Niagara's Finest Hotels is pleased to offer a unique collection of boutique, luxury hotels in beautiful Niagara-on-the-Lake, Ontario. Each with its own distinctive character that allows you to choose one that best matches your personality and preferences. There's no better way to experience Niagara-on-the-Lake than through the picturesque waterfront accommodations at The Harbour House Hotel.
Stroll along the water and take in the tranquil views of Lake Ontario. Enjoy first-class accommodations, cozy comforts and classical and elegant details that make the Harbour House Hotel a tranquil destination for travellers in Niagra-on-the-Lake. Tucked away and surrounded by lush gardens, The Charles Hotel is your home-away-from-home in Niagara-on-the-Lake. Experience true hospitality, elegant architectural details and inviting amenities.
Stroll along the water and take in the tranquil views of Lake Ontario. Enjoy first-class accommodations, cozy comforts and classical and elegant details that make the Harbour House Hotel a tranquil destination for travellers in Niagra-on-the-Lake. Tucked away and surrounded by lush gardens, The Charles Hotel is your home-away-from-home in Niagara-on-the-Lake. Experience true hospitality, elegant architectural details and inviting amenities.
Services
Harbour House Hotel lets you revel in the rich port town history placing you mere steps from sailing and fishing charters, fantastic waterfront birdwatching, and a golf course with a 180 degree view of Lake Ontario.
If you care for thoughtful design, look no further than Harbour House Hotel and its picture-perfect blend of bright, airy comfort with high-end details, such as wrought-iron exterior lanterns, delicate China tea sets, and quality furnishings.From the moment you arrive, you'll wish you could spend every day here.
If you care for thoughtful design, look no further than Harbour House Hotel and its picture-perfect blend of bright, airy comfort with high-end details, such as wrought-iron exterior lanterns, delicate China tea sets, and quality furnishings.From the moment you arrive, you'll wish you could spend every day here.
This isn't your typical hotel. Guests regularly tell us that Shaw feels more like a private club - which is exactly the impression we wanted to create. Indeed, you'll be treated like a VIP member. Our staff will remember your name and preferences and give you access to the best recommendations and attractions in the area.
At The Charles Hotel, our surroundings remind us of an era of gracious hospitality every day. To us, true hospitality means having each guest feeling as welcome as if they were staying with a family friend, but with infinite professionalism and attention to detail. Expect a warm welcome from our gracious staff as soon as you arrive.
This is the guestroom you always envisioned when you pictured your perfect Niagara-on-the-Lake getaway. You'll find lovely king beds with ample feather-filled duvets and Egyptian cotton sheets, charming views of the river or our garden patio. Each guest room features either a whirlpool tub or multi-head shower in a spacious bathroom.
Harbour House is proud to partner with two award-winning Niagara-on-the-Lake restaurants within walking distance of the hotel. Zees Grill in beautiful Niagara-on-the-Lake, features classic-almost nostalgic-cuisine updated with a creative, modern twist. Perfectly located across from the Shaw Festival Theatre, with a stunning contemporary dining room and lounge, every detail of Zees Grill is sure to tickle your senses and tantalize your taste buds.
Reviews (21)
Joanne Donn
Dec 21, 2021
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Jeanette Ford
Dec 20, 2021
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Absolutely gorgeous suite. Staff are welcoming and efficient. I love that when we entered the lights were on, which in the dark winter months it's nice not to have to locate a light switch. The jetted tub was enormous and operated beautifully. I could have stayed there for hours. For Pokemon Go players there's 1 to 3 stops you can reach from the hotel depending on where your room is, and lots of stops and gyms in the town itself.
Mary Policelli
Dec 15, 2021
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Cristine Joonase
Nov 24, 2021
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The accommodations excellent. Sat us on outside ponch covered was very cold asked for the heat to be raised said it was regularlated food was excellent took my tea and dessert to our rooms because we were freezing.Too bad . Would have been a excellent get away if not for the seating arrangements for that pricey . Ruined our get away
Anna Facecchia
Nov 01, 2021
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Stephen Killerofkings Oosterveld
Oct 22, 2021
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NOT AS ADVERTISED! I took my girlfriend here for a romantic weekend as it is advertised as a 5 star experience, but it was nothing close. The room is no better quality than a Comfort Inn and maybe even worse as there is wall paper peeling and exposed wires in the room, as well as the fan and tv in the bathroom do not work. The water pressure on the Jet tub is abysmal and took over 30 minutes to half fill. And over all it looks like whoever renovated the rooms ( how ever many years ago now) did not know that they were doing. I will never stay here again and I feel like I was ripped off! When I complained
Gord C.
