Revive Pharmacy

Knowledgeable, cheerful, and compassionate care. Shereen and the staff at Revive have been patient and kind when they were faced with the pressures of rapid test kit shortages and high vaccination demand. I am so impressed with the quality of care I continue to receive from this neighbourhood pharmacy. Whether concerned about COVID or meds that have been prescribed for me, the staff always takes the time to listen, answer questions, and make research based recommendations. Most of all I have appreciated knowing that I will always be treated with respect and care. Thank you Revive!

Poorly organized staff and system. I had booked an appointment over a month ago for my booster vaccine dose at 4:15pm and several people with later time slots were seen before me. When I politely brought it to their attention about the delay in my appointment, they did next to nothing to correct the mistake and even let in two more people before me. In total I had waited for an hour for my appointment and in that time I had witnessed the pharmacist practicing the worst hand hygiene and gloving habits I have ever witnessed- and I work in healthcare. Needs a refresher on basic IP+C protocols.

After the provincial government announced people 18+ were able to book covid booster appointments, I booked online through the provincial booking site at this pharmacy. My appointment is for tomorrow at the time I write this. The pharmacy sent a confirmation email to me saying my appointment was confirmed for tomorrow at about 2pm this afternoon. Then they cancelled my appointment without an explanation after they had closed for the day, so I couldn't even contact them at their phone number to find out what happened.
I had to call AHS to find out the pharmacy cancelled my appointment. The AHS

People are nice there, but the place is too small and you will take forever to wait with over 5 people without social distancing.

Booked a same day appointment to get my Covid vaccine booster shot as I thought I qualified due to my congenital heart defect. Turns out my heart defect did not qualify me at the time and it only applied to those with congenital heart disease. This was an honest mistake as I misunderstood the AHS website. The pharmacist was brutal in questioning my intentions for booking the shot as if I was intentionally trying to jump the line in front of those aged 50+ Or in front of those who worked in heath care etc. I would not recommend this pharmacy as I did not appreciate the customer service from the

Terrible! Booked a COVID booster shot and received 2 confirmation emails from the AHS website. Then the at 7:30pm the night before got an email which said the vaccine provider canceled the appointment. No one at the pharmacy is answering the phone since it's outside operating hours, so why was the appointment cancel? This should not be acceptable without adequate reasoning and proper communication.

Avoid this place if you can. I had booked an appointment vaccination from Alberta Health for today at 5 which urges me at the moment. I asked at work to leave early but when I get there I'm asked if I could come back tomorrow because they only do vaccines up to 5, it doesn't even match their schedule on google or the Alberta Health Services.
My experience was a lack of respect. I don't know why Alberta Health uses convenience stores like this as vaccination places.
I was attended by a kind young asian girl willing to help and an older brown lady in white. I'm sorry I didn't get the names.
Edit

Nice little local pharmacy, with great people working there. very friendly and helpful!

Throughout this pandemic the idea of Support Local has been front and center so that local businesses can survive and some even thrive while the governments are forcing an ever changing landscape of closures and restrictions. SO my family has been doing all it can to support only local businesses.
After looking around the neighborhood for a local pharmacy that had good reviews I settled on trying Revive because I has heard of their great customer service. This Sadly has not been my experience with them.
They overbook their appointment schedule more than an airline overbooks planes as of this