a number of times for them to Facetime with us while our 12-year-old Siberian husky was there for tests. Oh yeah, we will and can do that, my wife and I were told. Never happened. Even at promised times. It's 5 minutes of their time. Things are tough and you are busy and Covid lurks. But you stick
Here are two terrible examples from his latest stay. (There are more.):
We live in Niagara, so we asked a number of times for them to Facetime with us while our 12-year-old Siberian husky was there for tests. Oh yeah, we will and can do that, my wife and I were told. Never happened. Even at promised times. It's 5 minutes of their time. Things are tough and you are busy and Covid lurks. But you stick
Max R.
Dec 12, 2021
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Nicki Taras
Dec 11, 2021
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My little Yorkie has dry eye and multiple other issues with autoimmune issues. She was referred to Dr. Heather Gray who is an eye specialist. I handed her off at the office door and received a call from the doctor about 45 minutes later explain what medication she would be on, and gave me tips on how to use it properly so that it provided that best outcome. Surgery was discussed, but that was perhaps in her future. Dr. Gray was very conscientious and explained everything so well. I picked our Rosie at the door and we have spent the last two months using her drops and her eyes look better, she has
Richard Crutchlow
Nov 30, 2021
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They are highly trained and experienced veterinary professionals. They literally saved my best friend’s life with the removal of a cancerous mass.
They were efficient, compassionate and very communicative. They followed up with us at every step. I can’t say enough good things about the facility and the most excellent doctors, surgeons and medical support staff.
Highly recommended of course
They were efficient, compassionate and very communicative. They followed up with us at every step. I can’t say enough good things about the facility and the most excellent doctors, surgeons and medical support staff.
Highly recommended of course
Vivian L.
Nov 10, 2021
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Robin W.
Oct 01, 2021
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I had a horrible experience with this hospital. They were rude, insensitive to both my cats needs and mine, seemed to care more about the money that could be made than my very sick bengal. I spent a lot of money on three visits and he died in my arms at home the day after his last visit.
I would not recommend this place. We stood outside in below freezing for hours and they did not want to take my poor cat inside where it was warm. Left us both outside in a line up. I finally just walked right in and left him in their reception room in his carrier. Probably made him sicker than he already
I would not recommend this place. We stood outside in below freezing for hours and they did not want to take my poor cat inside where it was warm. Left us both outside in a line up. I finally just walked right in and left him in their reception room in his carrier. Probably made him sicker than he already
Lia E.
Jun 18, 2021
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Sherry P.
May 11, 2021
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Barb R.
Apr 10, 2021
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The vet was extremely rude on the phone. I told her my puppy was attacked by another dog. She said it would cost 1200$ as my puppy was too aggressive. She later told me that what I had let her know happened to my dog was not the case and she argued with me that it was something else. People like this should not be in charge of taking cate of animals especially if they simply want to take advantage. From this it is obvious this place does not care about animals and only cares about money.
Maria S.
Feb 18, 2020
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VEC on Yonge is a shameless money making machine at the expense of your pet's life. They take full advantage of you. Money aside, the business process is organized in a way that there is never an assigned doctor to your pet. Every day their shifts change (doctors, nurses, technicians). Your pet is not supervised by any doctor in particular for longer than 12 hours.
My dog was grossly misdiagnosed at first by Dr. Rajdeep Multani on Feb 1st, 2020 (she had a full obstruction in her intestinal tract, but was treated for gastroenteritis for the first FOUR days!). And then (four days later!!!)
My dog was grossly misdiagnosed at first by Dr. Rajdeep Multani on Feb 1st, 2020 (she had a full obstruction in her intestinal tract, but was treated for gastroenteritis for the first FOUR days!). And then (four days later!!!)
Heather J.
Sep 26, 2019
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These people are crooks!!!! If you can avoid it at all please do. My god ... they are a complete joke. Rude- incompetent and just an absolute nightmare anytime I have been forced to go here- today was a referral from my doctor to see dr. Mason they changed without my consent to see dr foster/ after waiting over a week. She has about as much insight as a rock. Brutal..
Off to see another vet after 1200 dollars of blood and urine tests.
Update:
Adding on my dog saw another vet on yonge and st.clair and he just had a skin infection and already after a week of antibiotics he feels much better.
Off to see another vet after 1200 dollars of blood and urine tests.
Update:
Adding on my dog saw another vet on yonge and st.clair and he just had a skin infection and already after a week of antibiotics he feels much better.
MelissaT Toronto T.
Aug 28, 2019
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Steacy C.
May 27, 2019
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Our dog broke his leg in October while we were out of town. Two days later, we were able to get him an appointment with the VEC. At the appointment, we re-confirmed the break and scheduled his surgery at a cost of roughly $7200.
Dr. Ringwood performed the surgery. Our dog's bones were reconnected using a small metal plate. He wore a soft upper body cast that kept his leg perfectly still. He could barely walk or sleep. We took him in for weekly dressing changes and, each time, his new cast was shaped differently and he'd have to try and get used to it all over again.
After a couple of
Dr. Ringwood performed the surgery. Our dog's bones were reconnected using a small metal plate. He wore a soft upper body cast that kept his leg perfectly still. He could barely walk or sleep. We took him in for weekly dressing changes and, each time, his new cast was shaped differently and he'd have to try and get used to it all over again.
After a couple of
Tom M.
Jan 29, 2018
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3rd vet in 5 days. I couldn't get to my regular vet office, so I tried to get the best care I could under the circumstances.
Twice the cost of the two previous vets combined. Still don't have a diagnosis for my cat. Dr. was not truthful about costs of tests either. Under sold the prices. Tried to sell unnecessary tests as well. Suggesting a kidney biopsy before even getting a blood test. Who would do that? Does that even sound reasonable? I declined the biopsy.
The vet intern also took down incorrect information. It seems the vet was unaware that my cat hadn't eaten in almost
Twice the cost of the two previous vets combined. Still don't have a diagnosis for my cat. Dr. was not truthful about costs of tests either. Under sold the prices. Tried to sell unnecessary tests as well. Suggesting a kidney biopsy before even getting a blood test. Who would do that? Does that even sound reasonable? I declined the biopsy.
The vet intern also took down incorrect information. It seems the vet was unaware that my cat hadn't eaten in almost
