Face Heating & Cooling
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Face Heating & Cooling
The key is in the name: FACE stands for Furnace and Air Conditioning Experts. That's what we are, and we pride ourselves on offering excellent, thorough service that you can trust. Wayne and Brent formed this company not long ago, but they have over 27 years' experience in this industry. We are always willing to go the extra distance to help our customers.

Face Heating & Cooling is affiliated with Drains R Us Plumbing as well as Mike The Plumber. Contact us today for the face you can trust. Great service, and very quick to respond. Brent and Dwain are very knowledgeable and straight forward with their answers. I definitely recommend them, I've had nothing but good experiences in the times that I've used them.
Services
At Face Heating & Cooling, we promise professional, trustworthy services that always put the customer first. As heating contractors in Guelph, Kitchener, Waterloo, Cambridge, Brantford, and throughout Southern Ontario, we offer furnace, air conditioning, and fireplace repair and inspection. We also offer full in-house plumbing to all our clients.
At Face Heating & Cooling, we understand that a happy home is the one where everything is in working order. We supply plumbing and furnace and AC repair services to Kitchener, Waterloo, Cambridge, Guelph, and beyond. Our mission is to build trust by offering friendly, professional service that you know you can rely on.
Proper maintenance of your heating and cooling systems is key to its efficient and glitch-free performance. Ignoring maintenance requirements of HVAC equipment can lead to sudden failures that can leave you uncomfortable and in a inconvenient situation. On the other hand, running regular checks and allowing timely maintenance can make your equipment durable and rule out major breakdowns.
Your stoves, as well as many major appliances like water heaters and dryers at your residence, are powered by gas lines. So when it is time to get new gas lines or replace old ones, you want to trust professionals. With efficient installations, your gas lines can last longer and will require minimal maintenance and service.
Here at FACE Cooling & Heating, we want to make sure that you spend less money on your HVAC system! Here are some tips for saving energy in Waterloo, Kitchener, Cambridge, and throughout Southern Ontario, no matter what the weather. The best way to keep your home the temperature you want is to keep the air inside.
Reviews (6)
Angie Kimpel
Angie Kimpel
Jan 25, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Brent and his guys helped me out in the worst weather ! Thanks guys you really helped me out when 2 other companies wouldn't!!! 👍
Service: Heating maintenance
Basil S.
Basil S.
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Brent and Dwayne have been great! They have proven themselves to be naturally honest, very knowledgeable and fair. What more do you need from a technician?
Services: Heating maintenance, Repair heating system
Al Ray
Al Ray
Nov 16, 2021
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The co-owner of FACE fixed our furnace and it is working well; however we were charged 4 hours of labour for a job that took 1/2 hour. As part of labour, we were charged for the time it took to go to the shop for the “tester” and the time it took to pick up the part (2.5 hrs). An additional hour was also charged for paperwork needed for the warranty. Lesson learned: be sure to ask up front what the labour charges will include?
Claudia Ibarra
Claudia Ibarra
Oct 30, 2021
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Positive: Professionalism, Punctuality, Responsiveness, Value
Brent arrived very fast upon contacting him. We had a heating issue and he solved it very easily. He was friendly and very professional. I would recommend.
Service: Repair heating system
Ovianao
Ovianao
Jun 26, 2021
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Dwayne and Matt know their stuff! They were so professional, and friendly; it was refreshing to see how they deal with their customers. They gave me a reasonable quote (I got multiple), they told me what was wrong with my unit, and gave me legitimate and trustworthy options.
They were on time, on budget, they did a very clean job, they cleaned up after themselves, and to quote Dwayne, "leave the job cleaner than you found it". They even zip-tied loose, related wires next to the furnace. Like, whaaa? Wow! I'm extremely happy. House is getting cooler again. Yay!
Don Reid
Don Reid
May 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have dealt with many different HVAC companies. Face is by far, far superior in every standard. I will use them forever. You should do. It's nice having an honest person fix your home
Services: AC maintenance, Repair AC