Ideal Plumbing & Heating
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Ideal Plumbing & Heating
Ideal Plumbing & Heating is a plumbing, air conditioning, and heating contractor for Niagara Region residential, commercial, and light industrial clients. President Mark Sanecki understands that the success of the company depends on his customers and employees, and he makes them his primary focus.

At Ideal Plumbing & Heating, we value our customers and give them the best quality we can offer - our goal is to be the best at what we do to serve you better.We truly have an elite team, from our pleasant office staff to our courteous service technicians and installers. As a licensed contractor, we insist that our technicians attend regular technical education and training programs.
Services
Ideal Plumbing & Heating is a plumbing, heating and air conditioning contractor, based in Thorold, serving the Niagara Region and Hamilton. We work with businesses and residential clients who need a plumbing or heating contractor who is on-time, courteous, clean and has the customer's best interest in mind.
Is the constant dripping of your leaky faucet keeping you awake all night and driving your water bill through the roof? Does that old toilet need to be replaced? Have you noticed a drop in your home's water pressure over the years? If you answered yes, call Niagara's trusted plumbing contractors at Ideal Plumbing & Heating today!
Ideal Plumbing & Heating provides residential and commercial heating repairs and services throughout the Niagara Region. Our heating contractors are friendly and respectful, and they can repair or replace all makes and models. In the industry for over 20 years, we appreciate the community that has grown to trust us over this time.
Ideal Plumbing & Heating, in Thorold, offers furnace repair, maintenance, and replacement services for residents and businesses in St. Catharines, Niagara Falls, Thorold, Welland, and throughout Niagara. Our professional heating contractors are experienced with virtually every make and model of furnace on the Canadian market.
Everyone enjoys a cool and comfortable home on the hottest days of summer. But if your air conditioner isn't keeping you cool anymore, don't sweat it - call Ideal Plumbing & Heating for air conditioning repair in the Niagara Region. We sell, service, and install a wide range of high-efficiency residential and commercial air conditioning solutions for your Niagara home or business.
Reviews (11)
Andrew Fisher
Andrew Fisher
Oct 12, 2021
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I called ideal in the morning with a Sump Pump issue, by early afternoon they were on site. The customer service was excellent, both with the person who took my call and with the actual plumber who came to my house. He took the time to explain what the root cause of my issue was and his suggested repair. The repair was done immediately. Very satisfied with this experience and I plan to use them if required in the future.
Kailyn Taylor
Kailyn Taylor
Jun 13, 2021
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Critical: Quality
They didn't put any drop sheets down and completely ruined our kitchen floor and ceiling. Our landlord hired them, but I wouldnt recommend.
Service: Repair pipe
Layne Gobeil
Layne Gobeil
Mar 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I contacted 3 local companies for an estimate to change over the natural gas connection on my BBQ. Ideal Plumbing was the only company to respond. They not only came quickly to complete the estimate, they performed the service on the spot and did not charge me. I was completely shocked. Thank you!
Service: Repair outdoor systems
Jason Yurczsyzyn
Jason Yurczsyzyn
Mar 09, 2021
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Came to my house so they give me a quote on putting in a new furnace they said they don’t know how to install it I have to find somebody else
Amy Liefl
Amy Liefl
Jan 09, 2021
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Wonderful experience ...service technician was friendly and knowledgeable! He came quickly once call was made on the weekend and worked efficiently on my laundry sink leak! I will definitely refer to family and friends!
A. R.
A. R.
Sep 05, 2020
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Absolutely no support on the warranty of their products. Our central air is less than 2 years old, and since the first inspection we have waited over a month, with 80+ F temperatures, for the replacement. It does not make any sense that a company like this, does not have more inventory or even a spare unit to help their customers while we wait. Do yourself a favor and do not do any business with this company. They only care about the sale and will not maintain any kind of service after that.
Andrew Best
Andrew Best
Sep 17, 2018
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Great job! I needed a full sewer replacement, sump pump, and backwater valve. They were here for 3 days, did a fantastic job, and didn't charge a penny over the quote. John, Dan, and everyone who worked on the project were really nice to be around. The ladies in the office were always easy to get a hold of with any questions and very helpful too. Mark, the owner, came by at the end of the whole project and pressure washed any remaining debris in the section under the sidewalk and then put a camera down to make sure nothing was left at all. With a huge project like this there are so many things
Kerri Tropea
Kerri Tropea
Aug 28, 2018
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Our air conditioner stopped working on a heat alert day. We called Mark Sanecki and they were promptly there to check it out. The problem was fixed within an hour and we are cool again! Thank you Ideal Plumbing for your fantastic service!
Thomas Baker
Thomas Baker
Aug 23, 2018
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Terrible and and not up front had a freezing up issue with my AC under warranty a year old . They fail to tell me on the phone there would be a 120 dollar service call fee and all they did was change the filter which they could have told me to do over the phone , sounds grimey to me wil never use them again
Rebecca Wojtasik
Rebecca Wojtasik
Aug 28, 2015
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Ideal plumbing has proven to be not just reliable but quite efficient as well. There have been several situations where our extended family has encountered plumbing and heating difficulties in both their family homes and businesses and ideal has found a way to fix these issues at an affordable price. What is even more satisfying is the friendly staff that accompanies the efficiency of their services. I highly recommended ideal plumbing and heating to all those in need of a little assistance in these areas!
Justin M.
Justin M.
Aug 28, 2015
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In my experience this was the most unprofessional company I have ever used. They came in to do my sewer turned off my services and then left early in the day because a little rain... then told me they won't come back for a few days, leaving me without water and sewer for multiple days during the hottest part of the summer. They left all the excavated soil all over city sidewalks, streets and and neighbors drive way, which I had to clear of because they bagged off early for the day. The only reason they came back the next day is because I reamed out one of the receptionists. I work for