We guarantee your prescription and your lens type. In the first three months, if there is any change to your prescription by your doctor or any adaption concerns, we will remake your lenses. Being a family business, we strive for customer satisfaction and therefore always try to be more than fair with our customers concerning service, warranties, and repairs.
We like to do business the old-fashion way. We have built our reputation by providing quality products and excellent service since 1967. We have more trained opticians than any other dispensary in metro to help you with all your eye-care needs. Regular eye health exams are extremely important. An eye exam can detect eye diseases that are asymptomatic and may not reveal themselves until it's too late.
We like to do business the old-fashion way. We have built our reputation by providing quality products and excellent service since 1967. We have more trained opticians than any other dispensary in metro to help you with all your eye-care needs. Regular eye health exams are extremely important. An eye exam can detect eye diseases that are asymptomatic and may not reveal themselves until it's too late.
Services
At Butler Opticians Ltd., we like to do business the old-fashioned way. We have built our company's reputation on quality and service. Over the years, our motto has been: ""Quality and Service". We believe that the basis of our success is a commitment to building long-term customer relationships and providing service with a personal touch.
At Butler Opticians, our goal is to provide you with the best vision possible while looking your best. One of the largest selection of eyeglasses frames, designer frames, childrens' frames and sunglasses in metro. Bill had 50 years of experience in the optical field which he directly trained his son John which gives us the advantage of hands on experience related to difficult prescriptions and making comfortable adjustments.
Reviews (20)
Mike Hartnett
Dec 23, 2021
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Tova Cranford
Apr 23, 2021
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My customer service experience with the opticians at this location has been unnecessarily stressful and unkind. I feel bad for the optometrist at this location as my experience with her was nothing but informative and kind. It is unfortunate her reputation is tied up with the opticians at this location. The opticians at this location refuse to provide the customer with their PD (pupillary distance) information unless they commit to purchasing glasses from their location. Whether or not this is common practice, I expected to at least be given a legitimate basis for this refusal. Instead, I was handed
Holly Marie Ferguson
Oct 21, 2020
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I have been a loyal customer to Butler's for many years, as well as my son and mother. I have recommended many friends there as well. I am very disappointed in the service we recieved today, I do very much understand about covid as I as well work with the public, but a little patience goes a long way. My son did not feel comfortable in the least. My son & I both took our prescriptions & left. I will certainly not be back to this business. I will add Dr Torres was lovely.
Fernando Abreu
Oct 13, 2019
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Victoria
Oct 04, 2019
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Purchased a gorgeous pair of designer sunglasses frames with the highest quality lenses you can buy - and it was so worth it. Their pricing is extremely competitive as a family owned business (opposed to a chain) and they treat you like you’re family, too. So happy I converted here from the chains. The warranty they carry is wonderful as well. I will absolutely be continuing here as a lifetime customer.
Angela Granchelli
Sep 29, 2019
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I love these guys. I have purchased 2 pairs of glasses from them. I have to wear progressive lenses now and they have a very narrow corridor of vision so upon a lot of research I chose varilux x series which are one of the best on the market but not many people carry them. Butler has them and many other brands and know them very well. I wasn't interested in discount glasses, I wanted the best, and a satisfaction warranty to stand behind them. I am a birder and hobby photographer so my eyesight is very important to me and I need to trust my opticians to help me make the best choice for my vision
Andrew Ward
Sep 11, 2019
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Always friendly and approachable. I had Justin help me pick out my glasses and he was awesome. He took the time to help me find the right ones for me, and really made me feel good about my decision. I would recommend that if you are looking for an optometrist, definitely go to Butler's you won't regret it.
Jake Flemming
Aug 22, 2019
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Rhonda M.
Aug 03, 2019
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What a great store! Justin was professional, friendly, engaging and very helpful. I came in with a friend to shop for frames for her and left with frame for her and I! What a great selection and reasonably priced. I also appreciate and want to support a family run business. This is the place to shop.
Matt Nicholas
Jul 20, 2019
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Great Service ! Great Selection ! Recently went to Butler looking for my first ever pair of glasses. Catherine was a huge help. She showed me all kinds of different options, helped me find a pair that looked good and fit well, then finally went over all the pricing and payment options. Complete service from top to bottom. I was very happy with the whole experience. I definitely recommend Butler to anyone in the market for a new pair of glasses!
