Their follow ups were great! My rep worked with me to find the absolute best option for me. Very accommodating during life's changes and always willing to share their industry expertise. Everyone there is always happy to answer any questions we have promptly. After an accident this August they were there to hold our hand and ensure we were getting great service and that our questions were answered.
Their team made the whole process painless! First off, the staff in the office were incredible. Efficient, helpful and delightful to work with. Any time I have called the office my questions or concerns were dealt with effectively and immediately. We represent various companies who specialize in specialty auto insurance offering coverages to enhance the enjoyment of those automobiles.
Their team made the whole process painless! First off, the staff in the office were incredible. Efficient, helpful and delightful to work with. Any time I have called the office my questions or concerns were dealt with effectively and immediately. We represent various companies who specialize in specialty auto insurance offering coverages to enhance the enjoyment of those automobiles.
Reviews (8)
Cabbage
Aug 07, 2020
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Critical: Professionalism, Quality, Responsiveness
Extremely poor response leaving me wasting more time and more money. Its taken me since September to get a basic auto and house quote and it’s now January and I’m still waiting. That’s how long after numerous reminders to contact me, providing emails and existing insurance details I still have nothing.
Extremely poor response leaving me wasting more time and more money. Its taken me since September to get a basic auto and house quote and it’s now January and I’m still waiting. That’s how long after numerous reminders to contact me, providing emails and existing insurance details I still have nothing.
Brad McLaughlin
Jul 17, 2020
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Bonnie Curr
Jan 31, 2020
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We have been very pleased with the customer service we have received from Emmerson, in particular, Karen. She is always very prompt at returning calls or emails. The price for our insurance is competitive in fact cheaper than some of the other companies. I would recommend Emmerson to any of my friends,
Christopher Benson
Oct 16, 2019
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James Bm
Sep 07, 2019
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My families experience with this brokerage was terrible. They messed up and cancelled my automotive coverage through an error which was completely their fault. They sent me a gift card which was a nice gesture. I decided to give them another chance. However the problems continued. They assure you that something is taken care of when it definitely is not. When my phone calls and emails continued to be ignored I finally attended the office. I then cancelled my 3 vehicles and home insurance on the spot. It caused me a great deal of undue stress that I did not have the time or energy to continue to
Thomas Drumm
Aug 07, 2019
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Randi M. Grove
Oct 30, 2018
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Helene Graham Helene Graham
Sep 11, 2018
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