Aug 25, 2021
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Good location. A very tired hotel. They only subscribe to a standard definition signal, for the flat screen TV. This results in a distorted picture. I thought I was back in the 1980's! The carpet beside the bed was dirty. The bedside light didn't work. The AC was very noisy, and when not cooling or, the noisy fan would run all night.
Lastly, the bed sagged so much, I had to get up both mornings at about 6 AM, due to a sore back. All this for $325 per night. We'll stay in Niagara Falls next time.
Lastly, the bed sagged so much, I had to get up both mornings at about 6 AM, due to a sore back. All this for $325 per night. We'll stay in Niagara Falls next time.
Jason Angst
Aug 15, 2021
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Staff were great, we had to cut our stay a day short unfortunately and they were great refunding us our 2nd night due to an emergency. Room was comfortable, would have liked to try out the jacuzzi tub, maybe next time. Location is close to downtown, just on the far end of the strip. Could easily walk and see all that Niagara on the Lake had to offer. Room showed a little wear and tear, but it's nice enough.
Jenna Caughill
Jul 29, 2021
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We stayed there for a night and I can't rave about this place enough. The room was beautiful, clean and comfortable. The service was impeccable. The manager Jaime went out of his way to make sure we had the best stay possible, we can't thank him enough for everything he did. Dinner and breakfast at Zees was fantastic as well. I highly recommend you stay here. You will not be disappointed. Scott & Jenna
Kevin Kimball
Jul 21, 2021
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Our stay was great,, from the receptionist to appearance of our room which we would give a 5. Hotel is awesome as it's walking distance to everything in town. We felt quite Covid comfortable.
The only lower rating would be our bkfast, was a 4. Couple of our male waiters would need some extra training.
The only lower rating would be our bkfast, was a 4. Couple of our male waiters would need some extra training.
Bob P.
Jun 06, 2019
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Spent one night here while visiting Niagara on the Lake. Staff was great and helpful with things to do and places to eat. Rooms were very nice with comfy beds. They have a wine and cheese get together in the afternoon which was a lot of fun and a great way to meet other guests. Breakfast was part of the cost and was enjoyable. Free parking under the hotel. They offer a shuttle within about a 10 mile radius to area attractions, which was great. Defiantly would return
Ryan C.
May 25, 2018
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I'm sorry to say but this review is a few months late from when I actually stayed here with my wife. It was our first time away as a couple since our daughter was born.
Anywho..... We really liked the location, parking, ambience, fireplace, breakfast, wine and cheese time, and the cleanliness of this hotel.
Let's talk location. I thought that being a few hundred meters from the river and seeing the USA was a little nifty. There's a bike path, century old homes, a nice park and a short walk away from the Main Street of Niagrara on the lake. It was quiet in the area too when we
Anywho..... We really liked the location, parking, ambience, fireplace, breakfast, wine and cheese time, and the cleanliness of this hotel.
Let's talk location. I thought that being a few hundred meters from the river and seeing the USA was a little nifty. There's a bike path, century old homes, a nice park and a short walk away from the Main Street of Niagrara on the lake. It was quiet in the area too when we
Shakira H.
Jan 04, 2018
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We had a short winter getaway to Niagara-on-the-Lake and stayed 2 nights at the Harbour House hotel. Check-in was seamless and reception was very helpful explaining open wifi, continental breakfast daily 8-10 am, complimentary wine and cheese in the common area 4-5 pm, complimentary shuttle from 4-10 pm, restaurant recommendations with their online reservation system.
This place didn't feel like a hotel with all its personal touches. Service was impeccable. The continental breakfast had wait staff that provided juice, tea or coffee. House keeping left us cookies as a welcome present and chocolate
This place didn't feel like a hotel with all its personal touches. Service was impeccable. The continental breakfast had wait staff that provided juice, tea or coffee. House keeping left us cookies as a welcome present and chocolate
Brenda K.
Oct 07, 2017
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We completely enjoyed our stay at Harbour House. From the beautiful room to the delicious complimentary breakfast, to the inviting lobby, to the friendly and helpful employees, to the great location, it's a wonderful place to stay! Niagra On The Lake is charming with lots to do and great restaurants. We would definitely return and stay at Harbour House again.