Theo MacKenzie
Nov 17, 2018
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Great experience today. First time glasses shopper they explained the process, and guided me thru selecting glasses after completing my exam. Provided me information about the different options to help me make the right choice then direct billed my insurance company saving me the hassle. Would highly recommend to anyone. Great staff too make it an enjoyable experience.
Rachel Toulany
Jun 28, 2018
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I visited Butlers Optical back in July for a routine eye exam, I was 8 months pregnant at the time and unaware that pregnancy can sometimes change your vision. The doctor was kind enough to advise me that my eyes could change after birth and that it was up to me if I wanted her to proceed- they could have easily taken the $110 and moved on. I returned to Butlers optical in October to have my eye exam and purchase a pair of frames, Dr. Torres was very personable she even remembered that I was expecting and proceeded to ask about my little one. Justin assisted with picking out a pair of glasses,
Ashley Kehayes
Apr 18, 2018
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Sarah Ellner
Apr 06, 2018
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Cherry H.
Jul 26, 2017
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I was really unsatisfied the service and result of my eye exam because the stuff is not progressive offer help instead finding excuses for their mistakes. Really poor knowledge accountant or stuff for sure because the receptionist girl tried to direct bill to my insurance and told me it failed to, and I paid in advance. After one and half month later I found out my insurance company paid the store instead me, I called to fix the issue, even the girl helped me to get the refund back. I still recommend you better check weather you were being charged but they get paid by your insurance.
Susan M.
Oct 14, 2016
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Our family has been dealing with Butler for many years and we have always been very happy with the frame choices and service. This year, our son is away at university with his first pair of glasses and his frames have broken, twice in a month. I cannot find enough words of praise for the assistance that I have received from Thalia, in trying to repair/replace the frames from afar. She has so completely gone above and beyond, to the point of including bus routes/frequency for my son to get to the local optometrist she has recommended to help him. True example of amazing customer service from a business
Mark C.
Apr 27, 2014
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Visited the store on April 26 2014 looking for a pair oakley sunglasses for me and a pair of Oakley glasses for my wife.
Unfortunately the young lady working was too preoccupied with her computer to acknowledge me and I had to request assistance. Her attitude was dismissive and it seemed that I was intruding on her Facebook time. I get better service at the gas station.
Considering we were looking to drop over $1,000 on glasses, she certainly did not seem to care much. Either she is a minimum wage worker with no vested interest or the owner's daughter who already has a sense of entitlement
Unfortunately the young lady working was too preoccupied with her computer to acknowledge me and I had to request assistance. Her attitude was dismissive and it seemed that I was intruding on her Facebook time. I get better service at the gas station.
Considering we were looking to drop over $1,000 on glasses, she certainly did not seem to care much. Either she is a minimum wage worker with no vested interest or the owner's daughter who already has a sense of entitlement
Jennie B.
Jul 29, 2013
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After visiting for many years for purchasing my glasses from Butler I decided to make the jump and try out contacts. Well the service is just as spectacular when it comes to contact fittings, we took our time and tried out a few lenses before making a decision. They really took there time and made sure I was comfortable and made sure I had a few days with the lenses before ordering.
Sarah C.
Dec 20, 2011
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Went to Butler's to try and find my daughter her first pair of glasses. While the girl who helped was very friendly, the selection of children's glasses were not that great. When we found a pair that fit (my daughter has a very small face) the girl who was helping us out automatically assumed we were going to get them, just because they fit. I also wasn't that impressed with prices. I know that glasses are not exactly cheap, but they wanted close to 400 dollars. We chose to check out a few other places before we dished out that kind of money on glasses that were just ok looking.
Shawna D.
Jan 28, 2010
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Butler Opticians is located on the lower level of the Halifax Shopping Centre.
Butler Opticians was founded in 1967 by William Butler. This is a true family business with Four children and three spouses all working in the business.
Butler's really does give you that extra customer service that has been there from day one. We were on a missions for glasses for my mom. She being from the old school was looking at the traditional ones. I told her, lets go to Butlers. Time to step it up a notch!!
Galen helped my mom pick out these really funky frames. I wanted them!
They took 10
Butler Opticians was founded in 1967 by William Butler. This is a true family business with Four children and three spouses all working in the business.
Butler's really does give you that extra customer service that has been there from day one. We were on a missions for glasses for my mom. She being from the old school was looking at the traditional ones. I told her, lets go to Butlers. Time to step it up a notch!!
Galen helped my mom pick out these really funky frames. I wanted them!
They took 10