We're in an unprecedented time and the safety of our clients, associates, and our communities are more important than ever. At Eggett Tax services our objective is to minimize taxes, maximize refunds and ensure our eligible clients get access to government benefits and credits. At this time, we are taking precautions while continuing to serve you.
Therefore, we will be operating under the guidelines released by federal, provincial and local authorities. We will continue to offer the option of drop-off or email communication to those clients who'd prefer to use these methods. Your full time income tax preparation firm centrally located in Kitchener serving Kitchener, Waterloo and Cambridge for 40 years!
Therefore, we will be operating under the guidelines released by federal, provincial and local authorities. We will continue to offer the option of drop-off or email communication to those clients who'd prefer to use these methods. Your full time income tax preparation firm centrally located in Kitchener serving Kitchener, Waterloo and Cambridge for 40 years!
Services
It is our mission to assure that every individual tax client has claimed each deduction and credit available to them. We couldn't possibly ask you whether each and every deduction in the tax guide applies to you. We can only look at your family situation and then try to determine what you should be claiming.
Many U.S. citizens living in Canada have been unaware of their U.S. tax filing requirements or puzzled about what they need to do and where to start. Additionally, Canadian citizens who have U.S. income, either through employment or a property located in the U.S. may not realize that they too, are required to file a U.S. income tax return on those earnings.
Our tax preparation fee includes consultations for the above. We will work with you to minimize the taxes you pay and will guide you through the process. We can determine if in fact you have made an over contribution to our RRSP. If you have made an over contribution to your RRSP we can prepare the T1 OVP return to calculate the penalties.
No a parent cannot claim residence fees. The student can make a small claim on the Ontario Trillium Benfit for student residence fees. If your return was professionally prepared the company who prepared your return should explain the change to you. If you made an error you can go back up to three years to correct the error by making an adjustment.
Eggett Tax Services is a full-time, year-round personal income tax and business accounting and income tax preparation firm primarily serving the Kitchener, Waterloo and Cambridge area for over 40 years. Services include tax planning, tax preparation of both Canadian and U.S. returns, business services including bookkeeping, HST, WSIB reporting, corporate tax filing, business consultation and payroll services for small and medium-sized businesses.
Reviews (10)
Michelle Vasiga-Railsback
Dec 05, 2020
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We were so happy to have Bob and Tracy Eggett to prepare our US back tax returns. They were very professional and reasonably priced. The new owners have been "working" on 3 years of returns for us over the last 3 years. I have spoken to the new owner who prepares the taxes many times. I have also talked to his support staff many many times. Nothing has been done and they give me excuses every time I call. I would tell anyone who needs to file a US return to find someone else. This is the worst service I have ever received from a company! Avoid at all costs.
Mark M.
Jun 21, 2020
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I went to Eggert for about 3-4 years when owned by Robert Eggert. They should have sent out a notice of change of ownership.
I made an appointment for 3pm and showed up at 2:50 and was put in the que. i waited till 4:50 and never had anyone tell me it would be so long. The new owners were coming back and forth and they were working but eventually I picked up my paperwork and went somewhere else. I had my taxes done the same day by 6:30. It took 20 minutes.
There were no apologies or anything offered while waiting. Service is not as it use to be. Even if they had called to rebook I would have
I made an appointment for 3pm and showed up at 2:50 and was put in the que. i waited till 4:50 and never had anyone tell me it would be so long. The new owners were coming back and forth and they were working but eventually I picked up my paperwork and went somewhere else. I had my taxes done the same day by 6:30. It took 20 minutes.
There were no apologies or anything offered while waiting. Service is not as it use to be. Even if they had called to rebook I would have
Bruce Irvine
Jun 04, 2020
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I am Canadian living abroad, and have been renting out my house in Canada through a property management company. I file my income tax return in my country of residence, but found I needed to file non-resident returns for my rental income with CRA. On a visit to Canada, I was referred to Eggett Tax services, and was very pleased with their friendly informative and efficient service. Some time had passed before this, and I had three returns to do. After filing, I got a letter from CRA warning me of the consequences of filing late, and a confusing paragraph suggested that they might be withholding
Sara Penney
Nov 28, 2019
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My family has filed with Bob Eggett for years and loved him. He was very savvy and explained things thoroughly, and his small business team was always great in coaching me with small business finances.
