Matrix Hotel provides a distinctive hospitality experience to travelers who appreciate great design in the heart of the city. The hotel is centrally located downtown between the business and government districts for the convenience of the corporate traveler. After the work day or for the leisure traveler, the Edmonton river valley is a short stroll away as are the many shops, restaurants, cafes, arts and theatre venues.
Matrix Hotel is naturally inspired, and was designed to be an environment where positive experiences are developed. The modern decor blends clean minimalist lines with sleek and textural natural stone and wood for a stunning and soothing atmosphere. Interesting objet d'arts and paintings punctuate warm hues of silver, pewter and platinum throughout the hotel's public spaces.
Matrix Hotel is naturally inspired, and was designed to be an environment where positive experiences are developed. The modern decor blends clean minimalist lines with sleek and textural natural stone and wood for a stunning and soothing atmosphere. Interesting objet d'arts and paintings punctuate warm hues of silver, pewter and platinum throughout the hotel's public spaces.
Services
Front desks will have temporary physical barriers such as Plexiglas installed for added protection. In regions affected by government-issued travel restrictions, we will continue to waive change fees or offer full cancellation with refunds. We have increased our staffing of public area attendants to support increased frequency of cleaning surfaces, with EPA approved cleaning agents.
We believe all travelers deserve exceptional value, service and an unsurpassed downtown Edmonton hotel experience. Our Guest Services team endeavors to seek new and innovative ways to delight our guests, and is available twenty-four hours a day to assist you. Fast, reliable Wi-Fi is offered in all guest rooms and throughout the hotel's public spaces on a complimentary basis.
We respect individuality and offer several specials and packages designed to appeal to a myriad of tastes. If nothing here inspires you, select from our Enhancements menu when you book online and create an experience exclusive to you. Our Rest & Relaxation package at Matrix includes: Molton Brown Indian Cress Shampoo, Molton Brown products, Bottle of Prosecco, 1 pair of slippers, 1 sleep mask.
When it comes to nearby restaurants, downtown Edmonton offers countless options for best-in-class dining, sipping and savouring. Visit the world-class Starbucks and our Loft106. Our staff will also be happy to recommend local favorites and assist with reservations and transportation if required. We don't discriminate; all guests of Matrix are VIP's and have access to this welcoming space from breakfast until 11:00 AM daily.
Matrix Hotel in Edmonton, Alberta offers several beautifully appointed modern rooms, well-suited to everything from conferences, meetings, luncheons, private dinners and cocktail receptions to high profile media events, festive holiday parties and chic weddings. Our approachable and experienced Catering and Banquet team deliver attentive, professional service and sensational meals.
Reviews (18)
Michelle L.
Aug 03, 2021
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Our room was lovely. The only downside is that during booking we saw that there is "Free parking," but when we got there we still had to pay $20 for parking one night. The complimentary breakfast was nice though. Another note, no complimentary wine and cheese currently. I was told that it is temporarily unavailable, I can only assume it's due to covid.
Michelle M.
Jul 12, 2019
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Visiting a friend while she is staying at The Matrix downtown Edmonton. As you enter the the hotel the lobby and exterior is beautiful and welcoming. My friend got upgraded to a premium suite which is pretty awesome. Huge bathroom with a large shower. There's a soaker tub with jets. Everything is open and kept so clean and tidy. They provide complimentary wine tasting and cheeses for their happy hour from 5:30pm to 6:30pm ( end time may be incorrect).
We ordered room service to share, we got a charcuterie board. Holy crap this board is jam packed with amazing meats and cheeses. One
We ordered room service to share, we got a charcuterie board. Holy crap this board is jam packed with amazing meats and cheeses. One
Carol V.
Apr 17, 2019
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Travelled to Edmonton for the Michael Buble concert and my first stay at The Matrix. Our room was clean, shower hot, lots of towels, bed great, really quiet on 9th floor even though ice machine close by as well as elevator (week nite stay) and all staff we encountered were efficient, friendly and looking to help.
