ADP Canada
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Whether its hiring employees, helping them succeed, or keeping up with a digital-first world, ADP have the resources to support your business now and as you grow. With 860,000+ clients around the globe, we've worked with employers of all industries and sizes. See how we can make work easier for your business.

Our solutions are designed with industry input and backed by years of real-world experience. See how we work harder for your industry. ADP was able to meet our needs with the various provinces we were operating in, managing all the different and complicated tax rates and legislations. There's no manual work.
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Find your area of need - from payroll to outsourcing and more - or explore specific ADP products to see how strategic human capital management (HCM) can help your business work better. Streamline your processes with human resources information systems (HRIS) from ADP and tackle HR, payroll and talent with ease.
Using ADP Comprehensive Services has taken a lot of our burden away, and processes have been much smoother. My experience has been great, the solution is really well organized and easy to use. My needs are simple; I have a total of 10 people who work for me in store and in the kitchens. ADP Workforce Now On the GoSM allows me to keep track of their time and from there its straight forward to process payroll.
Whether its hiring employees, helping them succeed, or keeping up with a digital-first world, ADP have the resources to support your business now and as you grow. In Canada, approximately 35,000 small businesses trust ADP with their payroll services - and many have as few as one employee. ADP has been able to help us take our attention away from the back-office work and focus on our core product.
Easy to use, timely and accurate small business payroll and automatic tax filing to save you time. Cheques will be signed using your company officer's signature or that of an ADP officer. Payroll cheques and direct deposit receipts of deposit will be stuffed and sealed into envelopes. Plus, we offer the most secure paycheque in the industry, with 10 advanced fraud protection features.
When you work with the payroll experts, you get custom-tailored solutions to fit your organization - saving you time and money while giving you expert support and accuracy. Industry - From hospitality to health care, manufacturing to construction, retail to financial services, tech and more. We listened to feedback from our many clients and ran with it, making the design of our payroll platforms intuitive.
Reviews (9)
Graveyard Garage
Graveyard Garage
Jan 22, 2022
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Over a 4 hour hold time. NEVER have I dealt with a payroll company with that long of a hold. I used Ceridian for 3+ years and not ONCE did I have a hold time longer than 10 minutes. Payroll issues are urgent and need IMMEDIATE attention. Not attention long after the working day is done! Your live chat hasn't worked in over 6 months. No one can access their web portals and the admin staff at work can't fix that, give people their passwords or unlock their accounts (something Ceridian DOES allow us to do!) And won't mail T4s to employees insisting that electronic is good enough but Canadian payroll
TailorandMakeup
TailorandMakeup
Apr 28, 2021
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We really should be able to give zero stars. This is absolutely the worst payroll service in existence. The customer service lie constant about completing actions, then follow up with I'm sorry the information was inappropriate. NO accountability for their terrible service and mistakes and errors, which we still end up paying for even after they assure you they will not bill for their errors. Avoid at all costs.
Tricia Lidberg
Tricia Lidberg
Feb 14, 2021
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Only giving a 1 star as I can't give lower. Our experience has been the worst ever. Customer Service is non-existent. No one is accountable, can communicate or even seems to care. Even the "managers" act the same way. Always excuses why staff don't complete ticket requests or why no one even follows up to answer questions. There is no where to escalate in the cases of emergencies.
I was even told once that the online chat was only for quick questions and I had to call customer service for possible lengthier discussions. BUT I DON'T HAVE TIME TO SIT ON HOLD FOR AT LEAST AN HOUR EVERY. SINGLE. TIME
James Churchill
James Churchill
Jan 23, 2021
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Horrible.
There is no way to describe the complete and total waste of time this company is. Do not use ADP as a service.
They routinely miss pay dates for us, or pay a day ahead of schedule, shut down their website for multiple business days and then blame the end user.
Honestly, these guys are crooks. You'd actually get better service from legitimate criminals.
Teresa McKnight
Teresa McKnight
Sep 14, 2020
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No Star. The worst payroll company ever!!! Absolutely no communication. A new random person every time you call. No supervisors to deal with mistakes or inquiries made on their part. They screwed up 125 peoples T4's, it took us a week to sort it out and then they said they would issue new T4's until the end of the next month because that's just their schedule with CRA. They should be sued and shut down!
Myka Anderson
Myka Anderson
Oct 24, 2019
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If I could give a zero I would.
This provider over sells and under performs on ALL levels.
You have zero system control whether it be timing of runs, type of runs to system function, also they charge you for everything, if they even give you the right advice to begin with.
Reporting is garbage. You can't transfer an Employee at the most logical time, the first run of the year and you have to tell them the work around.
You have to ask "mother may I" for anything and it takes you calling and calling to, if you're lucky, get it in the next few months.
Took my "Account rep" about 6 months to finally
Viyan Janela
Viyan Janela
Sep 03, 2019
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I will not recommend ADP to any company. their have constantly staff turnover and lots of mistake that I end up paying for. I have to correct every thing that I send them all the time. I cancelled the service since Dec. 22/2018 and they are still take money from my Bank!!! service charge !! for what I am doing Payroll in house since Jan. 2019. they are taking money on Jan. Feb. march. small increments. PLEASE DO NOT USE ADP THEY ARE NOT RELIABLE AT ALL! Ciredran payroll are much much better. I will be contacting BBB for the error and money they cost me.
Every pay period I have to correct their
Jackie Walsh
Jackie Walsh
Jan 29, 2019
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ADP failed to process my scheduled payroll TWICE in the last 4 months! The first time was Oct/17 (it took 2 weeks for them to fix it) and the second time was Feb/18! They are a global company and have Canadian clients such as banking institutions, oil & gas companies, small businesses (such as myself), etc. They promised back in November 2017 to fully compensate me for the first mistake which they have not. Now, it happened again! They were not even aware of the errors - I had to contact them to let them know. This last time, I finally made contact with someone on Feb 5th (the scheduled pay date
C. Gamas
C. Gamas
Sep 10, 2018
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Go with Payworks instead
I am the accountant for a non-profit wildlife research center and we moved from Quickbooks (QB) payroll to ADP in May 2018. We opted to ADP instead of Payworks although Payworks was cheaper and had regional offices. ADP was more expensive and a much bigger publicly-listed company – usually a red flag as far as service quality is involved (unless you yourself represent a similar large corporate). We chose ADP because the sales representative in Toronto assured us, absolutely, that the software could track “Time off in lieu (aka TOIL)”, i.e. when employees choose to