Tri-City Cycle & Sport
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Tri-City Cycle & Sport
Tri City Cycle & Sport is located in the heart of Waterloo, Ontario a few blocks from the University of Waterloo and Wilfrid Laurier University. We are approximately 4000 sq feet which includes our apparel building on the back side of our showroom. Our first store was established in 1990 at 135 Lexington Court in Waterloo.

Owner, Randy Kuchma (a licensed technician since 1979), opened with only 2 employees and became an authorized Polaris dealer in 1994. Then in 1995 he became an authorized Suzuki dealer and in 1996 became an authorized Yamaha dealer.
Services
When you're invested in making sure your ATV, UTV, motorcycle, and snowmobile stays in great working order for years to come, you need knowledge and skill you can count on. Our highly trained technicians are dedicated to maintaining and servicing your Polaris, Suzuki, and Yamaha powersports vehicle so you can get the most out of your purchase.
Financing available on 2016 - 2021 new and unregistered Polaris RZR, RANGER, Sportsman, GENERAL, and ACE models purchased between 8/1/2021 -10/31/2021. See your local dealer for details. Limited time purchase financing offer provided through TD Auto Finance on approved credit, valid on select 2016-2021 new and unregistered models purchased between 8/1/2021 -10/31/2021.
The values presented on this site are for estimation purposes only. Your actual payment may vary based on several factors such as down payment, credit history, final price, available promotional programs and incentives. Applicable tag, title, destination charges, taxes and other fees and incentives are not included in this estimate.
The values presented on this site are for estimation purposes only. Your actual payment may vary based on several factors such as down payment, credit history, final price, available promotional programs and incentives. Applicable tag, title, destination charges, taxes and other fees and incentives are not included in this estimate.
The values presented on this site are for estimation purposes only. Your actual payment may vary based on several factors such as down payment, credit history, final price, available promotional programs and incentives. Applicable tag, title, destination charges, taxes and other fees and incentives are not included in this estimate.
Reviews (19)
Alexandra J.
Alexandra J.
Jan 29, 2022
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Friendly staff, good prices and very accommodating. I haven't been anywhere else for my motorcycle needs since.
Blake Yoworski
Blake Yoworski
Jan 16, 2022
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Absolute best place to get Polaris, Suzuki & Yamaha machines, parts or service. This has been my dealer for 25+ years. Great group of Motorsport enthusiasts here. Randy is the best. What other place can you go to and deal with the owner right away?
Bailey Kohls
Bailey Kohls
Dec 19, 2021
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My husband, Scott, went to the store yesterday. He was beeming when he came home.
He said Randy was a fantastic guy. He was knowledgable and very friendly.
He got what he went there for and a little more, at an amazing price I might add.
My husband will definitely be back!
Ted Armand
Ted Armand
Oct 26, 2021
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My DR 200 has 80.000 K/m. Starts quickly and just keeps going. Has not broke down once. Many do not believe it is a 2013 and think it is a new bike. The only Oil I use is Castrol 10W40.
Dan McShane
Dan McShane
Oct 15, 2021
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Very knowledgeable team from sales to service. a no b/s shop that you can trust. Randy has set time aside from his busy days when i need his help and this shows his relentless work ethic. staff have gone out of the way to help me with my old suzuki and i look forward to when i can purchase a new one to go along with it.
Nicholas Jurk
Nicholas Jurk
Oct 15, 2021
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Great experience at this shop. Randy says it how it is - very straight forward and fair with service pricing on my ATV. Younger Shop guy helped me load the quad and was very friendly as well. Easy to deal with and clear communication. Will be back.
Todd Wicks
Todd Wicks
Sep 30, 2021
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The BEST powersport store in the area...period! Randy and his crew are fantastic, my winch wasn't working for an up coming SXS race and somehow Sean the tech got it to work...incredible. Jen in the Parts knows her stuff as well. If you want a small shop feel that they actually know your name but large enough that they stock virtually anything you need, look no further. I'd give more stars but it only goes to 5.
