At TFP we pride ourselves in our professional team approach. We are committed to working attentively and effectively, assisting each client in making their final products have the ability to showcase a lasting beauty and become a refined luxury. Clients can be assured that they will receive excellent customer service, while engaging in their customized stairs and railings development process.
From the beginning to the end of the project, we are here to help you every step of the way! Collaborate with our design team to bring your dream home to life. Our designers will help you visualize your stairway via CAD drawings and renderings ensuring no detail will go overlooked. With a wide range of materials to choose from, we have what you are looking for.
From the beginning to the end of the project, we are here to help you every step of the way! Collaborate with our design team to bring your dream home to life. Our designers will help you visualize your stairway via CAD drawings and renderings ensuring no detail will go overlooked. With a wide range of materials to choose from, we have what you are looking for.
Services
TFP Stairs and Railings was founded in 1987 in Kingston Ontario. Steps to success involved using two simple concepts; to provide a high quality product and professional customer service, to their customers. It has continuously been used during the successful 30 plus years of being in business, and will continue to be provided in the future.
Reviews (10)
Cosmetic Injectx Alisha LeBlanc
Dec 11, 2021
Report
I have had my closets, pantry and stairs done with TFP! I am impressed with the outstanding service and quality of the products! The company and workers are all very friendly and assured I had the best process possible for my family! They were very accommodating! I will continue to use TFP in the future for all my stairs and closet needs!
Nina Norgaard
Jun 11, 2021
Report
Great overall experience from start to finish! Friendly and timely scheduling, measurements, and build. Installation and the protective coverings was perfect during the remainder of renovations and much appreciated. Great patience and accommodation around my schedule and am just now seeing the true beauty of the new stairs. Beautifully done.
Ryan Lambert
May 19, 2021
Report
Karen Labbett
Apr 22, 2021
Report
Piece of advice for anyone getting work done here. Stain it yourself or hire someone else. They charged my elderly parents $549.18 to stain a bannister and gate that literally took 1.5 hours and less than one quart of stain. Which was totally an inadequate match the first time around and the second time is questionable. If I had of known the simplicity of the process I would have hands down not had this done through this company. When I questioned them their reply "I understand it comes across as a high amount, unfortunately the staining process isn't cheap anywhere. The cost covers multiple areas
Rob Hibbert
Dec 09, 2020
Report
TFP Stairs and Railings removed old carpeted staircase and replaced with a new hardwood staircase for me, as well as replacing an ugly half wall with a beautiful wood railing with metal spindles. Salesperson Dave worked well with me to bring my project to life, and I was pleasantly surprised that he contacted me after the work was done to ensure we were pleased with the results (not many businesses do that). Price was more than fair. Workmanship of the 3 trades involved in the project (stair installers, railing installer, and finishing) were all very professional, polite and friendly, as well as
Amy Rodgers
Nov 09, 2020
Report
Called to get a quote and let the staff know my idea of the new ones I wanted and to see what they thought of this. They were very informative. I wanted to replace my basic iron railings that were starting to rust and get new white aluminum rails that give the house some new life and match with my window frames and front door. They were very professional and responsive to my questions!
Had the work done in great timing! Came home to a beautiful new look!! I will definitely recommend this company!!
Had the work done in great timing! Came home to a beautiful new look!! I will definitely recommend this company!!
Jaclyn Angel
Sep 17, 2020
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Response time in communication and delivery/installation on our stairs was outstanding. Ian was so easy to deal with and very accommodating, the office was friendly and responsive to make payments, and the final result in product was nothing but quality with product, style and finish! Highly recommend!
Response time in communication and delivery/installation on our stairs was outstanding. Ian was so easy to deal with and very accommodating, the office was friendly and responsive to make payments, and the final result in product was nothing but quality with product, style and finish! Highly recommend!
Richard Harnden
Aug 13, 2020
Report
We had a front wooden railing on our porch replaced with an aluminum railing. excellent quality. installer arrived right on time. excellent installation. communication with the company was excellent. even received an email the night prior to remind me. I've been dealing with other local companies for other projects and they never return calls or emails or show up. They could all learn a valuable lesson from TFP. Very professional and friendly company that I highly recommend.
Andre Bell
Jul 18, 2020
Report
Maya Saryyeva
Jun 23, 2020
Report
TFP Stairs and Railings was great to work with. Ian was very accommodating and did his best to execute my vision. I had natural red oak floors and wanted to match the stair post to the floors, and Ian was great with finding the perfect match. He sent me numerous photos to show me the options they had. The installer, Dennis was amazing too. On the day of the installation, I asked for the wooden rails to be made thinner, and TFP rails was able to make that happen on the same day. We had a big job, and I was so impressed with how fast and efficient he was. Dennis finished the huge project in a matter