Proudly serving the community of Orleans, Lisa brings 30 years of insurance & financial services industry experience to the east end of Ottawa. An award winning business & community leader, Lisa and her team are committed to providing expert advice and worry-free service so call us for your fast & free insurance quotes for your car, home.
Get the Desjardins Insurance app. You can file a claim, manage your insurance and get unique prevention tools like Radar and Ajusto. An award winning business & community leader, Lisa and her team are committed to providing expert advice and worry-free service so call us for your fast & free insurance quotes for your car, home, business, life, health & disability for individuals and businesses, and a wide range of financial services.
Get the Desjardins Insurance app. You can file a claim, manage your insurance and get unique prevention tools like Radar and Ajusto. An award winning business & community leader, Lisa and her team are committed to providing expert advice and worry-free service so call us for your fast & free insurance quotes for your car, home, business, life, health & disability for individuals and businesses, and a wide range of financial services.
Reviews (9)
Daniel De Cotret
Oct 31, 2020
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I spent years having my insurance with Lisa and never second guest the service. This year I decided to shop and see my options, after realizing I had potential significant savings I contacted the office and asked for the cancellation costs and how come their competitor were able to lower my deductible and increase my policy at a lower cost. I was advised that it is because they do not have all my up to date information needed by desjardin since they transferred from state farm and that it is my responsibility to ensure this information is updated (yes, even if nothing changed on my end!). After
Maxine Colvey
Jun 28, 2020
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DawnoRMT
Dec 16, 2018
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Adnan Chaudhari
Dec 13, 2018
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I wanted to switch insurance companies to state farm. I provided Tasha, the assitant, details she requested. They then wanted me to run around and provide other information that made no sense - my wifes driving history??? Why would they ask for my wifes history when she doesn't ride a motorcycle. I tried to explain, in writing, to Tasha that my motorcycle policy is different from my home and car policy and this should not in any way involve my wife. Unfortunately, this was a bit too complicated. I'm going to stay with my original insurance company. Reading reviews other people provided reinforces
Timothy Amirault
Sep 09, 2018
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My wife and I were looking for cars and found a great deal much more quickly than anticipated. We had to act fast before it was gone. Lisa responded within 2 hours to my initial e-mail and then Tasha helped us finalize everything in the few days that followed. In less than a week we had everything in place insurance wise for the new vehicle. We were very impressed with their speedy replies and great customer service.
Renee LeBlanc
Aug 21, 2018
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Lisa and Tasha have been wonderful! My husband and I have received a quick and efficient service for our home and auto insurance. They responded quickly and facilitated the process for us. They were also personable and made the process an enjoyable one. We would highly recommend their services for your insurance needs!
Ron Wylie
Nov 25, 2017
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Hassan K.
Dec 20, 2016
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Be advised. This branch of State Farm will misinform customers and then blame head office to cover themselves from any accountability. Their response time to getting back to customers they do not like hearing from is terrible, which may make sense. I would question the professionalism of at least 2 of their staff, especially the ones who's name is connected this branch.
Jm H.
Nov 21, 2016
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Horrible, No Accountability, No Explanations. My insurance keep periodically going up, and the policies keep getting worse. I switched over from a very good company to Lisa's since I needed a good Bike policy, and in doing so at first i was paying $80 more then my previous. 4 years later and I ended up $1000+ more for insurance, and when I asked why.... i got a response that would drive you crazy. Luckly I keep all emails, but basically, she doesn't know why, they just get the rates from HQ and pass it on to the customer. I asked for a contact to someone that maybe could explain why I'm paying
