Here at The Hot Tub People we strive for nothing less than exceeding your every expectation. The Hot Tub People Peterborough is recognized as a leader in the hot tub industry. We operate 2 year round locations to serve you better, covering Peterborough, Kawartha Lakes, Lindsay, Oshawa, Belleville and many other areas in Ontario.
Our state-of-the-art manufacturers facilities, which combined covers over 1,000,000 square feet, build the highest quality hot tubs and custom designed spas in the world. They employ the industries top engineers, production and quality control personnel, all to ensure we exceed the expectations of all our customers.
Our state-of-the-art manufacturers facilities, which combined covers over 1,000,000 square feet, build the highest quality hot tubs and custom designed spas in the world. They employ the industries top engineers, production and quality control personnel, all to ensure we exceed the expectations of all our customers.
Reviews (10)
Ned Kozlowski
Dec 25, 2021
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Brookwire Marsdale
Dec 13, 2021
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Lots of promises but NO SERVICE. We purchased a brand new hot tub one year ago. There service department is awful. They don't return calls. They won't service their equipment. We call everyday. Our hot tub is outside full of water in the winter! When it stops working and it's sub zero this creates more problems. We purchased a brand new hot tub and paid Huge for it. Almost 20k! With all the problems we have had with this hot tub in one year we wonder if they sold us a used one and said it was brand new. Customer service is awful. We do not recommend THEM.
John Matthews
Nov 15, 2021
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We are Extremely happy with our Hot Tub purchase from Adam Rose. After researching multiple Hot Tub manufacturers we decided on a Hydropool, now it was trying to find the Model we were looking for with out having to wait 7-8 months. I spoke with Adam Rose who was very knowledgeable, Adam knew his in stock inventory and what was on order, with in 5 minutes I was able to secure exactly what we were looking for. Delivery of the Hot tub was when Adam said it would be delivered, parts department was very helpful with extra accessories and the delivery team was excellent, very knowledgeable and polite
Michael Croghan
Nov 01, 2021
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Our hot tub purchase from Gerry was second to none. What a great person, I have never met this man but I will be stopping by to meet him when I’m going to Peterborough. Gerry took care of everything over the phone, he didn’t try to up- sell me, he listened to what I wanted and sold me exactly what I needed. My hot tub was delivered to my yard… within 10 days. No charge for delivery- great business, no BS with Gerry. I have no affiliation with this company nor do I know anyone employed there, I was simply searching online for a hot tub and found this wonderful company!!!!
Julie Zwart
Sep 30, 2021
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Jacquie - Drink Ketones
Sep 28, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
My hubby and I went in to look at getting a hot tub and met Adam Rose. He was knowledgeable and friendly and helped us get the perfect hot tub for our family. He wasn’t pushy and definitely listened about what we wanted and in the price we wanted.
My hubby and I went in to look at getting a hot tub and met Adam Rose. He was knowledgeable and friendly and helped us get the perfect hot tub for our family. He wasn’t pushy and definitely listened about what we wanted and in the price we wanted.
Doug Johnstone
Sep 10, 2021
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We just replaced an older (22 year old) hot tub with a new one from The Hot Tub People. Adam Rose was great to deal with and I'm very pleased with both the quality and price of the new unit. Chris and the rest of the removal crew were fantastic. They took great care not to damage the property when they took away the old tub and cleaned up everything when they were done. They were 100% professional in terms of how they handled themselves. Same story with the crew that delivered the new hot tub today. Very much looking forward to wiring it in and enjoying the new hot tub, now that the nights are
Bogdan Rociu
Jul 21, 2021
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Bought a Passion Excite model from The Hot Tub People. Luckily it was a stock item since i purchased in the spring and they kept it for me a month to finish the concrete first and let it dry/harden to support the weight. Chris and Mack were very profesional. They included steps, cover and lifter and startup chemical kit. They arranged delivery through Hot Tub Movers and the delivery day was a big exciting day. All went smooth they arranged crane service as well and installed lifter for the cover as well.
As soon as i started i thought i had a leak on one of the knobs and i shut that pump off while
As soon as i started i thought i had a leak on one of the knobs and i shut that pump off while
Adam David
May 08, 2021
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Highly recommend Reanne, Prinilla and their delivery team! Reanne made the process easy and enjoyable. We gave her our price range and she delivered the best bang for our buck! She was quick to answer any… questions and followed up the night before delivery to make sure our product was exactly what we wanted. 6 out of 5 stars!! Thanks Reanne
Carolyn Caranci-Rosvelti
Apr 09, 2021
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Great experience dealing with Reanne right from the get go! She got back to me right away and answered a ton of questions I had with a smile in her voice...and believe me there were a lot of questions. She did a virtual appt with video for me seeing the current hot tubs in stock and explained features. She continuously tried her best to make me… happy regarding any demands I had which once again she did. She sealed the deal on the same day I spoke with her( and yes I researched hot tubs before I called). She just was simply great and easy to talk too. Thank you and I will be sending another
