Drayden Insurance
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Drayden Insurance
Since its founding in 1965, Drayden Insurance Ltd. has grown substantially, now representing the majority of leading Canadian and International insurance providers. When you're searching for insurance brokers in Edmonton who will take the time to understand you, your family or your business's specific insurance concerns, turn to Drayden Insurance.

As an independent brokerage, our team can comprehensively search the market and build customized insurance protection plans for you and what you value most. We take pride in treating our customers honestly and fairly, which is one of the reasons we have more than 30,000 satisfied clients across eight locations in Alberta.
Services
Drayden is dedicated to providing clients with asset protection / management solutions and registry services through professional staff while realizing sustained growth and profitability. Drayden is an Independent Insurance Brokerage with eight branches in Edmonton and area. Founded in 1965, our company represents many leading Canadian and International Insurance Companies.
By choosing Drayden to insure your vehicles and personal property, you may qualify for our Assured program. Drayden offers a 24-hour claims hotline service. And we promise to follow up within 48 hours of the claim to ensure the adjuster has contacted you, provided clear direction and answered all of your questions.
As an independent insurance brokerage firm, Drayden Insurance Ltd. is committed to protecting our clients, what they value, and staying true to our original founder's philosophy. We take pride in our good reputation, which has been earned over many years, by treating our customers with honesty, fairness, and by providing them with consistent quality service.
In order to accommodate the unique lifestyles of individual residents of Edmonton and beyond, Drayden Insurance Ltd. offers a wide variety of customized insurance plans to owners of homes, condos, mobile homes, boats, tenants as well as recreational and rental properties. All of this is thanks to our diverse partnerships with some of the top insurers in Canada, and our ability to compare the pricing and products of each.
Drayden offers many forms of property insurance through different insurers, including High Value Home Owners, Condo Owners, Tenants and Recreational Properties. Optional cash settlement, you can rebuild or not. It's your home, your policy, your choice. If you decide to rebuild at another location or not to rebuild at all after a total covered loss, you can opt for a cash payment up to the policy limit.
Reviews (18)
Sarah Kamara
Sarah Kamara
Oct 17, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I want to take opportunity to express my sincere thanks to Kayleen for such a incredible experience I had earlier today at the registry.
Very professional experience helpful patient and non judgment. She is such an amazing lady am so greaful for all her help .
Robyn O'Brien
Robyn O'Brien
May 31, 2021
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We chose Drayden for our Non-profit insurance and I absolutely would not recommend them. They were inconsistent to deal with, rude and basically treated the organization as an insurance cash grab. Not one email of communication in a year, not even to remind us of our upcoming renewal. They simply let it lapse without reaching out. I wouldn’t trust them with my insurance needs on any level. We ended up going to the Co-operators who were amazing.
Dhaakira
Dhaakira
Apr 16, 2021
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I recently dealt with Nancy Tabet for Auto Insurance. And she was so helpful and took her time to find me the best rate possible. She answered all my questions and provided various options in order for me to make the best choice for myself. She was knowledgeable, informative, and very kind! Thank you :)
Julie Tran
Julie Tran
Apr 11, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Thank you so much Nancy Tabet!!! I am a first time home owner and needed home insurance, Nancy went above and beyond to get me the best possible rate and met my closing date with short notice. She answered all my questions promptly and gave me the peace of mind I needed. Thank you again, highly recommend Drayden insurance!!
Janice Hoover
Janice Hoover
Nov 28, 2020
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I contacted Drayden looking for pricing on home, auto and farmland insurance. Alex and Jesse worked diligently and always kept in touch, unlike the other insurance brokerages I contacted re: my quotation. It turned out that my current insurance provider does give me the lowest price, and both Alex and Jesse were honest and upfront about that and didn't try to convince me to switch, which I appreciated. No overbearing sales pitch, just competent work and great customer service and follow through from both of them! Based on my experience with these two great agents, I will definitely consider Drayden
Sam Mason
Sam Mason
Sep 24, 2020
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Cara Richardson is an amazing broker! Tenant's insurance has always been a headache for me in the past and she made it really easy, quick and affordable. I've has a few friends tell me about their struggles with tenants insurance as well, and I have passed her name along. I hope I can move all my insurance to her, she's so quick and service is great!
Jerry Galliford
Jerry Galliford
Jun 23, 2020
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Positive: Professionalism