Since the new owners took over, however, it's an absolute Sh$!* show. Documents have gone missing, returns were not processed correctly, installments were not set up properly, and there was NO COMMUNICATION from the office. Like NONE. I tried calling, emailing, faxing - short of walking in to reception and demanding to speak with someone I had no idea what was going on. And they took ZERO accountability
Since the new owners took over, however, it's an absolute Sh$!* show. Documents have gone missing, returns were not processed correctly, installments were not set up properly, and there was NO COMMUNICATION from the office. Like NONE. I tried calling, emailing, faxing - short of walking in to reception and demanding to speak with someone I had no idea what was going on. And they took ZERO accountability
Ml Wessel
Oct 01, 2019
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I have been a client along with my family, for years! Even with the recent change of ownership, Eggett Tax Services offers excellent, speedy turnaround on doing tax returns for a very reasonable price, as well as outstanding customer service as well. Thank you today to Petar for the very quick response to my request. I felt valued as a client and am always impressed with the professional care and service, as always.
Sharon D.
Jul 07, 2019
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I used them for about 5 years when Bob was there and I had no complaints. I was upset that we were not notified of the ownership change the next time I went in to do my taxes. I also have US taxes and had come to an agreement for them but they never completed them. I called multiple times, emailed multiple times as well as I walked in one day - nothing! Please see so many of the reviews that discuss the lack of response from the new ownership as it is true. Their service is not anywhere near as good as it was under Bob's ownership.
Sarah DOyley
Nov 10, 2018
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I have been coming here for years while Bob ran the place. I came this year and now trying to give the new people there the benefit of the doubt filed my taxes with them. BIG mistake!
The person who spoke to us first could barley use the system and we watched in agony as he single finger typed our info in, stopped to ask his helper every few seconds where to click. When we asked a tax question to the lady helping him (he was not going to be any help) she said she only knows taxes in Quebec and that our tax rules are not the same so she cannot answer my question.
When the actual person came to
The person who spoke to us first could barley use the system and we watched in agony as he single finger typed our info in, stopped to ask his helper every few seconds where to click. When we asked a tax question to the lady helping him (he was not going to be any help) she said she only knows taxes in Quebec and that our tax rules are not the same so she cannot answer my question.
When the actual person came to
Kate P.
Oct 08, 2018
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New owners = Absolutely the worst customer service I have ever experienced in my life, by far. Do yourself a favor and go somewhere else! I have waited 6 weeks now for Pal to complete my US taxes, and after leaving him 12 messages with receptionists to give me an update, he finally called back saying he had ‘bigger’ clients to serve that has been taking up his time. I have been a client for 3 years and now with new owners, they are driving this place to the ground. I am so speechless at the lack of professionalism and customer service. 0 stars without a doubt
Kylie Farmer
Sep 24, 2018
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I used Eggett Tax Services previous to the change in ownership in Sept 2017 for my corporate filing. Usually at every year end I meet with my accountant to discuss any changes in operation and for a general meet and greet when dropping off my financials.
The new owners did not meet with me or introduce themselves to me. It was requested that I drop off my financials only. This was done in January with my filing being due March 31st.
I made multiple attempts to contact the office regarding my filing and was never replied to until last week (June 8th). I went into the office expecting to review
The new owners did not meet with me or introduce themselves to me. It was requested that I drop off my financials only. This was done in January with my filing being due March 31st.
I made multiple attempts to contact the office regarding my filing and was never replied to until last week (June 8th). I went into the office expecting to review
Immortal
Jun 07, 2018
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Been going there as long as I have been filling taxes and always with good results... while Bob was running it to clarify. The new owners definitely won't be having return business from anyone in my family anymore. I brought in receipts for over 1000 dollars parking in the work year and he tells me I can just throw them out because nobody is eligible for that write-off now. Talk to coworkers, they got back over 200 from parking. The new owners offer no accountability for screwing me.
As well, filed my wife's taxes at the same time back in February... it's now mid May and nothing has come. Call
As well, filed my wife's taxes at the same time back in February... it's now mid May and nothing has come. Call