We missed the wine tasting as already had reservations but concierge was quick to offer "Ian" the driver if we needed a ride to our restaurant..next trip for sure!
Breakfast was excellent - hot bacon, hot eggs, make your own toast, great fruit platter, yogurt, and various coffee
We missed the wine tasting as already had reservations but concierge was quick to offer "Ian" the driver if we needed a ride to our restaurant..next trip for sure!
Breakfast was excellent - hot bacon, hot eggs, make your own toast, great fruit platter, yogurt, and various coffee
Michelle F.
Mar 12, 2019
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Clean hotel, friendly staff, superb location, lovely amenties.
I was so impressed with my stay here. Check in was a breeze. My room was clean, comfortable and had everything i needed except an oven: but who wants that on a staycation.
I stayed in the sterling suite for almost a week, and the weekdays were more expensive than the weekend rates. The atmosphere here is business casual, lots of government employees and business cliente. Absolutly no children in sight.
The room was modern and sleek, my issues were the dim lighting. Even the desk was poorly lit but during the day, the wall to wall
I was so impressed with my stay here. Check in was a breeze. My room was clean, comfortable and had everything i needed except an oven: but who wants that on a staycation.
I stayed in the sterling suite for almost a week, and the weekdays were more expensive than the weekend rates. The atmosphere here is business casual, lots of government employees and business cliente. Absolutly no children in sight.
The room was modern and sleek, my issues were the dim lighting. Even the desk was poorly lit but during the day, the wall to wall
Crowchild B.
Dec 13, 2018
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With all the hype I've heard about the matrix, I was excited to try it out on my recent trip to Edmonton. Check in was smooth and the staff were friendly and helpful. But then I got to my room:
- no clock radio (I had to ask for one)
- the tub stopper wouldn't stay open during my shower. I had to wedge it open with a wash cloth
- the water for my shower was warm at best, not hot
- the TP location is just in the wrong and awkward location
- my room door was the only door on the floor with a hydraulic close assist, making it bang shut if I didn't catch it
For the price, I expected
- no clock radio (I had to ask for one)
- the tub stopper wouldn't stay open during my shower. I had to wedge it open with a wash cloth
- the water for my shower was warm at best, not hot
- the TP location is just in the wrong and awkward location
- my room door was the only door on the floor with a hydraulic close assist, making it bang shut if I didn't catch it
For the price, I expected
Krishna T.
Nov 01, 2018
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The Matrix is a fantastic locally owned boutique hotel! We stayed the night for my birthday. The extremely pleasant experience started with a complimentary upgrade of our room.
Then we were invited to a wine tasting for guests at 5:30.
We also had dinner in the lounge. I had the bison braised ribs and my wife had the fish. Both were absolutely amazing. The bison pulled right of the bone!
After a walk in downtown we returned to our room to just veg out for the night. The suite was so relaxing and comfortable.
A fantastic place. Highly recommended.
Then we were invited to a wine tasting for guests at 5:30.
We also had dinner in the lounge. I had the bison braised ribs and my wife had the fish. Both were absolutely amazing. The bison pulled right of the bone!
After a walk in downtown we returned to our room to just veg out for the night. The suite was so relaxing and comfortable.
A fantastic place. Highly recommended.
Nic Q.
Jul 28, 2018
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Jaden B.
May 31, 2018
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To start, as the photos prove when I walked in the beds were very not well made and it didn't make me want to stay here. It looked as though the cleaner just threw the blanket back over and they were lumpy and didn't look nice.
Not only that- where they claim the beds are queens they were definitely no bigger than doubles. Very hard for two people to sleep in a bed.
My room on the 7th floor was right beside the elevator so it was loud all night and I mean right by the elevator.
When I went to shower- the shower looked as though somebody had recently showered and I didn't get to
Not only that- where they claim the beds are queens they were definitely no bigger than doubles. Very hard for two people to sleep in a bed.
My room on the 7th floor was right beside the elevator so it was loud all night and I mean right by the elevator.
When I went to shower- the shower looked as though somebody had recently showered and I didn't get to
Lane M.