Martha W.
Mar 31, 2017
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A very comfortable boutique hotel. So welcoming and friendly, classy but not snobby. A comfortable room with a fireplace and an open plan that allows a good soak in the whirlpool tub without being stuck in a steamy, sterile bathroom. Oh! And those cookies were amazing!!! (And I am a cookie snob!)
Too the whole experience with a delicious breakfast and this experience is hard to beat!!
Too the whole experience with a delicious breakfast and this experience is hard to beat!!
Rose L.
Sep 23, 2015
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We rented out about ten rooms over Labor Day weekend for our biennial family reunion. The hotel itself is lovely upon first glance, located just up the street from Lake Ontario, close to Niagara River Recreation Trail and Queen's Royal Park, as well as a ten minute brisk walk into the two center (about five minute walk to the Shaw Festival Theatre). This quaint, vine covered three-story house converted to hotel shines in their customer service. They are hospitable, kind and incredibly accommodating. Quick to give recommendations, answer questions and schedule their free in town shuttle service
Ashley L.
Apr 10, 2015
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I cannot say enough positive things about this place. It is located just a short walk from the lake just outside of the main little town area. When we arrived we were greeted by Sara who was very friendly and helpful. She offered suggestions on wineries and food for us (we are vegan) so it was a nice start to our stay. We were then personally escorted to our room where all of the nice features were pointed out. The rooms are nicely updated and our room had a fireplace. They also had a personal note written to us with fresh cookies.
They host a social hour where a different winery from the area
They host a social hour where a different winery from the area
Brian P.
Feb 10, 2015
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After looking at several locations in the ara for a quick get away we ended up at Harbour house due to the excellent customer service of the people I spoke to and emailed.
Prompt answers with a very personal touch were the deciding factor and we were not disapointed with the room or facilty.
Excellent breakfast included and free shuttle service around town.. would definately go back
Prompt answers with a very personal touch were the deciding factor and we were not disapointed with the room or facilty.
Excellent breakfast included and free shuttle service around town.. would definately go back
Karen P.
Jul 30, 2013
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A very charming place to stay in a fabulous town. I would visit again and not hesitate to stay in the same Inn.
Beautiful rooms - large, quiet and well appointed. We stayed in 2 rooms as the suite was not available for our entire visit (someone else had already reserved it). Both had fireplaces and had their own uniquenesses which lent to the quaintness. Robes were complementary and there were fireplaces in each of our rooms.
Service was good but not on par with top-rated hotels - I saw little evidence that they would go the extra mile. When we asked about hiking/walking trails, we were given
Beautiful rooms - large, quiet and well appointed. We stayed in 2 rooms as the suite was not available for our entire visit (someone else had already reserved it). Both had fireplaces and had their own uniquenesses which lent to the quaintness. Robes were complementary and there were fireplaces in each of our rooms.
Service was good but not on par with top-rated hotels - I saw little evidence that they would go the extra mile. When we asked about hiking/walking trails, we were given
Eli W.
Apr 07, 2013
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This is a beautiful inn. Excellent service and amenities. Rooms are comfortable and well appointed with one of the most comfortable beds I have slept in. Their complementary breakfast is outstanding. It is a European breakfast with most items made in house. They also have wine tasting every afternoon. I highly recommend staying if you plan on visiting NOTL.
Edwin A.
Dec 30, 2012
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A beautiful property on Niagara on the Lake.
It is an Inn, which I prefer over the too personal B&B establishments.
The main street is a nearby walk away, or one may call on the personal shuttle service to the main road. (This operates only after 4pm)
Beds are comfortable, establishment clean, elegantly furnished, quiet, and service is attentive and polite.
Only downside is no in-house restaurant for dinner. They offer dinner at a sister property which patrons may be shuttled to and fro.
One morning I woke up to canons, yeah I jumped out of bed, what the heck? the War of 1812 was being
It is an Inn, which I prefer over the too personal B&B establishments.
The main street is a nearby walk away, or one may call on the personal shuttle service to the main road. (This operates only after 4pm)
Beds are comfortable, establishment clean, elegantly furnished, quiet, and service is attentive and polite.
Only downside is no in-house restaurant for dinner. They offer dinner at a sister property which patrons may be shuttled to and fro.
One morning I woke up to canons, yeah I jumped out of bed, what the heck? the War of 1812 was being
