Kelowna Veterinary Hospital
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Kelowna Veterinary Hospital
We will not be allowing clients inside the clinic at this time. When you arrive, please check in for your appointment either by ringing the doorbell attached to the front door, or call the clinic to let us know you have arrived. We will meet you outside to collect your pet to bring them in for examination.

Feel free to wait in your car to stay warm. When interacting with the staff, please wear a mask. We all look forward to continuing to serve you and your pets in a safe way, and strive to give the best possible care in these uncertain times. Please be patient with us as we all navigate this new way of conducting business.
Services
The original Kelowna Veterinary Hospital was opened in 1946 near the Apple Bowl. It was eventually rebuilt at its current location in 1981 by Dr. Barbara Coughlin, who had taken over the practice in 1977. She cultivated a solid small animal hospital that is the foundation of what we are today. Dr. Ellen Nicklassen began working with at Kelowna Veterinary Hospital in 2000 as an assistant.
Oral health is a very important aspect of keeping your pet's overall health in good shape. A dental performed in a veterinary clinic is done under anesthesia so that your pet is relaxed, pain free, and unaware of what is happening. During the procedure, professional dental tools are used to scale (scrape off) plaque and bacteria from the exposed teeth as well as below the gum line.
This type of exam looks at a specific problem with your pet, such as an ear infection, skin irritation, a wound, a soreness, or spear grass embedment. The doctor takes a close look at the afflicted area and prescribes treatment for the presenting problem. The more information you have about the incident, the better the doctor can assess your pet.
Our Cold Laser is a Class IV laser, meaning that it has been approved for use in the medical field. There have been and currently are many studies looking at the effectiveness of such a therapy. The research shows many benefits, with a low risk of side effects. This therapy uses a Class IV low-level laser to treat a variety of conditions by encouraging the cells of the body to heal.
We've all seen what happens when a cat is given catnip. They sniff and lick it, rub their faces in it, and then log roll their whole bodies through it. Cats seem to enjoy this process, and appear to be in a mild state of intoxication afterwards. But how does this happen? The active compound in catnip that causes these behaviors is called nepetalactone, and it only induces the rubbing behavior when smelled, but has no effect if ingested.
Reviews (10)
Robyn Van Norman
Robyn Van Norman
Dec 29, 2021
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I have never had a veterinary clinic that offers such low prices and such amazing service! I began taking my dog there before the former owner passed away and she insisted I come back for a free follow-up visit for a minor ear infection. The staff now are amazing as well. They truly care about the health of your pet and don't charge an absorbent amount. I highly recommend this very clinic! 👍😊👍
Zach Littau
Zach Littau
Nov 18, 2021
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Positive: Professionalism
Super kind staff and very accommodating, Dr. did a great job checking out my lizard day of where everywhere else wouldn't. It's great to see how much they all care.
Debbie Bryan
Debbie Bryan
Nov 18, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
My experience with Dr. Ellen and her staff has been nothing but outstanding. They have been very professional and caring with every visit.
I would not hesitate to recommend Dr. Ellen and her staff.
Gina Throuw
Gina Throuw
Nov 17, 2021
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Positive: Professionalism, Quality, Value
I had a great experience with Kelowna Veterinary Hospital. They took great care of my cat and my bearded dragon. Highly recommended to all my friends, and I will be returning.
Roseli Lopes
Roseli Lopes
Oct 28, 2021
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Terrible experience! Barely gave me information, just replying what I asked. As first time owners, we expect more care and information from the vet. Talked to the vet because I asked for, otherwise they would just take the dog inside and that's it. Then they come with the POS machine to get the payment. Not even 5 minutes for a consultation, almost $100 for nothing. Felt robbed and frustrated.
R. Lenza
R. Lenza
Oct 27, 2021
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I have been very disappointed with this clinic. They have you wait outside while your pet is inside. Then bring out your pet and ask for payment. There is no conversation with the vet whatsoever. When I asked questions, the tech kept going inside to ask the vet and responded with “it’s the same” or “she said he is fine.” I am currently at another vet right now and I was able to come inside and speak with the vet directly. When paying so much money I expect the vet to speak with you. They are also very disorganized.
Marilea Sharpe
Marilea Sharpe
Sep 01, 2021
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Terrible service rude staff and Dr Ellen a total rip off refused to give me my dogs medical records or total amount I paid for surgeries that didn't work. I've complained not only to the clinic that hung up on me several times but the vet authority. Parking is terrible. They did not keep proper accounting of prepaid laser therapies. Don't go there!
Ariel Smith
Ariel Smith
Aug 03, 2021
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We continue to be impressed by Dr. Ellen, Dr. Brytann and the rest of the lovely staff. Not only are they always amazing with our anxious dog, but Dr. Ellen recently went absolutely above and beyond to help another one of our sick pets, when no other emergency vet would even answer the phone. They are incredible and we are so lucky to have them all looking after our Zoo <3 They really take the time to get to know your pets, provide updates, and answer all questions.
Munira Murrey
Munira Murrey
Mar 29, 2021
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Words can’t express how grateful I am to Dr Ellen Nicklassen for seeing my cat at very short notice and performing immediate surgery that resulted in saving her life. She is an amazing vet and so thoughtful and caring. I have been taking my pets to the Kelowna Veterinary Hospital for the past thirty years and have always found the vets and staff to be polite, gentle with my pets and extremely efficient. They don’t “rip you off” with exorbitant fees and they provide exceptional service. I wouldn’t feel comfortable taking my pets anywhere else.
Relentless Rose Reviews
Relentless Rose Reviews
Nov 20, 2019
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Pets are endearing little creatures. Perhaps how they can’t speak for themselves make them that much more vulnerable. Or maybe it’s their devoted loyalty, happiest in the company of their owner (generally speaking). A vet can play a big role in their wellbeing.
I’ve been going to the @kelownavethospital since I first got my infamous cat, Jacob the born blind feline. Jacob was a barn cat with a number of issues that the child Rose, insisted on rescuing.
Since he was just a few weeks old as a playful kitten, to now the later years of senile hood, 17 years later to be exact - Kelowna Vet Hospital