May 24, 2018
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I have stayed here twice for multi-day trips to Edmonton. Sounds trivial but this hotel has very slow elevators & a lack of elevators (you end up spending a lot of time waiting for the elevator or being in the elevator, and the stairs take you outside, not to the lobby). The first time I stayed here one elevator was out of service and it was a disaster. They also charged our credit card for Mini Bar items we didn't use on my first trip!
Both times I have stayed here my room has been across from the elevator and have been woken up in the early morning by other guests heading downstairs
Both times I have stayed here my room has been across from the elevator and have been woken up in the early morning by other guests heading downstairs
Alicia C.
Jul 20, 2017
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I was at the Matrix Hotel all day on May 31st for a set of meetings. I was one of the facilitators but didn't organize or plan any of the logistics at the hotel.
Positives:
- Great service. We had a problem in the room where it was too cold. I asked someone for help and it was solved within 5 minutes. We also didn't get a projector (not the hotel's fault) but the hotel removed the projector table quickly so it wouldn't be in our way.
- Fruit tray provided in the morning for a snack. Was very yummy.
- Right next door to a Starbucks, which also had great service.
- Nice meeting
Positives:
- Great service. We had a problem in the room where it was too cold. I asked someone for help and it was solved within 5 minutes. We also didn't get a projector (not the hotel's fault) but the hotel removed the projector table quickly so it wouldn't be in our way.
- Fruit tray provided in the morning for a snack. Was very yummy.
- Right next door to a Starbucks, which also had great service.
- Nice meeting
Negin N.
Mar 08, 2017
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My friend and I stayed here a few months ago when we visited Edmonton for a concert. We were pleasantly surprised with the convenient location and the free parking! The hotel lobby is small but very cute and the friendly staff made for a quick check-in. One of the drivers gave us a ride to Rogers Place since we were running late and it was only a 10-15 minute walk to the hotel so we walked on the way back.
The room we were in was clean but on the smaller side. The only thing I had a problem with was the bathroom door. There was a sliding bathroom door that didn't even close properly. That
The room we were in was clean but on the smaller side. The only thing I had a problem with was the bathroom door. There was a sliding bathroom door that didn't even close properly. That
Richard K.
Jul 06, 2016
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Overall I like the Matrix. It's a nice hotel on the surface, has been modernly appointed, and everything is basically nice. My experience checking in was problematic, but the staff was mostly friendly. I got smiles and greetings whenever i passed them.
The room was pleasant, bed comfortable, and everything clean without needing me to ask for anything extra. My only complaint was the low powered Air conditioning, which just couldn't keep up with even Spring heat in Northern Alberta.
The restaurant was crowded for breakfast, but mostly quiet outside of their wine and cheese time of
The room was pleasant, bed comfortable, and everything clean without needing me to ask for anything extra. My only complaint was the low powered Air conditioning, which just couldn't keep up with even Spring heat in Northern Alberta.
The restaurant was crowded for breakfast, but mostly quiet outside of their wine and cheese time of
Mark S.
Jun 28, 2016
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Really great hotel. Stayed here for 4 nights last week. Room was great. Bed was super comfortable and shower had great pressure most of the time. Free wifi that worked very well. They have a great included breakfast in the morning and happy hour at 530. Location is really good. They offer the use of two Marin bikes in excellent conditions with locks and helmets. We used these twice to explore the city and was a great added benefit. The service was great and everyone was really friendly and helpful. Only two very minor issues: 1. The a/c was not particularly strong in the room so if you
Violet P.
Jun 24, 2016
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This review isn't based on an overnight stay at Matrix Hotel, but based on attending various conferences at the hotel. I like the open lobby with lots of seating when you first walk in which is great for a quiet area to make a quick phone call or to wait for someone. Closed to the front desk, there's a small display indicating what events are taking place in what ballroom.
Upon heading up the stairs, there's a hallway to the left or right leading to the rooms. I have attended events in the rooms to the right. The layout is great to allow for registration tables to be set up
Upon heading up the stairs, there's a hallway to the left or right leading to the rooms. I have attended events in the rooms to the right. The layout is great to allow for registration tables to be set up
Michael P.
