CanNet Telecom
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CanNet Telecom
CanNet Telecom provides very affordable and high-speed internet services across Canada since 2009 and our customers know that we have the best prices in the market. CanNet services are available almost everywhere in Canada, from one coast to another and made its name as one of the largest independent internet service providers in Canada.

We bring you the lowest rates for the same internet plan for which you are paying double price. Super stability of the network - We work with the best people that deliver the best internet technology which includes Fibre internet across all the areas where we provide our services. High-speed network - We have the best and most efficient internet plans ranging from 15M to 1000M speed.
Services
Our technical support engineers will assist you during each step from installation to network diagnostics. Expect better service, better internet with CanNet. CanNet delivers the fastest internet and best performance internet connectivity even during the peak hours. Our internet connection support all your internet devices at your home and suitable for accessing cloud applications, video streaming, gaming and large file transfers.
CanNet cable internet plans are completely unlimited. Download and transfer as much data as possible without worrying about overage charges or limitations. Every internet user has different preferences and we have plans suited for every type of lifestyle. With our current promotion plan we want everyone to enjoy the benefits of truly unlimited, high-speed internet, with no contract at an extremely affordable price.
CanNet is the largest third party internet service provider of Rogers, Bell, Cogeco, Videotron and Shaw. Just let us know where you need the service and we will provide you with the best plan and/or speed available to best cater to your lifestyle. Our plans are considered among the best in the market because of our premium high speed unlimited internet services with way below market prices and no contracts.
CanNet delivers future technology with high speed Fibre Internet, using fibre optical wires made of glass fibre which sends information at the speed of light and is resistant to heat and cold, which assures uninterrupted internet at all times. FTTB - Fibre-to-the-Building; Connect your building directly with Fibre Internet and forget using slow internet forever.
Reviews (16)
Simon Chen
Simon Chen
Jan 17, 2022
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This is my first time ordering my internet package online. At first, I did not have too much expectation about that. But after I received my order, the installation was straightforward, and the speed was fast. So I think they desire a 5-star review.
Saman Khan
Saman Khan
Jan 14, 2022
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Worst internet service. We were impressed by their price so we installed their connection. It worked for two months and it started to constantly drop off. We complained many times, they made lame excuses that change your router etc and they fixed the issue. Again after four months the issue has started. It has gone to the point that its been a week since we have constant dropoffs and the internet is not there for hours. We have called them hundred times. First they said that the router is not working and we did as they said. We installed a good router but the problems is still there.
Al K.
Al K.
Jan 10, 2022
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Since start of December 2021, my Internet connection have gotten unreliable but speeds and pings are good. I keep getting T3 timeouts error from my modem/Lost MDD timeouts and the internet would disconnect out of the blue multiple times a day. I followed tech support's advice to eliminate bridge mode and activate the CGN3 modem into Router mode. The issue still persist with constant Internet interruption everyday. Disabling bridge mode made it worst. The speed has gotten worst, reception has significantly decreased and pings spiked up plus the initial disconnection issue. Their modem is outdated
Matthew Belanger
Matthew Belanger
Dec 30, 2021
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Got a great deal with Cannet to start. 44.95$ a month for 300/20 late 2019. Was very good. I can understand that the pandemic put alot of stress on networks but I couldn't stream 720p videos. I called and asked for assistance and they said they weren't even throttling bandwidth for certain things. In 2020 they had higher speeds in my area. So I went on their site and changed my package to 1gbps/30mbps for 10$ more a month. Website clearly stated that a speed increase to that speed would cost 10$. Two days go by, a gentleman calls saying oh wait it's going to be 25$ more a month and a one time service
Ramirez Juanita
Ramirez Juanita
Nov 20, 2021
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I have never had a problem with service going out and the speed is amazing and in times when I needed customer service, they are the greatest. I believe when the service did go out briefly, we were notified of circumstances and when to expect service. Price is very reasonable as well and you can get a service tech out pronto if you need one. Also, very reasonable for a service call and most of the time no charge.
Stan C.
Stan C.
Oct 30, 2021
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Just wanted to add that they do follow up with issues or concerns that their clients may have. They are also very patient over the phone which is nice. In other words there customer service seems professional
Kelvin Zhang
Kelvin Zhang
Oct 11, 2021
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Have been on their 75m cable plan for a few months now. Price is reasonable. Service reps have been pretty responsive too. So far I find that they deserve a 5-star.
Fae B.
Fae B.
Feb 16, 2021
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I was 100% happy with our service until our internet went down. Since then it has been a nightmare trying to answer one simple question. Why could they not tell us it will take three days to fix remotely and THEN their tech department could help us? We have committed eight hours of driving back and forth to resolve this from our end.