We have had an amazing experience with this company and more specifically Angela VL. She is a true professional and an amazing agent who is very attentive and thorough. Good work Angela and Drayden!!! Will be back for future insurance needs.
Dwayne Formanski
Dwayne Formanski
Jun 09, 2020
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Positive: Professionalism, Quality, Responsiveness
I am new to Drayden but so far I have had a very pleasant experience with very professional staff. They know their stuff and are very accommodating. I first heard of Drayden when they sponsored our school event, and I am glad I switched as the sense of community aligns very well with my values. Would recommend.
Benedick C.
Benedick C.
May 30, 2020
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I dropped in last hour (4PM) last friday May 29, 2020 to get insurance and registration for a car I brought. Both the insurance and registration side were effective and efficient in their tasks. I am especially pleased with Monica in the insurance side who never wasted time and got working into my insurance as soon as I dropped in. While working on the paperworks she took advantage of email and phone calls to get things going. I am a very satisfied cutomer. Thank you.
Geoff Stewart
Geoff Stewart
Dec 04, 2019
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Craig Skowronski is our agent at Drayden. He manages our corporate account and always has a prompt solution for us whenever our business needs suddenly change. He also goes out of his way to visit in person to ensure that we get the best coverage possible at the best price. We highly recommend working with Craig and Drayden.
Crazy C.
Crazy C.
Aug 21, 2019
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Registry side of things is awful. Racism is clear and apparent there. My wife and I went in to transfer her license over from Mexico ( permanent Residence) we brought all the paperwork required. Drivers abstract, Mexican license, translation, a peice of mail, marriage certificate, permanent Residence paperwork, rental agreements etc. English is a second language for and we asked for her exam to be done in Spanish. Half the test was in English half in Spanish. She obviously failed. They would not let her redo the exam. We drove over and hour to get there and with a 5 month old. Like many albertans
Caleb C.
Caleb C.
Jul 30, 2019
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The people at registrations are nice, but this review is more about the insurance aspect of this business. I don't know if the brokers only work for Intact Insurance or if they are not willing to assess other insurance companies for their clients, but the insurance offered at Drayden is awful. I was quoted $360 a month when I bought my new vehicle, then i was charged $390 for the following two months. I didn't even feel like asking why i was charged extra, I just started calling around to different insurance companies to get quotes. I called EIGHT different insurance companies and brokerages
Chantel M.
Chantel M.
Feb 28, 2019
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I've been coming here for years, the new location is great. Parking lots huge and the wait times are always short. Lady's here are very helpful.
Linda Sheppard
Linda Sheppard
Jun 06, 2018
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I've been going through Drayden west for about 5 years now and I only deal with Alyssa. I wouldn't take my business anywhere else! She is great, always easy to deal with, very pleasant and polite. Also she is very quick with quotes and answering any questions that I have. I cannot express how much I love the service when I go there. Be sure to see Alyssa for your insurance needs!
Amy S.
Amy S.
Feb 17, 2017
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Today I went in to register my new vehicle. The registry agent was Kayleen, she was very friendly and made the whole process very easy for me. Overall I was very impressed with Drayden insurance, and highly recommend it.
Tavis P.
Tavis P.
Feb 11, 2017
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Drayden is located basically on the trail which is handy. Also being open late on Thursday and Saturdays which is also nice. The staff is all friendly and having a registries office is awesome. My broker Chelsea works hard to make sure I am getting the best deal I can. I have been with a few insurance companies and I can say Drayden is great!
Kristin K.
Kristin K.
Jan 22, 2014
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Hmm... Hard to say.

I had a not so good experience here where they gave completely inaccurate information and refused to phone whoever is in charge of registries for clarification. I had to take mother, a recent immigrant to Canada, to a different registries office to sort out the issue. If we had listened to this location, my mother would have had to surrender her still valid driver's license from the United States and that would have been a horrible mistake!

On the other hand, when I have come in to do simple things like renew my own license and registration they have been easy peasy
Gary C.
Gary C.
Sep 01, 2011
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There was a bit of a line today though we were served quickly.

Mona helped us today. She was in a grumpy mood and seemed more interested in shoving customers through the queue than being pleasant.

Mona was even less impressive when I went back to collect the receipt that should have been offered but was not given.

The Stony Plain office is much more friendly to work with.