K.-W. To Elmira
K.-W. To Elmira
Aug 28, 2021
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5 stars, 100%!
Long story short;
You will be hard pressed to find a better shop owner (Randy) in South western Ontario.
Over my half a dozen dealings with Randy it's evident his passion lies in the sport of riding, and seeing the public/customers enjoying the sport, over profits/margins/quotas etc.
I recently visited Tri-City to purchase a sport bike, when I got there I came to find out the unit I had set my mind on had just been sold :(
It's as if Randy could see the disappointment in my eyes, he invited me into his office for a chat. He asked some important questions about how and where
Tb
Tb
Aug 21, 2021
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Terrible experience, terrible customer service, even worse ownership. I would never recommend the purchase of any off road or road vehicle from this establishment. I have caught them in multiple lies myself and had a awful experience. From not remembering/knowing what unit was ordered to no follow up after many calls and emails. Essentially the only service required was actually ordering the unit. I ordered a 2021 Sportsman 570 trail edition (June 11, 2021) and have been mislead and lied to relentlessly since. Needless to say, I ordered a 2022 unit from on Apex (Aug.12, 2021) and will recieve it
Mark K. Morelmad
Mark K. Morelmad
Jul 11, 2021
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I've purchased 2 bikes here. The after purchase service is a little suspect. I had an oil change and 1000 km service, not all bolts were tightened. Oil everywhere...
The apparel department is good only for medium sized people.
Jocelyn Spineti
Jocelyn Spineti
Feb 06, 2021
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5***** Amazing Service! Took me in on a Saturday and fixed my clutch on my Polaris Snowmobile. Super quick and knowledgeable! I would highly recommend them and I will absolutely use their services again!
Kaitlyn Gerber
Kaitlyn Gerber
Jun 02, 2017
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Bought my first bike with them and couldn't have had a better experience! Thanks to Randy and everyone else who helped get me on the road quickly! Would definitely recommend these guys.
Mario Sousa
Mario Sousa
May 31, 2017
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Always a great stop, new used bikes, accessories new gear,etc., repair shop, great staff and friendly, highly recommend,
Steven Halvorsen
Steven Halvorsen
Oct 06, 2016
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I don't even know where to start, these guys are awesome. Rob, and randy in particular have helped me along the way of riding. I've gotten several machines through them from dirt bikes to Atv's and back n fourth once or twice. Always gave me great trade in value as well when i went back making it hard to even consider a different shop. They have an excellent service team. Just bought a 2016 Yamaha grizzly 700 and couldn't be happier. :)
Robert Higgins
Robert Higgins
Aug 12, 2016
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Great to see you again today Randy. Your staff was super friendly and helpful and I loved looking at all the shiny toys in your showroom. Cheers Rob
Jillian Rae
Jillian Rae
Jul 16, 2016
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Took quad in for an oil change and a quote on the left head light assembly ( QUOTE) went to pick up the quad and had a $700 bill they took it upon themselves to do a full service as well changed the breaks I only asked for an oil change they didn't call and ask to work on any other part of the quad the breaks did need replacing but wasn't a… necessity for this trip and breaks were not even mentioned during the drop off I simply needed an oil change and that's all I asked for aside from a quote on the left head light, I raised hell and they took off the cost of labour but the average person
Rene Letoile
Rene Letoile
Jul 15, 2016
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Took my bike for tires. Took them 4 hours then when it was done they had left a scratch /dent in my gas tank. But when I asked about the scratch they said it was there all along. Would not even entertain the fact that they had made a mistake. Even before asking the service guys.
Faye Chakmakoglu
Faye Chakmakoglu
Jul 07, 2016
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These guys are awesome! I got my first bike and Robert B and Randy were so amazing, helpful and just super nice guys. Randy delivered my bike and showed me everything and I can't say how grateful I am for the wonderful experience! Hands down best place to get a bike!
Nikola Mehes
Nikola Mehes
Apr 18, 2016
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Picked up my new Gladius and love it. Thanks so much Randy for the great service!