The technician? Abrupt, rude and not interested in resolving the issue. He refused to give us his supervisor's name.

Finally talk to the supervisor? Another pointless exercise.

Very Very frustrating experience all around.
Diane B.
Diane B.
Dec 29, 2020
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The last few months, my connection speed was good then last week the throttling and freezing started again. I emailed cannet and they phoned me a week later. I have numerous times requested they not phone me because of my hearing impairment and to please email or text me but they ignore my pleas and phone me anyway. Like everyone else, I'm trying to stay home and stay occupied but when my lousy CANNET internet isn't working, its hard to do anything online. Their prices are cheaper for a reason. Its because the connection is slow and unreliable and the customer service is nonexistent
Alexandru Ionica
Alexandru Ionica
Dec 07, 2020
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Customer service is easy to reach and they work Sundays too!!! They do some technical assistance too. Tech guys really good too.
Bev McCormick
Bev McCormick
May 31, 2020
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After reading reviews from here and other places I have decided CanNet is not for me. I refuse to pay for a service that does not provide what they say
Rachel Enkin
Rachel Enkin
May 13, 2020
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Ever since March the internet was working the best it has ever worked. Prior to that the internet kept cutting off every half an hour and was impossible to use every night between 8-10pm, so I know now that they were somehow putting limits on it. today at 11 am May 13 2020 , the internet went down, still not back up, 1 hour so far down . totally frustrated! I am a health care worker who has been working from home can't do anything rt now. not happy right . Even tried to call it's impossible to get thru. @crtc
Cory Wilding
Cory Wilding
Apr 09, 2020
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By far the worst internet service provider I’ve ever had to deal with. I hope anyone reading takes this seriously.... NEVER USE CAN NET TELECOM FOR ANYTHING. The services they provide are extremely slow and wifi stops working multiple times a day. When you call tech support you’re on hold for a minimum of 30 minutes and once you finally get through to someone all they tell you to do is to restart router and modem... 30-45 mins later wifi stops working again. NEVER USE CAN NET TELECOM!!!!
Don Brasco
Don Brasco
Dec 14, 2019
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Half the price of Shaw $74, Cannet $34 with taxes. Same speed and quick customer service. Been with them for months, and looking forward for many more.
K. K. T.
K. K. T.
May 05, 2019
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Be aware ofCANNET.... unstop unstable speed. Sometimes they have NO SERVICE and all internet stopped. If you are in a rush such as buying Stock Market or making a transfer on a deal, YOU WILL LOSS.
When you contact them and they would call you back next day when the service recovered. Then they would lie you they had never have internet problem. Their customer service people will not help you but only push all liabilities and responsibilities to customers. THIS COMPANY HAS NO CUSTOMER SERVICE AT ALL and all people work there are impolite and sliding responsibility to customer. You will be
Jay G.
Jay G.
Dec 28, 2017
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Wow, where to start concerning this disaster. I have had 4 phones calls, 2 chats and around 5 emails regarding this issue and it is still not resolved. They sent a technician out to install cable internet. The technician did not seem to really know what he was doing and his English skills were spotty. He was around (in and out) of the house for about an hour and just left without saying anything. He did not even hookup or test the internet. I then found out he had disconnected all the cables in my basement and the one on the back of the TV and it turns out he disconnected my OTA antenna as well