Oct 07, 2015
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Reasonably satisfied with this hotel. Plenty of options on the breakfast buffet, which is included in the room price. Free WiFi accessible from all areas of the hotel as well as LAN in the rooms. Although don't expect to stream Netflix ... my test with Speedtest.net yields a scant 2 mbps.
Rooms are clean. Hallway noise is typical. Stocked mini bar is fine if you don't mind spending $3.50 for a Coke, $3.00 for a pack of M&M's or $35 for a cheap bottle of wine...but at least they made the effort.
To be honest my only real complaint is the shower heads. As of right now this is
Rooms are clean. Hallway noise is typical. Stocked mini bar is fine if you don't mind spending $3.50 for a Coke, $3.00 for a pack of M&M's or $35 for a cheap bottle of wine...but at least they made the effort.
To be honest my only real complaint is the shower heads. As of right now this is
Kendall B.
Jul 14, 2015
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I am a road warrior, and a Westin-lover... However:
I love the Matrix! I have now spent 2 stints her over the past couple of years, and it's just as great as I remember. It's the perfect downtown boutique-y (but not too niche) place to stay if you want a breather from the Westin/Hotel Mac crowd.
I give Matrix the belt based on a few items:
+ trendy rooms | beds are low to the ground, so might not be good for the elderly folk
+ amazing free breakfast | think eggs prepared 2 ways, oatmeal, yogurt and granola bar, cappuccino machine, assorted pastries, and life-changing cinnamon buns
I love the Matrix! I have now spent 2 stints her over the past couple of years, and it's just as great as I remember. It's the perfect downtown boutique-y (but not too niche) place to stay if you want a breather from the Westin/Hotel Mac crowd.
I give Matrix the belt based on a few items:
+ trendy rooms | beds are low to the ground, so might not be good for the elderly folk
+ amazing free breakfast | think eggs prepared 2 ways, oatmeal, yogurt and granola bar, cappuccino machine, assorted pastries, and life-changing cinnamon buns
Jai E.
Jan 02, 2014
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They help you hold a great party.
It is a little bit upscale and completely fun. The location is great, though a few people at the party I attended complained about the lack of parking. They hotel itself has a lot as well as 2 larger lots behind it. Part of the hotel's parking for the guests is covered which is nice in winter. There is ample parking. If you are the type who for some insane reason hates downtown Edmonton or even the $3.00 to pay for evening/weekend parking, maybe it isn't for you. The party converted a lot of people to really liking the downtown atmosphere.
The buffet
It is a little bit upscale and completely fun. The location is great, though a few people at the party I attended complained about the lack of parking. They hotel itself has a lot as well as 2 larger lots behind it. Part of the hotel's parking for the guests is covered which is nice in winter. There is ample parking. If you are the type who for some insane reason hates downtown Edmonton or even the $3.00 to pay for evening/weekend parking, maybe it isn't for you. The party converted a lot of people to really liking the downtown atmosphere.
The buffet
Gabi M.
Nov 14, 2012
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I just came from a two night stint at the Matrix and I was very pleased with the accommodations - especially considering the moderate prices.
I arrived at 2am on Sunday night / Monday morning after a late flight out of PHX, and thank goodness my room was ready and my bed was comfy. I passed out that first night! I was a little bit more awake then next day and night and enjoyed the complimentary breakfast both Monday and Tuesday mornings. (It's included in your room rate and there is something for everyone including plenty of hot food options such as eggs, bacon, potatoes, and oatmeal as
I arrived at 2am on Sunday night / Monday morning after a late flight out of PHX, and thank goodness my room was ready and my bed was comfy. I passed out that first night! I was a little bit more awake then next day and night and enjoyed the complimentary breakfast both Monday and Tuesday mornings. (It's included in your room rate and there is something for everyone including plenty of hot food options such as eggs, bacon, potatoes, and oatmeal as
